glowing-embers.co.ukReviews

: 1,153ExcellentCertified

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glowing-embers.co.uk- Logo - reviews
glowing-embers.co.uk- Logo - reviews

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Contact
Volsom LTD
20-28 Albert Road
CM7 3JQ Braintree, Essex
United Kingdom
Authorised representative
Richard Fewings

Reviews for glowing-embers.co.uk

4.69/5.00
Excellent
How is the rating calculated?

423 reviews in the last 12 months

84 %
8 %
4 %
2 %
2 %
1,153 total reviews

What other customers say about their experience with glowing-embers.co.uk

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Yesterday
Excellent service
 Verified review|
3 days ago
Delighted with the extremely helpful and polite lady whom helped me plan and execute an order. She was very knowledgeable and an excellent ambassador for your company. First class experience and I am certain to be a returning customer. 100% satisfaction AAA+
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3 days ago
Good price. Helpful staff and really excellent delivery service, both for speed and especially for cost to Shetland. Will definitely recommend to anyone locally!
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4 days ago
What must be the height of the season for stoves (December) - all went as stated... 10/10!
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5 days ago
Delivery never came, meant to be 48hr delivery service, only to find when I spoke with customer service the order had actually been cancelled!!! Still awaiting delivery of items now after being reordered! Appalling service!
 Verified review|
glowing-embers.co.uk- Logo - reviews
glowing-embers.co.uk- Logo - reviews
Answer by glowing-embers.co.uk
Yesterday
We are so sorry to you for any confusion caused, this was far from our intention to do so. A member of our Customer Service Team will be in touch with you shortly to address this matter for you.
5 days ago
Quick delivery, thanks
 Verified review|
5 days ago
The fire is lovely, very realistic.
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5 days ago
Very good service
 Verified review|
glowing-embers.co.uk- Logo - reviews
glowing-embers.co.uk- Logo - reviews
Answer by glowing-embers.co.uk
Yesterday
Thank you for your kind review, we are so glad you are happy with everything. We hope to welcome you back to us again soon!
6 days ago
perfect - thanks
 Verified review|
6 days ago
Ordered glass, within a few days it had arrived ,wrapped well ,arrived safe and sound. Only criticism would be, I would of liked a email confirming my order.
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7 days ago
Goods were as described and speedily dispatched, Am very satistied.
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7 days ago
Brilliant, exactly what I needed. Ordered glass cut to size to replace some that was broken. Came quick and cheaper than other places I looked.
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7 days ago
Easy ordering, delivered on time. Goods as described, arrived with no damage
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8 days ago
Great company to work with from Dianne in sales to the delivery ; top class no complaints : well pleased
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8 days ago
Very satisfied with service from Glowing Embers. I couldn't find what I wanted on the website so phoned in. Assisted by a very helpful lady, through ordering and payment. Received my delivery next day. Very happy all round. Regards Derek
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8 days ago
New customer.I spoke to a girl (Sophie? Sonia) She was charming and friendly. I was hoping she came free with the glass, but apparently not. She answered my query about price difference.It fitted perfectly, and was well protected in the box it came in. If it breaks too soon I will return and downgrade you to zero of course, but hopefully the glass is as good as the service. Happy Christmas.:)
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8 days ago
Just what I needed.
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8 days ago
Great service and product
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9 days ago
Ordered replacement firebricks. Fast delivery, exactly as ordered. Will definitely use this company again. Thank you.
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9 days ago
All good
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