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5 Dec 2023
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Superb customer service. First parcel despatch never arrived because it got as far as the courier's Bicester Depot and no further. Goodness knows what happened to it. I informed Haggis UK of this problem and within a very short time they had replied to my email and informed me that I could either have a refund or they would despatch more Haggis on Monday 4th December. It arrived today Tuesday, 5th December and is safely stored ready for New Year's Eve. Many thanks for the delicious Haggis.
What in our opinion has let this company down was the absolutely dreadful delivery.
DPD need to get their act together. It was very clear that instructions said to deliver £150 of haggis to our address, or leave it in our safe place, but obviously this was too complicated for the idiot delivery driver, who delivered it to our next door neighbour, and even took a photo of the front door with the box on their doorstep, our door is green theirs is white. They were going away for Christmas so I hate to wonder what the haggis would've been like if they had gone away before the delivery. Luckily my neighbours carried it round to me, and I have contacted the company and DPD.
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Reviews for haggisuk.co.uk
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4 days ago
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Quick delivery
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3 days ago
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10 days ago
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3 days ago
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The Haggis is the best and the delivery is superb. However one Haggis was 1.9kg and the other was 1.4kg. (meant to be 2* 1.8kg. Didn't bother contacting you but this review will suffice.
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1 Jun 2024
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A lovely taste of Scotland
I have had the opportunity to taste the black pudding while on holiday in Scotland but have found it difficult to purchase in the south. It’s a great product, easy to order and well packaged. Unfortunately, the delivery driver was unable to follow the instructions given but that’s not the company’s fault.
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5 Jun 2024
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This is undoubtedly the best black pudding you could actually taste, I’ve tried everything on the market but this knocks everything else out the ball park, absolutely delicious ⭐️⭐️⭐️⭐️⭐️
ordering was easy.
Disappointing the order couln't be deliverd, because lack of stock, was the communication was very good. The whole order was delivered within a week time
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27 May 2024
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Your parcels always arrive on time and on the day that you say they would arrive, and at the moment, I don't think you can do anything better.
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9 Jun 2024
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Swift delivery..well packed.
Haggis was most delicious.
Very well made and presented.
Thoroughly recommended.
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17 Jun 2024
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Only Haggis worth having
Easy to order and fast delivery in ice pack. Delicious Haggis.
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7 Jun 2024
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Super service of excellent product
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13 Jun 2024
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Prompt delivery
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18 Jun 2024
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13 Jun 2024
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27 May 2024
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2 May 2024
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Prompt delivery
I only ordered the haggis on Thursday and it was delivered on Tuesday.
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29 Apr 2024
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Really fast delivery and tasted amazing, I will be buying again
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23 May 2024
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13 May 2024
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8 Apr 2024
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Could be better
Great service. My haggis was delivered in a thermal bag with ice pockets and was still frozen when delivered keeping the Haggis perfectly chilled, They kept me up to date as to when it was shipped and to when it was due to be delivered (within 1 hour) the only way it could be better is if it was delivered by a fair maiden bereft of clothing with free beer. I would definitely use again even without the fair maiden and beer.