platinum.co.uk- Logo - reviews

platinum.co.uk
Reviews:

785 reviews in the last 12 months2,713 total reviews  

4.95
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

15 Aug 2023
 Verified review
Highly recommend Platinum dog food to everyone. I'm a fussy dog owner when it comes to dog food, when I was researching what are the top recommended dog foods, I found that most foods that advertise as the best for your dog are often mostly cereals and full of additives and lack in the actual percentage of categories that dogs require for a healthy diet. Platinum has been the best choice I've made for my pooch so far, being a working cocker spaniel, she is sensitive skinned and doesn't require any additions to her craziness. Having suffered with her skin since I picked her up as a pup (now 3yrs old) and trying what I thought was more suitable foods, we haven't had a single flare up with her skin since using Platinum and her coat is finally in much better condition. Her bowel movements are much better also and have been stable since making the change. Which shows me she is getting everything she needs from this food with quality ingredients. Anytime I have contacted them direct they have been promt and professional with their responses, nothing is a issue! Delivery is also spot on, I've been using this food for almost a year now and every time I order its usually delivered within 3 days. All in all, super happy pup who cries at me with excitement for food time and a super happy customer!

Most relevant negative review

15 Apr 2024
 Verified review
Nothing, I have ordered several times, speed of deliveries have always been nice and quick
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for platinum.co.uk

Filter
 Sort by  
Relevance
8 Jun 2024
 Verified review
I use these in training sessions with my collie when we do Hoopers . He absolutely loves them. Weighty enough to throw for rewarding. My trainer recommended them to me.
Report review
29 May 2024
 Verified review
Ease of ordering process. Immediare confirmation of order placed. Good value for a quality product. I have used Platinum for seven years. Nothing to improve,
Report review
25 May 2024
 Verified review

Success !!!! Perfect for my dog with issues

I spoke to an advisor before purchasing, took his advice and one happy little toothless dog had some kibble that she can eat. I recently adopted an elderly dog who had been very poorly with gastro issues and all her teeth extracted. She loves the lamb dry food and can eat it easily when it is broken up. She now eats from a plate rather than being hand fed which is a bonus !!
Report review
12 days ago
 Verified review
Fantastic service and an extremely high quality product perfect for my new puppy. The wet puppy food I also wanted to buy is unfortunately out of stock which seems strange. Also, I would prefer the resealable plastic pack handle to be supplied as standard for larger orders.
Report review
25 May 2024
 Verified review

My sight hounds thrive on Platinum dry and wet…

My dogs thrive on Platinum dry and wet foodstuffs. On line ordering is very easy and delivery is rapid and am kept informed of its progress.Projected delivery time is always accurate and should something occur that changes it am kept informed.Excellent product and service.
Report review
7 days ago
 Verified review
Fantastic service, order arrives very quickly. But no communication to say order has been despatched other than email from DPD. Down side is that products are constantly out of stock & no reply from contact form to say when stock will be back.
Report review
8 days ago
 Verified review

Fantastic service

I have always received fantastic service from the platinum website. Fast and efficient service, I just can’t fault them in anyway. Brilliant thanks to all the team at platinum.
Report review
29 May 2024
 Verified review

Great healthy product range.

We were recommended by our dog trainer. Great healthy product range, which our dog loves. We even use it for treats. Well packaged and parcel arrived quickly.
Report review
30 May 2024
 Verified review
Easy to order, good quality food and delivery times. Like the free delivery but think over £25 would be good for smaller orders, also maybe puppy bundle offers
Report review
3 days ago
 Verified review
My cats love it , I got a free sample and tried it , I wanted my cats to have high protein quality biscuits with no fillers , and this fits the bill .
Report review
26 May 2024
 Verified review
It's to soon for me to rate the food, as only just received it, she is keen on it and the food was delivered quickly.
Report review
9 days ago
 Verified review
Platinum is the only kibble type food my dog will eat. Cannot fault the customer service and prompt delivery.
Report review
3 Jun 2024
 Verified review

All round great experience

Website is easy to use, delivery was quick and my cat loves the food. What more can I ask for. Thanks again
Report review
15 hours ago
 Verified review

Fab product & company to deal with

Easy to order, great food & treats for our wee dogs coat, enjoyment & wellbeing, prompt delivery
Report review
5 days ago
 Verified review

Excellent service and excellent dog food

Food dispatched the following day and arrived the next. Excellent service and excellent food
Report review
SL
Sue L.
Southport
28 May 2024
 Verified review
This is the perfect and best dog food, excellent service with next day delivery thank you
Report review
9 Jun 2024
 Verified review
I ordered in the afternoon and received my order the next morning, fantastic service.
Report review
9 days ago
 Verified review

First time purchase

Ordering and delivery was quick and easy. Cats, so far, are enjoying the food.
Report review
6 days ago
 Verified review
Brilliant service! Our dog loves the iberico as both her treats and main food!
Report review
13 days ago
 Verified review
I like the quick service and my cat loves the taste,never turns the food down
Report review