glowing-embers.co.uk- Logo - reviews

glowing-embers.co.uk
Reviews:

68 reviews in the last 12 months2,023 total reviews  

4.54
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 11 Dec 2012
The Trustmark indicates trustworthy online retailers.
glowing-embers.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

28 Nov 2023
 Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend

Top negative review

24 Mar 2024
 Verified review
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for glowing-embers.co.uk

Filter
 Sort by  
Relevance
2 May 2024
 Verified review

Tall black radiators

Great selection of radiators ranging from model, colour, size and design. Delivered quickly and well packaged and all at a very good price. Looking forwards to getting the heating back on😂
Report review
2 days ago
 Verified review
I found the perfect product at the price I was willing to pay & it was delivered within a few days.
Report review
14 May 2024
 Verified review
The handle on this product is not stitched on straight & weakening on one side, I feel this will be weakened/loosened or may even break in the near future.
Report review
2 May 2024
 Verified review
Order 1week ago still not received. Cost of part approx £25 and delivery at£24very high for that cost should be next day 1 week on no delivery
Report review
11 Apr 2024
 Verified review
Good delivery time ..well packed ..good communication. Decent price ..goods seem fine and look good in the fire..
Report review
15 Apr 2024
 Verified review
Report review
3 Apr 2024
 Verified review
Report review
15 Mar 2024
 Verified review
I’ve always been very pleased with glowing Embers, I’ve always been good and the quality of materials are fine I was let down with the delivery company, which meant I had to go A retailer, and by the liner, no profit whatsoever
Report review
11 Mar 2024
 Verified review
Excellent website, ment the item I wanted was easy to find and purchase. Delivery was within estimated time so no complaints and 5 stars. Would use Glowing Embers again
Report review
11 Mar 2024
 Verified review

Simples !!!

Brilliant service.Got "cut to order" fire bricks & I cannot fault this company.My firebricks arrived by courier within 48 hours.Very slick service!
Report review
27 Mar 2024
 Verified review
The website had a clear and informative 'how to' video which allowed me to buy the right products and fit them perfectly.
Report review
20 Mar 2024
 Verified review
the website was easy to navigate, the sales team on the phone are exceptional
Report review
6 Mar 2024
 Verified review
Very quick service. Easy to provide measurements. Excellent
Report review
16 Mar 2024
 Verified review
Very good comminication and delivery time.
Report review
6 Mar 2024
 Verified review
Rapid delivery and exactly as ordered.
Report review
24 Mar 2024
 Verified review
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
Report review
29 Jan 2024
 Verified review

Transaction done properly.

The stove was delivered very promptly on "proper" transport with tail lift and a helpful driver. Everything in good condition and as expected.
Report review
4 Feb 2024
 Verified review

Spoke with a human!

Spoke with a human. Web site great and easy to navigate. Orders turn up when they’re supposed to. What more could you want.?
Report review
30 Jan 2024
 Verified review

Excellent service

Delivered promptly, very well packaged and easy to find replacement parts. Have bookmarked and will order from here again.
Report review
26 Feb 2024
 Verified review
Can’t fault the service
Report review