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Top positive review
19 Apr 2023
Verified review
It was very easy to contact glowing embers, I had questions about a log burner and the required flue, their team was helpful and informative. My order arrived promptly and the items were great quality
I ordered 2 tubes of KOS Flue cement on the 13th september, and paid you £21-21. I am still waiting for the order to arrive so as i can re-seal the log burner flue pipes. PLEASE could you advise me when i am likely to receive this item. Yours. Mr S Saxon.
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Reviews for glowing-embers.co.uk
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4 days ago
Verified review
I’ve always been very pleased with glowing Embers, I’ve always been good and the quality of materials are fine I was let down with the delivery company, which meant I had to go A retailer, and by the liner, no profit whatsoever
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8 days ago
Verified review
Excellent website, ment the item I wanted was easy to find and purchase. Delivery was within estimated time so no complaints and 5 stars. Would use Glowing Embers again
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8 days ago
Verified review
Simples !!!
Brilliant service.Got "cut to order" fire bricks & I cannot fault this company.My firebricks arrived by courier within 48 hours.Very slick service!
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13 days ago
Verified review
Very quick service. Easy to provide measurements. Excellent
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3 days ago
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Very good comminication and delivery time.
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13 days ago
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Rapid delivery and exactly as ordered.
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26 Feb 2024
Verified review
Can’t fault the service
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22 Feb 2024
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Woodburner glass
Excellent products
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29 Jan 2024
Verified review
Transaction done properly.
The stove was delivered very promptly on "proper" transport with tail lift and a helpful driver. Everything in good condition and as expected.
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4 Feb 2024
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Spoke with a human!
Spoke with a human. Web site great and easy to navigate. Orders turn up when they’re supposed to. What more could you want.?
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30 Jan 2024
Verified review
Excellent service
Delivered promptly, very well packaged and easy to find replacement parts. Have bookmarked and will order from here again.
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23 Jan 2024
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Ordering was simple, good value and prompt delivery. Planning on using cut to order tool soon.
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12 Feb 2024
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22 Jan 2024
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Brilliant advisors, shocking delivery service
The advisors I've dealt with have been really helpful, what's let the company down is the courier they use, absolutely shocking
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20 Dec 2023
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Fantastic customer service! Honestly, we were blown away. We didn't think you would be able to get it to us so quickly and the driver you sent was the nicest most helpful guy in the world. Your company is amazing!
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26 Dec 2023
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Saved Christmas!
The communication from the company was excellent, and my glass door was delivered on time The glass did have a slight crack in the corner. I was so pleased it was delivered quickly.
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27 Dec 2023
Verified review
Excellent Service …
I have purchased from Glowing Embers many times and have always received excellent service and quick delivery.
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16 Jan 2024
Verified review
Excellent service and delivery time.
The glass arrived quickly and fitted perfectly. One very happy customer.
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19 Dec 2023
Verified review
Excellent service, packaging could of been a bit better. Otherwise excellent.
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