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Review summary
Customers consistently praise the helpful, professional, and friendly customer service, with many highlighting the personalized support they received. The ordering process is widely regarded as simple and straightforward, which enhances overall satisfaction. Communication stands out for its excellence and proactivity, as customers appreciate the regular updates and clarity provided. Product quality, especially of the wines, receives high marks, with many expressing great satisfaction with their purchases. Some customers express frustration with delivery delays and issues with tracking information. There are also mixed reviews concerning pricing and discounts, with some disappointed by unavailable or misleading promotions as well as high delivery costs.
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How Trusted Shops prevents fake reviewsReviewsmillesima.co.uk
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As a very long-standing customer, I have always appreciated Millesima's product diversity, depth and extent, and even more so their attention to personal communication and development of one-to-one familiarity and support.
Reply from millesima.co.uk
Dear Customer,
Thank you sincerely for your loyal support and kind words. Your appreciation for our product selection and the personalized attention you receive means a lot to us. We are delighted to continue accompanying you on your fine wine journey and remain at your service for any future needs.
Yours Sincerely,
Millesima Team
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Excellent service.
My order was dealt with quickly and efficiently.
I was surprised and very pleased at the speed of delivery.
I will be returning for future orders.
Reply from millesima.co.uk
Dear Customer,
Thank you so much for your enthusiastic feedback. We are delighted that you appreciated the speed and efficiency of our service. Your satisfaction means a lot to us. We look forward to welcoming you back for your future orders with Millesima.
Yours Sincerely,
Millesima Team
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Excellent service, 12 bottles arrived promptly and well packed. Good wine at a good price.
Reply from millesima.co.uk
Dear Customer,
Thank you very much for your wonderful feedback. We are delighted to hear that your wines arrived quickly and in perfect condition. Your satisfaction with our selection and pricing is truly appreciated. We look forward to serving you again soon with our finest bottles.
Yours Sincerely,
Millesima Team
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Really helpful with delivery options and great customer service :)
Reply from millesima.co.uk
Dear Customer,
Thank you so much for your kind words. We are delighted that our team and delivery options made your experience so positive. Your satisfaction is our priority and we look forward to assisting you with your next selection of great wines.
Yours Sincerely,
Millesima Team
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Excellent advice and magnificent wine!
Reply from millesima.co.uk
Dear Customer,
Thank you sincerely for your wonderful feedback! We are thrilled that our advice and wine selection brought you satisfaction. Your appreciation is the greatest reward for our team. We look forward to making your future experiences with Millesima just as memorable.
Yours Sincerely,
Millesima Team
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Speed of the delivery from France to UK was excellent and the wine was first class!
Reply from millesima.co.uk
Dear Customer,
Thank you very much for your wonderful feedback. We are delighted to hear that the delivery to the UK met your expectations and that you enjoyed our wine selection. Your satisfaction means a lot to us and we look forward to serving you again soon at Millesima.
Yours Sincerely,
Millesima Team
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Excellent service
Reply from millesima.co.uk
Dear Customer,
Thank you so much for your kind words. We are delighted to know that our service met your expectations. We look forward to assisting you again very soon.
Yours Sincerely,
Millesima Team
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You're the best
Reply from millesima.co.uk
Dear Customer,
Thank you very much for your wonderful feedback and welcome at Millesima! Your satisfaction means a lot to us. We are always here to guide you in discovering new wines. Looking forward to assisting you again soon.
Yours Sincerely,
Millesima Team
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Very good service - but pricey delivery
Very good service and prompt, but delivery is pricey, be prepared for that! However carries labels otherwise unavailable in the UK
Reply from millesima.co.uk
Dear Customer,
Thank you for sharing your experience. We are delighted you appreciated our service and unique selection of wines. We understand your point about delivery costs; our rates reflect secure, fast and duty-paid shipping from France. We hope the champagne will bring you much enjoyment.
Yours Sincerely,
Millesima Team
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