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platinum.co.uk
Reviews:

780 reviews in the last 12 months2,605 total reviews  

4.94
Excellent

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Top positive review

15 Aug 2023
 Verified review
Highly recommend Platinum dog food to everyone. I'm a fussy dog owner when it comes to dog food, when I was researching what are the top recommended dog foods, I found that most foods that advertise as the best for your dog are often mostly cereals and full of additives and lack in the actual percentage of categories that dogs require for a healthy diet. Platinum has been the best choice I've made for my pooch so far, being a working cocker spaniel, she is sensitive skinned and doesn't require any additions to her craziness. Having suffered with her skin since I picked her up as a pup (now 3yrs old) and trying what I thought was more suitable foods, we haven't had a single flare up with her skin since using Platinum and her coat is finally in much better condition. Her bowel movements are much better also and have been stable since making the change. Which shows me she is getting everything she needs from this food with quality ingredients. Anytime I have contacted them direct they have been promt and professional with their responses, nothing is a issue! Delivery is also spot on, I've been using this food for almost a year now and every time I order its usually delivered within 3 days. All in all, super happy pup who cries at me with excitement for food time and a super happy customer!

Top negative review

16 May 2023
 Verified review
Great food, terrible website. Trying to log in (which you are forced to do) with a password reset takes a good hour away from your life. If I could buy this food elsewhere, I would. As it stands I'm thinking of changing dog food brand simply because of the hassle involved in purchasing from this site.
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Reviews for platinum.co.uk

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12 hours ago
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2 days ago
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Great service, always the same good quality floor since my dog was introduced to it by their breeder 6 years ago.
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2 days ago
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Great product great customer care

Was a stock issue with my order, offered a slight delay in delivery or a replacement with a bit of extra instead if I wanted. More than happy with my experience. Dog loves the food.
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2 days ago
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2 days ago
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3 days ago
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4 days ago
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Very speedy service. Ordered before midday and received parcel the next day.
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4 days ago
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5 days ago
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Love Platinum Dog Food Delivery by the company is excellent Pity the product is so expensive
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5 days ago
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5 days ago
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6 days ago
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7 days ago
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7 days ago
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7 days ago
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Arrived next day. Less than 24 hours after ordering. Cats love it.
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9 days ago
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10 days ago
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Excellent food even though a bit too pricey !

Excellent food even though not too
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10 days ago
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My cat adores this, delivery was super fast to
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10 days ago
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Super speedy delivery. Firstly sent and tried the free samples. My dog liked the beef, chicken and lamb best. Sent for a 5kg of beef (came one working day later). They are bigger chunks than the samples and he will not eat them, don't know if this is the reason or because its beef and potato so different recipe, but he refuses to eat them no matter how long we leave them down. We followed instructions and added water. Don't know why he will not eat them.
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11 days ago
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