Glamuse- Logo - reviews

Glamuse 
Reviews:

3,166 reviews in the last 12 months6,132 total reviews  

Glamuse- Logo - reviews

Glamuse 
Reviews:

3,166 reviews in the last 12 months6,132 total reviews  

Review summary

Reviews for Glamuse are consistently positive. Customers highlight the wide and diverse range of products, brands, sizes, and styles available, making it easy to find what they are looking for. Fast, reliable, and well-communicated delivery is frequently praised, with orders arriving quickly and in excellent condition. Product quality receives high marks for excellent materials, craftsmanship, and a luxurious feel. Customer service is described as responsive, helpful, and caring, with quick replies and effective problem resolution. The returns and refunds process is generally viewed as straightforward and efficient. Many find the website easy to navigate, user-friendly, and visually appealing. Attractive packaging is also appreciated for its care and presentation. Some customers experience confusion or inconsistency with sizing across different brands. There are reports of dissatisfaction with return policies and associated fees. A few customers suggest improvements to website filters or navigation. Additionally, some mention concerns about the durability or sealing of packaging, particularly for international shipments.

This text was automatically created by an AI system from user reviews.

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Reviews for glamuse.com/eu/en

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Community member 
4 Reviews

Покупки отличные.

Нижнее бельё прекрасное, качественное! Товары как на фотографии, так и при получении - полностью соответствуют заявленным. Заказываю для жены и внучки. Подарками они очень довольны! Доставка супер!
Community member 
1 Reviews
I really like the feeling of these bras. They last. It is the only type of bra I use. I recently out in another order and one bra was missing. It was sent through DHL. I had a hard time finding in their site how to get ahold of them.
Answer by Glamuse
Hi, We are very sorry about this inconvenience. We are currently processing your request and you should hear back from us within the day. Best regards, Glamuse
Community member 
1 Reviews

Gorgeous!

I could not believe how quickly I received my package...within days. And the beautiful bras I received were better than I expected. Fit perfectly. Delicate and sexy. I will be ordering again..and again!
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
5 Reviews
Community member 
2 Reviews
The email exchanges were prompt and addressed certain issues. The items ordered (two of the same thing) were good quality, but since they were one size, I assumed they would be a more comfortable fit or have a bit more stretch. I am not on the outside limit of the size range, so I don't know why they fit so snugly. In addition, the leg band is visible under my clothing. Again, my body type is normal, not slim, not heavy. For the price, I expected a bit better fit.
Community member 
1 Reviews
Ordered Sunday delivered Tuesday Excellent service
Community member 
3 Reviews
Die Lieferung hat sehr gut geklappt und die Artikel entsprachen exakt der Beschreibung im Online-Shop. Leider musste ich einen Artikel retournieren, da er nicht passte! Auf die Gutschrift dieses Artikels warte ich aber jetzt schon fast 3 Wochen!!!
Answer by Glamuse
Hi, We are sorry that you are not entirely satisfied with your shopping experience. We issue the refund today. Regards, Glamuse customer service
Community member 
1 Reviews
Fast delivery, great selection and service
Community member 
1 Reviews
Everything is perfect
Community member 
3 Reviews
Mooie lingerie, snel en gemakkelijk thuis bezorg
Community member 
11 Reviews
Always perfect service an incredible variety of offers
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
4 Reviews
Community member 
1 Reviews
Community member 
1 Reviews

I got a totally false bra model and was told it was due to sizing

I ordered a bra and got delivered a totally different model, when I asked if they delivered a wrong model the answer was that this difference was due to the bigger size, this wasn’t mentioned online. So I sent the bra back and ordered a smaller size to get the model I wanted, to my disappointment I received the wrong model again, I contacted customer services again and this time they admitted that the model was changed and it had nothing to do with sizing. After I asked I was offered a refund of the shipping cost.. so after a month of back and forth I still don’t have the bra I ordered. Apart from that I was really happy with my previous orders .
Answer by Glamuse
Hi, We apologise for any inconvenience this may cause. In fact, some models can be different when the size changes. This is to ensure optimum comfort and support. Please do not hesitate to contact our customer service department if you need any clarification on particular models. Best regards, Glamuse
Community member 
3 Reviews
excellent quality, price and shipping
Community member 
1 Reviews
Top notch service- fast shipping!