Reviews for Glamuse are consistently positive. Customers highlight the wide and diverse range of products, brands, sizes, and styles available, making it easy to find what they are looking for. Fast, reliable, and well-communicated delivery is frequently praised, with orders arriving quickly and in excellent condition. Product quality receives high marks for excellent materials, craftsmanship, and a luxurious feel. Customer service is described as responsive, helpful, and caring, with quick replies and effective problem resolution. The returns and refunds process is generally viewed as straightforward and efficient. Many find the website easy to navigate, user-friendly, and visually appealing. Attractive packaging is also appreciated for its care and presentation.
Some customers experience confusion or inconsistency with sizing across different brands. There are reports of dissatisfaction with return policies and associated fees. A few customers suggest improvements to website filters or navigation. Additionally, some mention concerns about the durability or sealing of packaging, particularly for international shipments.
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Reviews for glamuse.com/eu/en
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Community member
1 Reviews
Perfect
The delivery time is perfect. I received my order at home within a few days. However, product sizes are often missing :-(. Otherwise, I rate the store very positively.
Answer by Glamuse
Hi,
Thank you for leaving a review.
We take customer satisfaction very seriously, which is why we take careful note of your comments.
Yours,
The Glamuse Team.
Community member
1 Reviews
Snelle levering en bij retour redelijk snel geld terug
Community member
4 Reviews
Delivery was quick, items are of high quality as usual!
Delivery was quick, and items are of high quality as usual. Never Disappoints!
Community member
1 Reviews
Excellent, so impressed with service from start to finish. Shipping quick, packaging good, quality of product and if something isn’t right extremely fast refund
Community member
1 Reviews
My purchase was both competitively priced and the delivery turn around time, exceptional.
Community member
1 Reviews
Very high quality products, worth the premium price. Delivery was quick and sizing guides were accurate.
Community member
1 Reviews
DHL delivered to the wrong address. The box was opened by the commerce who received it. I had to drive 15 minutes and back to get the parcel. The secretary at the desk was smiling as she knew what was in the package. I simply said this is a gift to my spouse and it’s going to the right woman.
Answer by Glamuse
Hello, Thank you for taking the time to write a review. We are sorry to hear that the delivery of your parcel did not go smoothly. However, we hope that you are completely satisfied with your order. Regards, Glamuse Customer Service
Community member
1 Reviews
i recived the shippment very quickly …
i received the shipment very quickly which i loved and the packaging was perfect overall everything was perfect i will definitely order again
Community member
3 Reviews
It is everything perfec and quick
Community member
1 Reviews
Best European brands to Australia
Glamuse provides access to brands that we have come to love that are not available in Australia. The shipping was faster than advertised and had good tracking through FedEx. This could be improved with reduced cost. The online platform works well, particularly through the app.
Answer by Glamuse
Hi,
Thank you for leaving a review.
We regularly send our customers promotional codes through our newsletter.
If you have not subscribed, you can do so on our website.
Yours,
The Glamuse Team.
Community member
2 Reviews
I lile yours election but it is very jard to buy a bras without trying it.
Answer by Glamuse
Hi,
We are sorry to hear that you are having difficulty choosing the right size. To assist you, we have included a size guide on every product page. Please note that these guides are brand-specific to ensure the best fit.
Additionally, please feel free to contact our customer service team, who would be happy to provide personalised advice and help you select the perfect size.
Best regards,
The Glamuse Team
Community member
7 Reviews
I speak a Little Bit Englisch I am sorry 😪
Community member
2 Reviews
Firmaet har et bredt udvalg af lingeri til damer og mænd
Hurtigt forsendelse uden problemer
Community member
2 Reviews
Mooie site met mooie lingerie.
Levering gaat altijd goed.
Very positive and always happen when the products arrive
Very well processed delivery, clear and nicely packed and arrived as planned this time. Also packed with a personal touch and the products are of quality.
Sometimes, sales are nicely priced even overall the prices are some high.
The product range however is outstanding. For my girlfriend always fun, laugh when she got's het present
Community member
1 Reviews
This was my first order from Glamuse and it was an amazing experience. I can’t believe that I received my favourite bras from France in only 3 days.
Community member
1 Reviews
Prompt delivery and quality goods
Community member
1 Reviews
I like the variety available, the customer service prompt responses, the fast delivery. I think 15 euros shipping fees is much though for orders under 190 euros. I see positively the loyalty initiative it would be nice though to be able to redeem credit not only change level n privileges. Please correct me if wrong. Thank you.
Community member
1 Reviews
Wonderful products,especially Aubade which l love; quick delivery and returns.
Community member
11 Reviews
This time I decided to buy alluring tops and the decision was right. An excellent fabric and more. Glamuse is definitely has a special touch. Thank you.
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