glowing-embers.co.ukReviews

Excellent service

Delighted with the extremely helpful and polite lady whom helped me plan and execute an order. She was very knowledgeable and an excellent ambassador for your company. First class experience and I am certain to be a returning customer. 100% satisfaction AAA+

Good price. Helpful staff and really excellent delivery service, both for speed and especially for cost to Shetland. Will definitely recommend to anyone locally!

What must be the height of the season for stoves (December) - all went as stated... 10/10!

Delivery never came, meant to be 48hr delivery service, only to find when I spoke with customer service the order had actually been cancelled!!! Still awaiting delivery of items now after being reordered! Appalling service!

Quick delivery, thanks

The fire is lovely, very realistic.

Very good service

perfect - thanks

Ordered glass, within a few days it had arrived ,wrapped well ,arrived safe and sound. Only criticism would be, I would of liked a email confirming my order.

Goods were as described and speedily dispatched, Am very satistied.

Brilliant, exactly what I needed. Ordered glass cut to size to replace some that was broken. Came quick and cheaper than other places I looked.

Easy ordering, delivered on time. Goods as described, arrived with no damage

Great company to work with from Dianne in sales to the delivery ; top class no complaints : well pleased

Very satisfied with service from Glowing Embers. I couldn't find what I wanted on the website so phoned in. Assisted by a very helpful lady, through ordering and payment. Received my delivery next day. Very happy all round. Regards Derek

New customer.I spoke to a girl (Sophie? Sonia) She was charming and friendly. I was hoping she came free with the glass, but apparently not. She answered my query about price difference.It fitted perfectly, and was well protected in the box it came in. If it breaks too soon I will return and downgrade you to zero of course, but hopefully the glass is as good as the service. Happy Christmas.:)

Just what I needed.

Great service and product

Ordered replacement firebricks. Fast delivery, exactly as ordered. Will definitely use this company again. Thank you.

All good