I ordered a new glass for a stove and it was delivered within 48 hours cut to the correct size and perfect for the stove. Brilliant service. Thank you very much.
Couldn't have wished for more helpful company answered my emails quickly and all my questions regarding the woodburners superb and I'm so pleased with it would definatly recommend
Unfortunately the item was out of stock so I had to cancel the order.
The company was very good to deal with and were quite understanding that I wanted to cancel.
The only reason I gave delivery 1star was because of it being out of stock, this would not put me off dealing with glowing embers in the future.0
Great service, email queries answered quickly and to the point.
found this companies service first class, great product ,fair price well packaged will use again
Fist I phoned to see if the fire was in stock
Which I was told was in stock
I placed the order my money was taken out of my account then sent an email saying sorry it’s not in stock until late June
7 days later the money is still not back in my bank account