glowing-embers.co.ukReviews:
70 reviews in the last 12 months2,028 total reviews
Excellent
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Most relevant positive review
28 Nov 2023
Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
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Most relevant negative review
24 Mar 2024
Verified review
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
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Reviews for glowing-embers.co.uk
10 days ago
Verified review
Fast efficient service good product
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5 Jun 2024
Verified review
First class company
Easy to contact the company and speak with polite and knowable staff.
My order was packed perfectly and arrived with no damage...all the parts fitted correctly.....done by myself at 70 plus years. Can't think of any improvements...keep doing as you are.
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27 May 2024
Verified review
I found the perfect product at the price I was willing to pay & it was delivered within a few days.
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28 May 2024
Verified review
Quick delivery and really well packaged item. Would highly recommend!
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13 Jun 2024
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Great service 👏
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4 Jun 2024
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2 May 2024
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Tall black radiators
Great selection of radiators ranging from model, colour, size and design.
Delivered quickly and well packaged and all at a very good price.
Looking forwards to getting the heating back on😂
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14 May 2024
Verified review
The handle on this product is not stitched on straight & weakening on one side, I feel this will be weakened/loosened or may even break in the near future.
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2 May 2024
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Order 1week ago still not received.
Cost of part approx £25 and delivery at£24very high for that cost should be next day 1 week on no delivery
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11 Apr 2024
Verified review
Good delivery time ..well packed ..good communication. Decent price ..goods seem fine and look good in the fire..
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15 Apr 2024
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3 Apr 2024
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28 Nov 2023
Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
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22 Aug 2023
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6 inch twin wall shield master flue
Some of the components ordered were out of stock . I was contacted promptly and offered a refund . I was also given a date for delivery of the whole order which I accepted.
Great price , product and communication would certainly recommend Glowing Embers .
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15 Mar 2024
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I’ve always been very pleased with glowing Embers, I’ve always been good and the quality of materials are fine I was let down with the delivery company, which meant I had to go A retailer, and by the liner, no profit whatsoever
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20 Dec 2023
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Fantastic customer service! Honestly, we were blown away. We didn't think you would be able to get it to us so quickly and the driver you sent was the nicest most helpful guy in the world. Your company is amazing!
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26 Dec 2023
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Saved Christmas!
The communication from the company was excellent, and my glass door was delivered on time The glass did have a slight crack in the corner. I was so pleased it was delivered quickly.
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11 Mar 2024
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Excellent website, ment the item I wanted was easy to find and purchase. Delivery was within estimated time so no complaints and 5 stars. Would use Glowing Embers again
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15 Sept 2023
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Product looks good but have not fitted yet. Delivery was excellent ordered Thurs pm arrived Friday lunchtime,this is very good service. Highly recommend.
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11 Mar 2024
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Simples !!!
Brilliant service.Got "cut to order" fire bricks & I cannot fault this company.My firebricks arrived by courier within 48 hours.Very slick service!
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