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Review summary
Customers consistently praise the prompt delivery speed, the professionalism and reliability of the service, and the helpfulness and friendliness of the staff. Many highlight the excellent quality and selection of wine, as well as clear, proactive communication that keeps them informed and supported throughout the process. Ordering is typically found to be easy and straightforward, and some customers are pleased with the available prices and discounts. However, a few customers express frustration with occasional delivery delays or inflexible scheduling. There are also concerns about pricing, misleading promotions, restrictions on discounts, and higher delivery fees. Some customers find the ordering process or the use of promotional codes confusing or complicated.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsmillesima.co.uk
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Really helpful with delivery options and great customer service :)
Reply from millesima.co.uk
Dear Customer,
Thank you so much for your kind words. We are delighted that our team and delivery options made your experience so positive. Your satisfaction is our priority and we look forward to assisting you with your next selection of great wines.
Yours Sincerely,
Millesima Team
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Excellent advice and magnificent wine!
Reply from millesima.co.uk
Dear Customer,
Thank you sincerely for your wonderful feedback! We are thrilled that our advice and wine selection brought you satisfaction. Your appreciation is the greatest reward for our team. We look forward to making your future experiences with Millesima just as memorable.
Yours Sincerely,
Millesima Team
Verified
Speed of the delivery from France to UK was excellent and the wine was first class!
Reply from millesima.co.uk
Dear Customer,
Thank you very much for your wonderful feedback. We are delighted to hear that the delivery to the UK met your expectations and that you enjoyed our wine selection. Your satisfaction means a lot to us and we look forward to serving you again soon at Millesima.
Yours Sincerely,
Millesima Team
Verified
Excellent service
Reply from millesima.co.uk
Dear Customer,
Thank you so much for your kind words. We are delighted to know that our service met your expectations. We look forward to assisting you again very soon.
Yours Sincerely,
Millesima Team
Verified
You're the best
Reply from millesima.co.uk
Dear Customer,
Thank you very much for your wonderful feedback and welcome at Millesima! Your satisfaction means a lot to us. We are always here to guide you in discovering new wines. Looking forward to assisting you again soon.
Yours Sincerely,
Millesima Team
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Very good service - but pricey delivery
Very good service and prompt, but delivery is pricey, be prepared for that! However carries labels otherwise unavailable in the UK
Reply from millesima.co.uk
Dear Customer,
Thank you for sharing your experience. We are delighted you appreciated our service and unique selection of wines. We understand your point about delivery costs; our rates reflect secure, fast and duty-paid shipping from France. We hope the champagne will bring you much enjoyment.
Yours Sincerely,
Millesima Team
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Excellent service. Excellent choice of wine. The en primeur service is easy to use and they are ready to help.
Reply from millesima.co.uk
Dear Customer,
Thank you for your wonderful feedback. We are thrilled you appreciate our en primeur service and the quality of our wine selection. Your satisfaction encourages us to keep providing attentive support and memorable experiences. We hope to assist you again very soon at Millesima.
Yours Sincerely,
Millesima Team
Verified
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Great communication kept up to date with progress of order and delivery
Reply from millesima.co.uk
Dear Customer,
Thank you sincerely for your review. We are pleased that our communication about your order provided you with peace of mind. Ensuring clear and timely information is a priority for us. We look forward to assisting you with your next order.
Yours Sincerely,
Millesima Team
Verified
Very good service and com’s
Reply from millesima.co.uk
Dear Customer,
Thank you for your kind words. We are pleased that you appreciate both our service and our communication. Your satisfaction is a great encouragement for our team. We hope to have the pleasure of accompanying you again soon for your next wine selection.
Yours Sincerely,
Millesima Team
Verified
Excellent range and quality of the service
Reply from millesima.co.uk
Dear Customer,
Thank you sincerely for your wonderful feedback. We are truly happy that you appreciated both our selection of fine wines and the quality of our service. Your satisfaction is our greatest reward and we look forward to accompanying you again for your next tasting discoveries.
Yours Sincerely,
Millesima Team
Verified
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I’ve ordered before but found the process a bit more complicated this time I’m not sure if the site has changed But the wines are excellent
Reply from millesima.co.uk
Dear Customer,
Thank you for sharing your experience. We are sorry to hear the ordering process felt more complicated this time, however, there have been no significant changes recently. Please feel free to contact our customer service at: customercare@millesima.com for any future assistance you may need. We are glad you continue to enjoy our wines and hope your next visit will be smoother.
Yours Sincerely,
Millesima Team
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