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Top positive review
23 Jan 2024
Verified review
the trousers are generally excellent, however, sizing is now becoming an issue. I normally buy my Meyers at a local retailer but due to a lack of supply thought i would try direct online. My 2 pairs are both 36/34 and a perfect fit so thought if I order the same size from the manufacturer they would equally be perfect.
36/34 is no longer a refection of size, these didnt fit my waist and were too tight on my legs
Meyer include all the paperwork with the order for returns, either lacking confidence in quality or part of excellent customer service, they have now been returned.
I will be looking again at buying online hoping it was an unprecedented incident. Lets hop.
Meyer trousers have always been my 'go to' choice as the best fitting for my shape. Unfortunately, this pair of Oslo pattern were so tight in the leg that I couldn't get them past my knees! And then I was faced with one of the more testing 'return' procedures as the package goes back to Germany and involves Customs clearance. Meyer should really have a UK 'address' if selling in this country or at least customers should be able to set up returns on line as with most major retailers. I won't be buying Meyer online again.
Meyer trousers have always been my 'go to' choice as the best fitting for my shape. Unfortunately, this pair of Oslo pattern were so tight in the leg that I couldn't get them past my knees! And then I was faced with one of the more testing 'return' procedures as the package goes back to Germany and involves Customs clearance. Meyer should really have a UK 'address' if selling in this country or at least customers should be able to set up returns on line as with most major retailers. I won't be buying Meyer online again.
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Answer by meyer-trousers.co.uk
4 Mar 2024
Dear Sir or Madam,
thank you for your e-mail. We are sorry that you had difficulties with our return shipment.
Our parcels contain all the documents you need for the return, including detailed instructions.
Please be aware that our company has to stick to the legal regulations for return shipments from the UK.
Best regards
MEYER Service Team
17 Feb 2024
Verified review
Order No100166325
Order No. 100166325 Jan 26, 2024
These jeans have been washed twice at 30 degrees and the zip has literally fallen apart. I have another pair coming up to 2 years old and they are in excellent condition.
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Answer by meyer-trousers.co.uk
6 Mar 2024
Good day,
we are sorry that the zipper has fallen off,
you are welcome to have the zipper repaired by your tailor at our expense.
Please send us the invoice and we will reimburse you afterwards.
Your MEYER-HOSEN TEAM
23 Jan 2024
Verified review
the trousers are generally excellent, however, sizing is now becoming an issue. I normally buy my Meyers at a local retailer but due to a lack of supply thought i would try direct online. My 2 pairs are both 36/34 and a perfect fit so thought if I order the same size from the manufacturer they would equally be perfect.
36/34 is no longer a refection of size, these didnt fit my waist and were too tight on my legs
Meyer include all the paperwork with the order for returns, either lacking confidence in quality or part of excellent customer service, they have now been returned.
I will be looking again at buying online hoping it was an unprecedented incident. Lets hop.
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29 Jan 2024
Verified review
Really great experience, the shipping was efficient, they even pre-supplied a returns label etc. Good communication throughout the process.
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6 Jan 2024
Verified review
The trousers fit as they should and I am very comfortable about them. Just about to wash or dry clean now - what is the better way?
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