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Review summary
Customers consistently praise the website for its ease of use and straightforward navigation, which makes the ordering process seamless. The wide and unique selection of products, especially vintage wines and ports, is highly appreciated. Customer service is frequently described as excellent, helpful, responsive, and proactive in resolving issues or answering questions. Delivery is generally quick, reliable, and products arrive well-packaged. Competitive pricing, frequent deals, and good value for money are noted by many, while the quality and presentation of products, including careful packaging and detailed descriptions, receive high marks. Many customers also value the service for gifting special occasions, citing unique gift options and timely deliveries. A few reviewers reported minor issues with third-party couriers during the delivery process, and there were isolated complaints about pricing accuracy.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsVintage Wine and Port
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Verified
Always a Pleasure!
As always it is an easy site to navigate and find just what you want. The ordering process is really easy even when you choose to do it as a guest as I do. Some sites make it a more difficult service to do this.
Another positive shop! I look forward to receiving my order.
Reply from Vintage Wine and Port
Thank you Julie for your five star rating and repeat custom! We are so pleased to hear that you are happy with our website and services! We hope you enjoy your order!
Kind regards,
Vintage Wine and Port
Verified
Fantastic selection, offers and service
Reply from Vintage Wine and Port
Thank you for your five star review, we are very pleased to hear that you found our selection and offers, as well as our service to be fantastic for you!
Kind regards,
Vintage Wine and Port
Verified
Nice stock and well detailed, however the website is dated and there too many steps from picking the appropriate product to the cart on to the sale.
Reply from Vintage Wine and Port
Thank you for your review and for your positive comments about our range and product information. We also really appreciate your feedback regarding the website and checkout process. We are always looking for ways to improve the customer experience, and your comments will certainly be taken on board.
We hope you enjoy your purchase and look forward to welcoming you back in the future.
Kind regards,
Vintage Wine and Port
Verified
Very good at ensuring customer satisfaction.
Reply from Vintage Wine and Port
Thank you for your 5-star review! Customer satisfaction is incredibly important to us, so it’s lovely to hear that reflected in your experience. We really appreciate your support.
Kind regards,
Vintage Wine and Port
Verified
Great Shop
Always good communications and always a good price. They won’t let you down.
Reply from Vintage Wine and Port
Thank you very much for your five star review, we are so pleased to hear you are happy with our customer service and products.
Kind regards,
Vintage Wine and Port
Verified
Excellent selection available.
Prompt and efficient service
Good value
Reply from Vintage Wine and Port
Thank you for your fantastic 5-star review!
We're delighted to hear you were pleased with our selection, service and value. We pride ourselves on offering a wide range of wines and Ports alongside prompt and efficient service, so your feedback is greatly appreciated.
Kind regards,
Vintage Wine and Port
Verified
I like your selections, your regular deals, and the ease of ordering.
Reply from Vintage Wine and Port
Thank you so much for your 5-star review! We’re delighted to hear that you enjoy our selection and regular offers, and that you found ordering with us nice and straightforward.
We really appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Vintage Wine and Port
Verified
Extensive range, competitive pricing and quick and easy to order.
Reply from Vintage Wine and Port
Thank you for your 5-star review!
We're delighted to hear you were impressed with our extensive range and competitive pricing, and that you found the ordering process quick and easy.
Kind regards,
Vintage Wine and Port
Verified
Excellent as usual
Reply from Vintage Wine and Port
Thank you for your kind five star review and continued custom, we are so pleased to hear you always find our sevices to be excellent!
Kind regards,
Vintage Wine and Port
Verified
Easy to use website and fair prices
Easy to use website, fair prices, gift wrap options and came well packaged.
Prompter than expected delivery through a 3rd party but unfortunately my order was left for hours on the doorstep in the open contrary to label, instructions and expectations. I haven't marked down for this because they can't be responsible for 3rd parties. However, I did inform the company and they apologised and said they'd look into it.
Reply from Vintage Wine and Port
Thank you for your detailed feedback. We’re glad to hear you found our website easy to use, appreciated the fair prices, and liked the gift wrap and packaging. We sincerely regret the delivery issue and appreciate your understanding that third-party carriers are beyond our control. Your comments have been noted, and we’ll continue to work with our delivery partners to improve the experience.
Kind regards,
Vintage Wine and Port
Verified
Absolutely the best website in the world. Sublime products delivered in amazing condition by nic people
Reply from Vintage Wine and Port
Thank you so much for your amazing 5-star review!
We're absolutely thrilled by your kind words - it's wonderful to hear that you were pleased with both the quality of our products and the condition they arrived in. We're also delighted that our team made such a positive impression.
Thank you for taking the time to share your experience.
Kind regards,
Vintage Wine and Port
Verified
Easy to use
Reply from Vintage Wine and Port
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
Verified
Great! Found what I wanted. Just one point, I didn’t see a promt for fast delivery?
Reply from Vintage Wine and Port
Thank you for your 5-star review!
We're so pleased to hear you found what you were looking for.
Thank you as well for your feedback regarding the delivery options. For future reference, our expedited delivery services can be selected from the Delivery Type drop-down menu in the basket, and the available options are also displayed again when you enter the delivery address during checkout.
We really appreciate your comments and hope to welcome you back again soon!
Kind regards,
Vintage Wine and Port
Verified
Reply from Vintage Wine and Port
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
Verified
Reply from Vintage Wine and Port
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
Verified
Reply from Vintage Wine and Port
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
Verified
Reply from Vintage Wine and Port
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
Verified
Reply from Vintage Wine and Port
Thank you for your kind five star review!
Kind regards,
Vintage Wine and Port
Verified
Does what it says on the bottle
Easy site to use, with all the available items and purchase options clearly set out.
Reply from Vintage Wine and Port
Thank you for your fantastic 5-star review!
We're so pleased to hear you found our website easy to use and that the products and purchase options were clearly laid out. We work hard to make the ordering process as simple and straightforward as possible, so it's great to know that came across.
Kind regards,
Vintage Wine and Port
Verified
70th birthday gift purchased
Easy to navigate site. Helpful description and excellent product range.
Reply from Vintage Wine and Port
Thank you for your wonderful 5-star review!
We're delighted to hear you found our website easy to navigate and that our product descriptions helped you choose the perfect 70th birthday gift. We take great pride in offering a wide range of special vintage wines and ports for milestone celebrations, so it's lovely to know you found just what you were looking for.
Kind regards,
Vintage Wine and Port
