Certificate for glowing-embers.co.uk

No. XEF53BB7A844A1ACD3F72D97ECE0604C2
 

Approved on
11/12/2012
Valid until
10/12/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for glowing-embers.co.uk



Excellent

4.80/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 330 Trusted Shops reviews collected in the last 12 months.
In total, glowing-embers.co.uk has already collected 633 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/09/2019
Date of order
18/09/2019
18/09/2019
Easy, painfree transaction. Excellent easy to navigate website.
5.00
Excellent

Date of publication
12/09/2019
Date of order
12/09/2019
12/09/2019
Totally professional friendly advice.
5.00
Excellent

Date of publication
11/09/2019
Date of order
09/09/2019
11/09/2019
Easy to hang and looks great. Really happy with it
5.00
Excellent

Date of publication
09/09/2019
Date of order
09/09/2019
09/09/2019
Outstanding service from this company
5.00
Excellent

Date of publication
09/09/2019
Date of order
09/09/2019
09/09/2019
Although item was not needed, was very helpful in returning item
5.00
Excellent

Date of publication
09/09/2019
Date of order
09/09/2019
09/09/2019
Great service, great prices, quick and easy transaction and delivery. Will be ordering from here again.
5.00
Excellent

Date of publication
09/09/2019
Date of order
09/09/2019
09/09/2019
Very helpful advice followed up by excellent service
5.00
Excellent

Date of publication
08/09/2019
Date of order
08/09/2019
08/09/2019
Superfast delivery. Good Sellet
5.00
Excellent

Date of publication
08/09/2019
Date of order
08/09/2019
08/09/2019
Excellent quality, good value and fast delivery. Thank you.
5.00
Excellent

Date of publication
05/09/2019
Date of order
05/09/2019
05/09/2019
Thanks both for the advice from your Sales Team and the surprisingly prompt delivery you arranged for us. We are always happy installing Convesa Twinwall.

Regards
Mark Dunlop
Dunlop Chimneys
5.00
Excellent

Date of publication
04/09/2019
Date of order
04/09/2019
04/09/2019
5 min on the phone with a staff and I done the order . Very happy with this.
5.00
Excellent

Date of publication
04/09/2019
Date of order
04/09/2019
04/09/2019
Very pleased with the service from start to delivery. Website was easy to use.
5.00
Excellent

Date of publication
02/09/2019
Date of order
02/09/2019
02/09/2019
I did wonder if it would fit having not seen the top of the flue pipe, but it did and looks neat and tidy many thanks .
5.00
Excellent

Date of publication
31/08/2019
Date of order
31/08/2019
31/08/2019
Efficient and rapid service. Excellent website. Recommended.
5.00
Excellent

Date of publication
22/08/2019
Date of order
22/08/2019
22/08/2019
so easy
5.00
Excellent

Date of publication
21/08/2019
Date of order
21/08/2019
21/08/2019
Good service, would recommend and definitely use again
5.00
Excellent

Date of publication
20/08/2019
Date of order
20/08/2019
20/08/2019
Very good service and delivery.
5.00
Excellent

Date of publication
18/08/2019
Date of order
18/08/2019
18/08/2019
Product was exactly as described and arrived in good time too
5.00
Excellent

Date of publication
18/08/2019
Date of order
18/08/2019
18/08/2019
Good website, speedy despatch and good communication. Will use again.
5.00
Excellent

Date of publication
15/08/2019
Date of order
15/08/2019
15/08/2019
Excellent service would definitely recommend and use again.
5.00
Excellent

Date of publication
15/08/2019
Date of order
15/08/2019
15/08/2019
all good
5.00
Excellent

Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
Excellent service.
5.00
Excellent

Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
I struggled for a couple of months trying to find the product and eventually was pointed in the direction of Glowing embers by the manufacturer of the product. They had it in stock, were great help on the phone, I ordered and it was delivered well packaged and in a very decent time. Would heartily recommend them
5.00
Excellent

Date of publication
10/08/2019
Date of order
08/08/2019
10/08/2019
Did a trial fit and it fits perfectly, very pleased with glowing embers.
5.00
Excellent

Date of publication
09/08/2019
Date of order
09/08/2019
09/08/2019
Fast delivery and good quality product. Best value for money after searching many stores. Happy customer
5.00
Excellent

Date of publication
09/08/2019
Date of order
09/08/2019
09/08/2019
Great products, also great customer service when I needed to get in touch. Can't fault.
5.00
Excellent

Date of publication
08/08/2019
Date of order
08/08/2019
08/08/2019
Best I have ever seen or experienced from a trade outlet. The items were very easy to install & looked the part in-situ.
When you consider the cost per item compared to other outlets, there was no comparison.
The staff were top class especially your Tracey on direct sales. I have ordered another batch of the same items to use on my other lounge. TOP CLASS WITH FAR ABOVE NORMAL DELIVERY.
5.00
Excellent

Date of publication
06/08/2019
Date of order
06/08/2019
06/08/2019
excellent service
5.00
Excellent

Date of publication
06/08/2019
Date of order
06/08/2019
06/08/2019
1st class
5.00
Excellent

Date of publication
05/08/2019
Date of order
05/08/2019
05/08/2019
arrived promptly as described. Easy to fit
5.00
Excellent

Date of publication
04/08/2019
Date of order
04/08/2019
04/08/2019
Excellent product, although not tested under heat conditions yet, prides a lovely finish to joints and looks good
4.00
Good

glowing-embers.co.uk replies: 05/08/2019
Thank you for your kind feedback, we are so pleased you are happy with the product. We hope to welcome you back to us soon!

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
Very fast delivery and great products would definitely recommend this company to all my family and friends, also will be using the company again in the future.
5.00
Excellent

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
Can’t recommend these guys highly enough, customer service was simply fantastic. I had ordered the wrong part and they guessed I probably had, queried it with me and resolved the matter prior to despatch. Awesome.
5.00
Excellent

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
Good fast transaction
5.00
Excellent

Date of publication
28/07/2019
Date of order
28/07/2019
28/07/2019
Just the job.
5.00
Excellent

Date of publication
27/07/2019
Date of order
25/07/2019
27/07/2019
Could not fault anything from start to finish, this is why I have given 5 star status.
Thank you all.
Nigel Pipe.
Very satisfied customer.
5.00
Excellent

Date of publication
27/07/2019
Date of order
27/07/2019
27/07/2019
Excellent
5.00
Excellent

Date of publication
25/07/2019
Date of order
23/07/2019
25/07/2019
Delivery quick.I recommend product,so pleased you stock this. Price & P.P good.
5.00
Excellent

Date of publication
25/07/2019
Date of order
25/07/2019
25/07/2019
Could not fault anything from start to finish, this is why I have given 5 star status.
Thank you all.
Nigel Pipe.
Very satisfied customer.
5.00
Excellent

Date of publication
23/07/2019
Date of order
23/07/2019
23/07/2019
Excellent Service
5.00
Excellent

glowing-embers.co.uk customer reviews

glowing-embers.co.uk

glowing-embers.co.uk was certified by Trusted Shops on 11/12/2012.

Contact
20-28 Albert Road
CM7 3JQ Braintree, Essex
United Kingdom
enquiries@glowing-embers.co.uk
glowing-embers.co.uk
Owner
Volsom LTD
20-28 Albert Road
CM7 3JQ Braintree, Essex
United Kingdom
Authorized representative
Richard Fewings
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with glowing-embers.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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