Reviews for Feelunique



Excellent

4.78/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,160 Trusted Shops reviews collected in the last 12 months.
In total, Feelunique has already collected 8,294 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2019
Date of order
12/04/2019
21/04/2019
Awesome
5.00
Excellent

Date of publication
20/04/2019
Date of order
12/04/2019
20/04/2019
Great
5.00
Excellent

Date of publication
19/04/2019
Date of order
12/04/2019
19/04/2019
Very good.
5.00
Excellent

Date of publication
19/04/2019
Date of order
04/04/2019
19/04/2019
I love shopping at feel unique, it's so easy to find what you want & the price of products is great, I highly recommend this site
5.00
Excellent

Date of publication
19/04/2019
Date of order
07/04/2019
19/04/2019
TOTALLY LOVE THIS WEBSITE, EXCELLENT PRICES FAST DELIVERY AND LOADS OF PRODUCTS TO CHOOSE FROM 10/10
5.00
Excellent

Date of publication
19/04/2019
Date of order
11/04/2019
19/04/2019
Always love feelunique, usually very prompt delivery, this time 5 or 6 days.
4.33
Good

Date of publication
18/04/2019
Date of order
10/04/2019
18/04/2019
good packing
4.00
Good

Date of publication
18/04/2019
Date of order
08/04/2019
18/04/2019
Easy payment and quick delivery ,love the wide range of products to choose from,
Brilliant
5.00
Excellent

Date of publication
18/04/2019
Date of order
11/04/2019
18/04/2019
Great
5.00
Excellent

Date of publication
18/04/2019
Date of order
11/04/2019
18/04/2019
Great service and prompt delivery. Would recommend this company.
5.00
Excellent

Date of publication
18/04/2019
Date of order
10/04/2019
18/04/2019
Great Experience
5.00
Excellent

Date of publication
17/04/2019
Date of order
10/04/2019
17/04/2019
Was delivered early and the products are great
5.00
Excellent

Date of publication
17/04/2019
Date of order
09/04/2019
17/04/2019
Excellent service, efficient & delivery update accurate.
5.00
Excellent

Date of publication
16/04/2019
Date of order
21/03/2019
16/04/2019
Excellent service, clear website and my orders are always packed perfectly
5.00
Excellent

Date of publication
16/04/2019
Date of order
06/04/2019
16/04/2019
Fast delivery, excelent product, good service
5.00
Excellent

Date of publication
16/04/2019
Date of order
09/04/2019
16/04/2019
Good Price Good Service. That's it
5.00
Excellent

Date of publication
16/04/2019
Date of order
08/04/2019
16/04/2019
I ordered one lipstick.
It arrived in a shoe box sized cardboard box, wrapped in lots of bubble wrap.
Terrible waste of materials. The Lipstick is absolutely incredible however, Huda beauty bullet are amazing
4.00
Good

Feelunique replies: 17/04/2019
Hi, thank you for taking the time to provide such valuable feedback. We're very sorry to hear about the packaging on this instance and can assure you that we take this very serious. Please refer to the following link for our efforts in that regard: https://www.feelunique.com/help/article.php?id=207521159-Packaging Thank you, Katrin

Date of publication
16/04/2019
Date of order
08/04/2019
16/04/2019
Loved the free goodie bag
5.00
Excellent

Date of publication
15/04/2019
Date of order
08/04/2019
15/04/2019
Great
5.00
Excellent

Date of publication
15/04/2019
Date of order
08/04/2019
15/04/2019
Brilliant discounts, quick shipping and top quality products. A
5.00
Excellent

Date of publication
15/04/2019
Date of order
07/04/2019
15/04/2019
Always fast delivery very impressed
5.00
Excellent

Date of publication
15/04/2019
Date of order
08/04/2019
15/04/2019
Love you guys
5.00
Excellent

