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Review summary
Customers consistently praise the rapid and reliable delivery of their orders, with many highlighting next-day or very prompt arrival. The service team is frequently commended for their helpfulness, responsiveness, friendliness, and willingness to resolve issues. Customers are very satisfied with the high standard and durability of products, often noting that items match or exceed expectations. Many reviewers mention that items are well-packaged, arriving safely and intact, and some appreciate the use of eco-friendly or minimal packaging. Competitive and fair pricing is also appreciated, with customers noting good value for money compared to other retailers. Buyers value the clear, proactive, and timely communication regarding orders, shipping, and responses to queries. Additionally, customers appreciate the wide selection and availability of specialist and hard-to-find products.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsgraphicsdirect.co.uk
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Verified
Great service and delivery
I've been using Graphics Direct for a good number of years now and their service and delivery has aways been excellent along with prices. Also the website is dream to use. Well done to all and thanks for all your efforts.
Reply from graphicsdirect.co.uk
Dear Robert,
Thank you very much for all you support over the years. We really appreciate your kind words.
All the best
Chris
Verified
Grateful that there was a quick resolution offering compensation for the damage to goods suffered in transit - thank you for your service
Reply from graphicsdirect.co.uk
Dear Jessica,
Thanks very much for your kind words and review. So pleased we could sort this out for you.
Kind Regards
Chris
Verified
All good. Items were exactly as described, excellent protective packaging and prompt delivery. Well done!
Reply from graphicsdirect.co.uk
Dear Hilary,
Thank you for your kind words and review. Much appreciated.
Kind regards
Chris
Verified
Really impressed, quick delivery.
Really impressed, I ordered a Logan cutter and was pleased with the price, packaging and quick delivery.
Reply from graphicsdirect.co.uk
Dear Jennifer,
Thank you for your kind words and review. As a small team we really appreciate this.
Kind regards
Chris
Verified
Great selection of products and fast delivery.
Great selection of products and super fast delivery. Cheaper than buying directly from Pantone, so all good!
Reply from graphicsdirect.co.uk
Dear Carrie,
Thank you very much for your kind words and review. So pleased you were happy with our service.
All the best
Chris
Verified
Great service and communication.
Wow the package came quick as can be. Really appreciated that as when you want to draw you want to draw! Pens were packaged great. Thank you guys for great service.
Reply from graphicsdirect.co.uk
Hi Allison,
Thank you for your lovely kind words. So happy you were pleased with our service.
All the very best
Chris
Verified
Good range, great price, delivered on time
They had the items we required, on time delivery at the right price - recommended !
Reply from graphicsdirect.co.uk
Dear Andy,
Thanks very much for your kind words and review. So pleased you were happy with our service.
Kind regards
Chris
Verified
Replacement cutting head for Dahle rotary trimmer. Clear description on website, found the code for my trimmer. Came very quickly and well packaged. Fitted and works well. Very happy. Maybe an instruction sheet for how to fit? Or instructions on your website? I had a query that was dealt with immediately and in a friendly manner.
Reply from graphicsdirect.co.uk
Hi Angela,
Thank you for you kind words and review regarding your order.
We are hoping to get some instruction details or videos of how to replace these on our website soon.
All the best
Chris
Verified
Good product, quickly dispatched
I'm very happy with the product and service received
Verified
Five-Star Customer Service Experience
I have to say, I’m extremely impressed. I called to make an online purchase, and the customer service was outstanding. The man I spoke with was friendly, informative, and clearly knowledgeable. He didn’t rush me off the phone and took the time to make sure I understood everything.
The prices were the most competitive around, and the delivery was incredibly fast. I placed my order at around 4:30pm on Monday and it arrived the very next day!
5 stars — Great service, Great experience. I’m genuinely impressed!
Reply from graphicsdirect.co.uk
Hi Sebastian,
Thank you very much for taking the time to leave your very kind words and review. It makes all the effort we put in worthwhile when we recieve comments like yours.
All the very best for Christmas and the New Year.
Cheers
Chris
Verified
Excellent. Super prompt dispatch and delivery and the profits is exactly what I needed.
Reply from graphicsdirect.co.uk
Dear Vir,
Thank you very much for your kind words and review. This is much appreciated.
Kind Regards
Chris
Verified
Quick delivery and no hassle. A decent company
Verified
My simple little order was attended to immediately, dispatched that day and arrived the following morning. Faultless.
Reply from graphicsdirect.co.uk
Dear Keith,
Thank you so much for your kind words and review. Every order is important to us, small or large 😊
Have a great week.
Kidn Regards
Chris
Verified
Easy quick service. Product exactly as described
Verified
great product and delivered on time, thank you
Verified
Great company and very quickly delivered of goods ordered
Verified
Prompt delivery decent products well packaged
Verified
Great range of products and quick efficient service.
Verified
Speedy and efficient response and delivery
Verified
Had an issue with my order but they sorted it out promptly and quickly. Otherwise excellent. Thank you.
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- www.graphicsdirect.co.uk
- sales@graphicsdirect.co.uk
- Tockwith, York, GBR
About
Graphics Direct is a leading online shop where you can find the best graphics equipment online. We have a huge range of materials such as airbrushes and portfolios. Graphics Direct is a leading UK pro...
