Glamuse- Logo - reviews

Glamuse 
Reviews:

3,166 reviews in the last 12 months6,132 total reviews  

Glamuse- Logo - reviews

Glamuse 
Reviews:

3,166 reviews in the last 12 months6,132 total reviews  

Review summary

Reviews for Glamuse are consistently positive. Customers highlight the wide and diverse range of products, brands, sizes, and styles available, making it easy to find what they are looking for. Fast, reliable, and well-communicated delivery is frequently praised, with orders arriving quickly and in excellent condition. Product quality receives high marks for excellent materials, craftsmanship, and a luxurious feel. Customer service is described as responsive, helpful, and caring, with quick replies and effective problem resolution. The returns and refunds process is generally viewed as straightforward and efficient. Many find the website easy to navigate, user-friendly, and visually appealing. Attractive packaging is also appreciated for its care and presentation. Some customers experience confusion or inconsistency with sizing across different brands. There are reports of dissatisfaction with return policies and associated fees. A few customers suggest improvements to website filters or navigation. Additionally, some mention concerns about the durability or sealing of packaging, particularly for international shipments.

This text was automatically created by an AI system from user reviews.

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Reviews for glamuse.com/eu/en

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Community member 
1 Reviews
Community member 
1 Reviews
👍👍👍👍👍
Community member 
6 Reviews
Excellent service and shipping
Community member 
1 Reviews

Won't accept Christmas return

I purchased a £150 bikini for my partner for Christmas, when she tried it on it was too small. I contacted Glamuse to ask to return for a credit note not a refund and was met with, 'the item has passed its return date'. I contacted them as early as possible which was on Boxing day and explained it was a Christmas present and all the labels are stiIl attached with all the original boxing. It was her actual size that I purchased, but different designers are obviously sized different. So Glamuse said they accept returns from November during the Christmas period but I purchased on 31st October, 1 day too early. I also purchased other items from them that did fit. Now my wife has a lovely Lise Charmel bikini that is useless to her
Answer by Glamuse
Hi, Thank you for your feedback. We understand your disappointment, but we did extend our return period during the holiday season, and unfortunately, your order was placed before then. We will review your request and get back to you. Best regards, Glamuse
Community member 
1 Reviews
The bras were well packed but to rather a long time to be delivered Unfortunately, I have to return one, but I kept the white one. As I’m very old woman, I found it difficult to work out how to send it back fortunately my friend is going to do it for me
Community member 
2 Reviews
Blij dat de setjes nu goed passen. Bedankt dat ik kon ruilen. Alles prima!
Community member 
3 Reviews
Sehr gut Service Danke
Community member 
1 Reviews
Generally good quality and quick delivery, soft materials. Does not really like the bling bling stuff design on it, which is now visible on the pictures online, but like it in general.
Community member 
1 Reviews
Community member 
8 Reviews

Glamour for a senior citizen!

The merchandise is beautiful and fits perfectly. The shipping time is wonderfully swift, much faster than within the US, thank you. I don't think you need to improve in any way. I am delighted with every thing
Community member 
1 Reviews
Impossible to search by size, so the site is unusable as my size isn’t common among styles.
Answer by Glamuse
Hi, We are sorry to hear that you are having difficulty choosing the right size. Please note that you can select your size using the filters. Regards, Glamuse customer service.
Community member 
1 Reviews
Very good! Thanks.
Community member 
1 Reviews
Qualität und Service
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
2 Reviews
Community member 
4 Reviews
I love Hanro products & you have a great selection, thank you
Community member 
2 Reviews
Now my favorite lingerie shop: excellent and huge choice, so many brands and styles, lower prices to high prices, easy online shopping process and good customer service, answering very quickly when you have a question.
Community member 
1 Reviews
Community member 
1 Reviews