Date of publication
15/04/2019
Date of order
08/04/2019
15/04/2019
Good products, ok delivery, once while ordering on the phone as I had queries, the advisor was laughing at something, nothing to do with me, made me feel unvalued and uncomfortable. I have had some really nice advisers too though. Still get annoyed that they don't give you free samples unless you spend £40, so I do buy from stores as they offer this more. I buy regularly from feel unique.
3.33
Fair

Date of publication
15/04/2019
Date of order
08/04/2019
15/04/2019
All very good
5.00
Excellent

Date of publication
15/04/2019
Date of order
08/04/2019
15/04/2019
I love Feelunique.... they have all the items I use at very good prices and their delivery service is second to none
5.00
Excellent

Date of publication
15/04/2019
Date of order
08/04/2019
15/04/2019
I received my order in a large box which was packed with bubble wrap. Fine, except that my order consisted one Laura Mercier eyelash curler (including packaging approx 3 square). I was shocked to say the least. Would this not have been able to be sent in a small padded envelope, reducing packaging (and costs)? I. The plus side, the eyelash curler is fab.
3.67
Good

Feelunique replies: 16/04/2019
Hi We are conscious about our impact on the environment and have taken careful consideration when selecting our Feelunique packaging material. Please visit the following link for full information on our packaging: https://www.feelunique.com/help/article.php?id207521159-Packaging

Date of publication
14/04/2019
Date of order
07/04/2019
14/04/2019
Excellent service
5.00
Excellent

Date of publication
14/04/2019
Date of order
07/04/2019
14/04/2019
Great product, quick delivery
5.00
Excellent

Date of publication
14/04/2019
Date of order
07/04/2019
14/04/2019
Excellent prices and choice
5.00
Excellent

Date of publication
14/04/2019
Date of order
06/04/2019
14/04/2019
I am new customer and I am impressed with prompt service.
5.00
Excellent

Date of publication
14/04/2019
Date of order
24/03/2019
14/04/2019
I was delighted with the delivery ,everything was fine.
5.00
Excellent

Date of publication
14/04/2019
Date of order
07/04/2019
14/04/2019
I absolutely love it
5.00
Excellent

Date of publication
13/04/2019
Date of order
06/04/2019
13/04/2019
Never got a package despatched email, so didn't know when to expect. Customer service is hit and miss, sometimes excellent but sometimes frustratingly bad. Overall a good company, I am a regular customer. I think they are mean with their samples that you have to spend £40 to get free samples.
3.67
Good

Feelunique replies: 14/04/2019
Hello, Thank you for your review. We have now sent you an email offering further information. Thanks, Steph

Date of publication
13/04/2019
Date of order
06/04/2019
13/04/2019
Great products, excellent results and quick delivery through Asda Collect- thank you
5.00
Excellent

Date of publication
13/04/2019
Date of order
05/04/2019
13/04/2019
Great service and great price
5.00
Excellent

Date of publication
13/04/2019
Date of order
06/04/2019
13/04/2019
Love all the brands and a good service on delivery
5.00
Excellent

Date of publication
12/04/2019
Date of order
02/04/2019
12/04/2019
Always receive a great standard of service from Feel Unique. Very pleased with products especially Pik n Mix sampling service.
4.67
Excellent

Date of publication
12/04/2019
Date of order
05/04/2019
12/04/2019
This is the best gradual tan ever.smell lovely and doesn’t strick.
4.33
Good

Date of publication
12/04/2019
Date of order
05/04/2019
12/04/2019
Great
5.00
Excellent

Date of publication
12/04/2019
Date of order
05/04/2019
12/04/2019
Once I got my parcel eveything was good, the first parcel was lost by Asda, but after getting in touch with customer service they repaced the items very quickly.
5.00
Excellent

Feelunique customer reviews

Feelunique

Contact
Suite 1, 3rd Floor, 11-12 St. James's Square
SW1Y 4LB London
United Kingdom
care@feelunique.com
Feelunique
Owner
Feelunique International LTD
Suite 1, 3rd Floor, 11-12 St. James's Square
SW1Y 4LB London
United Kingdom
Trade register
Companies House 07883226
Authorized representative
Emma-Louise Veitch
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Feelunique in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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