Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
15 Aug 2023
Verified review
Highly recommend Platinum dog food to everyone. I'm a fussy dog owner when it comes to dog food, when I was researching what are the top recommended dog foods, I found that most foods that advertise as the best for your dog are often mostly cereals and full of additives and lack in the actual percentage of categories that dogs require for a healthy diet.
Platinum has been the best choice I've made for my pooch so far, being a working cocker spaniel, she is sensitive skinned and doesn't require any additions to her craziness. Having suffered with her skin since I picked her up as a pup (now 3yrs old) and trying what I thought was more suitable foods, we haven't had a single flare up with her skin since using Platinum and her coat is finally in much better condition. Her bowel movements are much better also and have been stable since making the change. Which shows me she is getting everything she needs from this food with quality ingredients.
Anytime I have contacted them direct they have been promt and professional with their responses, nothing is a issue! Delivery is also spot on, I've been using this food for almost a year now and every time I order its usually delivered within 3 days.
All in all, super happy pup who cries at me with excitement for food time and a super happy customer!
Great food, terrible website. Trying to log in (which you are forced to do) with a password reset takes a good hour away from your life. If I could buy this food elsewhere, I would. As it stands I'm thinking of changing dog food brand simply because of the hassle involved in purchasing from this site.
Super speedy delivery. Firstly sent and tried the free samples. My dog liked the beef, chicken and lamb best. Sent for a 5kg of beef (came one working day later).
They are bigger chunks than the samples and he will not eat them, don't know if this is the reason or because its beef and potato so different recipe, but he refuses to eat them no matter how long we leave them down. We followed instructions and added water. Don't know why he will not eat them.
Report review
10 Apr 2024
Verified review
Very happy new customers.
We made the move to platinum about a month ago and have been really pleased with it so far. Our two dogs look really well, have a beautiful shine to their coats and their weight hasn't altered.
Report review
22 Apr 2024
Verified review
My rescue dog was very under weight when we got him, and our dog trainer recommended this brands dry kibble. My dog loves it, gobbles it down. He he now a healthy weight and has a good healthy coat. His poop is also firm and unoffensive unlike when he was on supermarket brands. I can't recommend this enough, I would never go back to cheap brands. 1 5kg bag lasts him 1 month or so.
Report review
9 Apr 2024
Verified review
I am a repeat customer of the dry cat food. I ordered one day and took delivery the next! The product has a very distant expiry date, and the unique seal keeps it fresh; only the best for my cat. Very happy with the order.
Report review
22 Apr 2024
Verified review
We always order from this company, it's the only food our dog eats, the quality of the food is very good and the variety pack is the one to order because your dog gets all different flavours which he loves.
Report review
10 Apr 2024
Verified review
My cat has always eaten other dried food. She is nearly 17. I was given sample when I went to crufts to trial. She really enjoyed it. She will be having this from now on as she lives it.
Report review
1 day ago
Verified review
Great product great customer care
Was a stock issue with my order, offered a slight delay in delivery or a replacement with a bit of extra instead if I wanted. More than happy with my experience. Dog loves the food.
Report review
13 days ago
Verified review
Quality product and quality service
Always deliver so quickly as we forget to order in time. Alfie just loves the food, its such good quality, he always has a glossy coat and is super healthy.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.