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platinum.co.uk
Reviews:

808 reviews in the last 12 months2,434 total reviews  

4.94
Excellent

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Top positive review

15 Aug 2023
 Verified review
Highly recommend Platinum dog food to everyone. I'm a fussy dog owner when it comes to dog food, when I was researching what are the top recommended dog foods, I found that most foods that advertise as the best for your dog are often mostly cereals and full of additives and lack in the actual percentage of categories that dogs require for a healthy diet. Platinum has been the best choice I've made for my pooch so far, being a working cocker spaniel, she is sensitive skinned and doesn't require any additions to her craziness. Having suffered with her skin since I picked her up as a pup (now 3yrs old) and trying what I thought was more suitable foods, we haven't had a single flare up with her skin since using Platinum and her coat is finally in much better condition. Her bowel movements are much better also and have been stable since making the change. Which shows me she is getting everything she needs from this food with quality ingredients. Anytime I have contacted them direct they have been promt and professional with their responses, nothing is a issue! Delivery is also spot on, I've been using this food for almost a year now and every time I order its usually delivered within 3 days. All in all, super happy pup who cries at me with excitement for food time and a super happy customer!

Top negative review

16 May 2023
 Verified review
Great food, terrible website. Trying to log in (which you are forced to do) with a password reset takes a good hour away from your life. If I could buy this food elsewhere, I would. As it stands I'm thinking of changing dog food brand simply because of the hassle involved in purchasing from this site.
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Reviews for platinum.co.uk

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15 Jan 2024
 Verified review
Excellent service
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18 Jan 2024
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My cats love it
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5 Jan 2024
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Fast delivery.
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19 Jan 2024
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9 Jan 2024
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7 Jan 2024
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5 Jan 2024
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4 Jan 2024
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31 Dec 2023
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EH
Evelyn H.
Düsseldorf
30 Dec 2023
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25 Nov 2023
 Verified review

Very quick delivery

Easy to order and quick delivery. I had trouble with their web site would not let me check out as a guest. Would not recognise my email/password for account. Didn’t send a link to reset password. Eventually I gave up and made a new account with an email address I don’t use much as this was the only option to place an order
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LT
7 Dec 2023
 Verified review

Great Quality Product!

The product is of great quality and I really like the semi-soft nuggets for training. But I would really like to have a bigger refill bag of treats, instead of buying them in individual plastic pots all the time. The treats are great, but I won't buy them again because of the plastic packaging.
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28 Nov 2023
 Verified review
High quality food we have given our dog since he was a puppy, so for almost 5 years now. Delivery is always on time too, usually within a couple of days. What could be better? How about loyalty rewards especially as the product is certainly not cheap.
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20 Dec 2023
 Verified review
Excellent quality cat food- my cat has eaten it for over a year now without going off it and the vet said at his last check up he was in very good condition and a good weight (before this he had got quite overweight). The delivery is also very quick.
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28 Nov 2023
 Verified review
Dog food is excellent, it’s just a shame it’s not accessible through any outlets, the delivery service is always spot on. Any questions or queries are answered quickly and efficiently. All in all excellent across the board
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20 Dec 2023
 Verified review

Our iggy loves it!

We were sent a tester packet for our Italian greyhound, HE LOVED IT, so we reordered when we used his old food up, quick delivery and easy to navigate website! Thanks guys!
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28 Nov 2023
 Verified review
Shadow loves the Lamb & Rice dry food I wanted a food that doesn’t cook all the nutrients out at a high temperature & also doesn’t swell in the stomach this food is Ideal
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28 Nov 2023
 Verified review

Very efficient

Every time we order food for our dog, it’s delivered within couple days, no problems at all. Our fussy dog loves the wet food she’s on and so we are happy too.
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12 Dec 2023
 Verified review
Delivery wasn’t packed well, the box arrived completely broken at one end, I’m surprised my order hadn’t fallen out - needed a stronger box, otherwise fine.
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7 Dec 2023
 Verified review

Happy and healthy on Platinum

Ordering is easy. Delivery generally within two working days! My dog does really well on the moist food. I recommend platinum dog food
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