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Top positive review
12 Jun 2023
Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
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Reviews for artforma-mirrors.co.uk
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17 Mar 2024
Verified review
Excellent service, fast delivery, very well packaged
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4 Mar 2024
Verified review
Excellent mirror!
Excellent mirror, configured to order. :)
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6 Mar 2024
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Good service and product
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18 Mar 2024
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15 Mar 2024
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18 Mar 2024
Verified review
The images are all AI generated and give no real indication of how much light the mirror gives off.
They do not show any difference in the amount of front facing light the LED lights give off so I purchased the ambient light option based on these images because I wanted both front facing and ambient light.
Upon arrival it was quickly clear that my face would not be illuminated by the built in lights, so the mirror is totally unusable and I have no way of getting a refund. I quickly contacted the team asking what options I had, but they totally dismissed my request for help.
I feel the mirror was missold and the AI generated images on the website are very misleading.
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Answer by artforma-mirrors.co.uk
18 Mar 2024
Dear Colin,
We apologize if our images did not provide a clear representation of the amount of light emitted by the AmbinetLine model. However, we understand that these images may not always accurately convey the lighting aspect.
We would like to clarify that the AmbinetLine model, as clearly described on our website, is primarily intended as decorative backlighting for the mirror. While it does provide some illumination, its primary function is to enhance the aesthetic appeal of the mirror rather than to serve as a primary light source.
We appreciate your feedback and will take it into consideration to improve the accuracy of our product representations in the future.
Best regards,
ARTFORMA TEAM
25 Feb 2024
Verified review
The mirror
Came with problem and the light was not working at all.
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Answer by artforma-mirrors.co.uk
26 Feb 2024
Good day,
We apologize for the inconvenience you experienced with the mirror. We take such matters seriously, and upon receiving your report, our customer service promptly responded on the same day. However, to date, we have not received any further communication from you to assist with resolving the issue.
Could you please respond to our email so that we can work together to address this matter?
Thank you for your attention to this issue.
Best regards,
ARTFORMA TEAM
22 Mar 2024
Verified review
The fixings were not sufficient.
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Answer by artforma-mirrors.co.uk
22 Mar 2024
Hello Richard,
We are very sorry that our mirror did not meet your expectations regarding wall mounting. However, in order to resolve this issue and to gather information to continuously improve our products, we have contacted you directly and would appreciate any details you can provide.
Best regards and have a nice weekend.
ARTFORMA TEAM
16 Mar 2024
Verified review
No return policy!
No return policy
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Answer by artforma-mirrors.co.uk
18 Mar 2024
Dear Clare ,
We strive to provide accurate descriptions and images of our products to help our customers make informed decisions.
We also want to emphasize that we do not hide the fact that, due to the customization of our products, returns are not possible. This information is reiterated twice during the order placement process to ensure transparency and to manage our customers' expectations.
Thank you for your understanding.
Best regards,
ARTFORMA TEAM
3 Feb 2024
Verified review
Great service throughout.arrived on time, very well packaged. Mirror looks great. Did a lot of searching for battery mirrors and these looked stunning.
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7 Feb 2024
Verified review
Lovely modern mirror
In the absence of power this mirror was the next best option. Its not the brightest but does provide good background lighting.
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11 Feb 2024
Verified review
Quality product, thoughtfully packaged to prevent damage, good communication throughout. Would recommend!
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3 Feb 2024
Verified review
We are very pleased with our Artforma Mirror. I would definitely recommend buying from this company.
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20 Feb 2024
Verified review
Absolutely over the moon with my mirror excellent quality and lightweight
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13 Feb 2024
Verified review
Fantastic product, very well packaged and looks amazing
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23 Feb 2024
Verified review
Excellant service.
Excellent service.
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5 Feb 2024
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7 Feb 2024
Verified review
Poor quality damaged mirror.
But will not offer an exchange as the installer didn’t take of the end caps.
Installer took of the bracket off the back of the mirror so he could mount the bracket in the wall when he took off the end cap realised the mirror is crack he then informed off the damage
But we have been told the as we have removed the bracket off the back of the mirror that there is. I warranty
Also led strip have been put on with poor quality and hang loses
For a £500 mirror you might as well buy a cheape £150 mirror from china
My advise stay clear from this company very poor service and well below par for a £500 mirror
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Answer by artforma-mirrors.co.uk
8 Feb 2024
Dear Customer,
Thank you for providing feedback on our product. We apologize that the mirror did not meet your expectations in terms of quality. However, we would like to emphasize that the complaint has been rejected in accordance with our clearly stated policy. Please note that the reported damage to the mirror after its hanging is not covered by the warranty, as there is a clear instruction in our seals on the back of the mirror and in the manual stating not to hang the mirror on the wall.
We apologize once again for any inconvenience caused and remain at your disposal for any further questions.
ARTFORMA TEAM
11 Jan 2024
Verified review
Great from the front but…
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
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Answer by artforma-mirrors.co.uk
15 Jan 2024
Dear Eddie,
Thank you for taking the time to share your feedback with us. We sincerely apologize if our product quality did not meet your expectations. Your input is invaluable to us as it helps us identify areas for improvement in our production process and service.
We understand the importance of delivering products that meet the highest standards, and your comments will be carefully considered as we work towards enhancing the overall quality of our offerings.
Best regards,
ARTFORMA TEAM
11 Jan 2024
Verified review
I ordered a mirror and was concerned that there would be damage with shipping it to the UK.
Not a chance, the item was packed unbelievably well and there was no damage whatsoever.
Great item and fantastic service.
Thank you
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