Glamuse Reviews:
Review summary
Reviews for Glamuse are consistently positive. Customers are highly impressed by the extensive and diverse range of brands, products, sizes, and styles available, making it easy to find desired items. Fast, reliable, and well-communicated delivery, including international shipping and careful packaging, is frequently praised. Many customers describe the products as high quality, well-made, and luxurious, often exceeding expectations. Customer service is noted for being responsive, helpful, and solution-oriented. The website is regarded as clear, easy to navigate, and enjoyable to use. Most customers also find the returns process smooth and easy. Some customers express dissatisfaction with inconsistent sizing between brands and unclear sizing guides, leading to confusion. There are also mentions of issues with unclear return policies, restocking fees, or shipping costs. A few users report minor website improvements are needed, including confusing redirects. Additionally, some reviews mention problems with return charges or communication.
This text was automatically created by an AI system from user reviews.
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Reviews for glamuse.com/eu/en
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Answer by Glamuse
Hello, We are sorry to hear that you are not completely satisfied with your purchase. At Glamuse, you have 30 days to return any item that does not suit you. Return requests must be made directly on the website in your customer account, under the ‘My returns’ section. Regards, Glamuse Customer Service
Is niet aangekomen. Is door b post terug naar jullie gestuurd. Huisnummer stond er niet op
Answer by Glamuse
Hello,
After verifying your order, we noticed that your house number was not provided. Please do not hesitate to contact our customer service and share your complete address so that we can forward your parcel as soon as possible.
Kind regards,
The Glamuse Team
Disappointing
The swimsuit was defective. It was cut and sewn incorrectly.
Very disappointing for a European product at this high price point (€200).
Answer by Glamuse
Hello, We're sorry to hear that you're not entirely satisfied with your purchase. As soon as we receive your return, the item will be analysed by our team and we will proceed with the refund. Regards, Glamuse customer service
Sizes Dasnt feet , return postage not include and you have to pay yourself
Answer by Glamuse
Hello, we're sorry to hear that you're not completely satisfied with your purchase. On Glamuse, you have 30 days to return an item free of charge if it does not suit you. The return request must be made directly on the site in your customer area, under the heading ‘My returns’. A return prepaid label will be provided at that time. Regards, Glamuse Customer Service
I haven’t received the refund
Client 896395
GM250617355508
19/06/25
CU0089510865SK
142.02 EUR
Answer by Glamuse
Hi, we're sorry to hear that you were not satisfied with your experience.
Our customer service team is available to assist you if you have any questions.
Best regards,
Glamuse
The parcel lost
Order on website shows the correct size required order on delivery notice shows incorrect size despite emails trying to stop delivery and get correct size received no reply. No instructions on how to return
Answer by Glamuse
Hello, we're sorry to hear that you're not completely satisfied with your purchase. After checking, we have not received any emails from you. On Glamuse, you have 30 days to return an item that does not fit you. The return request must be made directly on the site in your customer account, under the heading ‘My returns’. Regards, Glamuse Customer Service
Ich versuche auf verschiedensten Wegen einen Retour Schein zu bekommen. Das ist mir bis jetzt nicht gelungen
Answer by Glamuse
Hi, we're sorry to hear that you're not completely satisfied with your purchase. On Glamuse, you have 30 days to return an item that does not suit you. The return request must be made directly on the site in your customer area, under the heading ‘My returns’. Regards, Glamuse Customer Service
1 slip was missing !!!!
Answer by Glamuse
Hi,
We sincerely apologize for this inconvenience.
We invite you to submit your complaint via our website: https://www.glamuse.com/eu/en/informations/contact.php
We will then be able to offer you appropriate compensation.
Best regards, Glamuse
Respecting the return processing times, as stated on your website. You're in late and no information was send.
Answer by Glamuse
Hello, we're sorry to hear that you're not completely satisfied with your purchase. We proceed with the refund on your PayPal.
Regards, Glamuse customer service
It will be nice next day delivery or 2 days !!!!
Answer by Glamuse
Hi,
We are sorry to hear that you are not entirely satisfied with our delivery times.
We do our utmost to offer you the best possible delivery to the USA, and orders are dispatched from France on the same day or the next working day to keep delivery times as short as possible.
We do however take note of your comment.
Best regards, Glamuse
According to you, I already received the package. I never did!!
Answer by Glamuse
Hello, We apologise for this delivery problem, which is beyond our control. We have contacted the postal services to obtain more information about the delivery of your parcel. We will keep you informed by email as soon as we receive a response from them. Regards, Glamuse customer service.
wrong size bikini bottom sent