artforma-mirrors.co.uk
Reviews:

465 total reviews   38 reviews in the last 12 months

Review summary

Many customers appreciate the mirrors' customizable options, allowing for bespoke sizes and personalized features, as well as their attractive appearance and solid build for some users. Delivery is generally praised for being prompt and well-packaged, and customer service is sometimes described as helpful and responsive. Some also value the advanced features, such as built-in speakers, lighting, and Bluetooth, and a few mention excellent value for money. However, several customers are disappointed with the overall quality and materials of the mirrors, feeling that they do not justify the price and questioning the value for money. Installation presents challenges for some due to unclear instructions or awkward mechanisms. There are mixed experiences with customer service, with certain users finding the staff unresponsive or inflexible regarding returns or changes. Additionally, a few customers report issues with product damage upon delivery, and dissatisfaction with the performance of some advanced features.

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Reviewsartforma-mirrors.co.uk

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Community member 
1 Reviews
 Verified
The mirror is fantastic, easy to put up and configure with an amazing sound from the various apps playing radio, Spotify and Apple TV. Delivery was great in the specified time frame and well packaged.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Great product, well packaged
Community member 
1 Reviews
 Verified
The mirror wasn’t the quality I was expecting, it was difficult to put up and the booklet that accompanied it was no help at all; no mention of the type of mirror anywhere

Reply from artforma-mirrors.co.uk

Hello, Thank you for sharing your opinion. We are sorry that the product did not meet your expectations. Please contact us by email so that we can clarify the situation and propose an appropriate solution. Regards
Community member 
1 Reviews
 Verified
Wonderful with a small exception which is that I would have preferred the vanity mirror to have been placed higher up
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Poor quality. No worth the money
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified

The style of the mirror looks great

The style of the mirror looks great.
Community member 
1 Reviews
 Verified
From ordering to receiving great service, no problems whatsoever
Community member 
1 Reviews
 Verified
Worth the wait, beautiful mirrors with cool tech
Community member 
1 Reviews
 Verified
Same as describe, I am very happy with it. I recommend
Community member 
1 Reviews
 Verified

Beware

Tried to amend one small item 5 mins after lancing the order, I was told this wasn’t possible as the order had been produced - after 5 mins really? I think cancelled the order but was ignored. Take care with this supplier long lead times no flexibility . The mirror does not work, it will not hold connection to the internal speaker. This defect was highlighted and a period of 14 days allowed for remedy/ colleciton. No collection was arranged . the £75 whilst immaterial was linked to the removal of the review, and it has never been paid.

Reply from artforma-mirrors.co.uk

Hello, Thank you for your message. We are sorry that you are dissatisfied, but all terms and conditions are clearly stated on our website. Due to the personalised nature of the order, no returns or cancellations are possible after the order has been placed and paid for. We clearly inform you of this when you place your order, and you have accepted our terms and conditions, return policy and regulations. Unfortunately, you did not report the problem with the speaker to us, so we were unable to consider your request as a complaint. Please contact us and describe the exact problem with your mirror, and we will of course consider your request. Regards
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Very happy with the mirrors and the support received
Community member 
1 Reviews
 Verified

Reply from artforma-mirrors.co.uk

Hello, We are sorry to hear that you are not satisfied with the mirror. Could you please provide us with more information? Customer satisfaction is our top priority, and we would like to look into these issues. Regards
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified

Reply from artforma-mirrors.co.uk

Hello, We are sorry to hear that you are not satisfied with the mirror. Could you please provide us with more information? Customer satisfaction is our top priority, and we would like to look into these issues. Regards

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