millesima.co.uk Reviews:
Review summary
Reviews for millesima.co.uk are consistently positive. Customers consistently highlight the high quality and outstanding selection of wines, as well as the professionalism and helpfulness of the service. Clear, personal, and regular communication is frequently praised for enhancing trust and customer satisfaction. Many also appreciate the timeliness, reliability, and overall condition of deliveries. However, some customers have expressed concerns regarding occasional delivery delays or unclear schedules. Opinions on pricing are divided, with some finding good value while others are frustrated by high delivery costs or confusing discount policies.
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Reviews for millesima.co.uk
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You're the best
Answer by millesima.co.uk
Dear Customer,
Thank you very much for your wonderful feedback and welcome at Millesima! Your satisfaction means a lot to us. We are always here to guide you in discovering new wines. Looking forward to assisting you again soon.
Yours Sincerely,
Millesima Team
Very good service - but pricey delivery
Very good service and prompt, but delivery is pricey, be prepared for that! However carries labels otherwise unavailable in the UK
Answer by millesima.co.uk
Dear Customer,
Thank you for sharing your experience. We are delighted you appreciated our service and unique selection of wines. We understand your point about delivery costs; our rates reflect secure, fast and duty-paid shipping from France. We hope the champagne will bring you much enjoyment.
Yours Sincerely,
Millesima Team
I searched for a little known Wine producer from Corsica (Clos Canarelli), and bought two cases that were shipped and arrived, hassle free, in the UK within about three weeks.
The wines were as good as I remembered and expected. The price was reasonable given the added logistics.
Answer by millesima.co.uk
Hello,
Thank you for your feedback. We're pleased to hear that your order and delivery to the UK went smoothly, and that the wines from Clos Canarelli met your expectations.
We remain at your disposal for any future orders.
Best regards,
The Millésima Team
Excellent service. Excellent choice of wine. The en primeur service is easy to use and they are ready to help.
Answer by millesima.co.uk
Dear Customer,
Thank you for your wonderful feedback. We are thrilled you appreciate our en primeur service and the quality of our wine selection. Your satisfaction encourages us to keep providing attentive support and memorable experiences. We hope to assist you again very soon at Millesima.
Yours Sincerely,
Millesima Team
Great communication kept up to date with progress of order and delivery
Answer by millesima.co.uk
Dear Customer,
Thank you sincerely for your review. We are pleased that our communication about your order provided you with peace of mind. Ensuring clear and timely information is a priority for us. We look forward to assisting you with your next order.
Yours Sincerely,
Millesima Team
Very good service and com’s
Answer by millesima.co.uk
Dear Customer,
Thank you for your kind words. We are pleased that you appreciate both our service and our communication. Your satisfaction is a great encouragement for our team. We hope to have the pleasure of accompanying you again soon for your next wine selection.
Yours Sincerely,
Millesima Team
Excellent range and quality of the service
Answer by millesima.co.uk
Dear Customer,
Thank you sincerely for your wonderful feedback. We are truly happy that you appreciated both our selection of fine wines and the quality of our service. Your satisfaction is our greatest reward and we look forward to accompanying you again for your next tasting discoveries.
Yours Sincerely,
Millesima Team
Love the journey
I Really enjoyed getting updates on the journey of my wine from bottling to arriving through the ports to home .
It might be to expensive but maybe get a phone app and tracker so the customer can see the box live
Answer by millesima.co.uk
We're glad you enjoyed tracking your wine's journey from bottling to delivery.
Your suggestion about a phone app with live tracking is really interesting - we'll share this with our team !
Thanks for the feedback and ideas.
Best regards,
Millésima team
I’ve ordered before but found the process a bit more complicated this time I’m not sure if the site has changed But the wines are excellent
Answer by millesima.co.uk
Dear Customer,
Thank you for sharing your experience. We are sorry to hear the ordering process felt more complicated this time, however, there have been no significant changes recently. Please feel free to contact our customer service at: customercare@millesima.com for any future assistance you may need. We are glad you continue to enjoy our wines and hope your next visit will be smoother.
Yours Sincerely,
Millesima Team
1 bottle so abit faster delivery
Answer by millesima.co.uk
Dear Customer,
Thank you for sharing your feedback.
For future purchase we recommend you to select DHL Eco option which is faster and from £15 shipping fee for 1 bottle. Please feel free to contact us at: customercare@millesima.com for any further information you may need.
Yours Sincerely,
Millesima Team
Excellent personal communication and efficient commercial fulfilment over many years of oenological interaction - thank you very much!
Answer by millesima.co.uk
Dear Sir/Madam,
Thank you so much for your loyalty over the years and for this warm feedback. We are delighted to learn that our personal communication and commercial efficiency continue to meet your expectations. It is a pleasure to serve you for so long, and we look forward to many more years of discoveries together.
Best regards,
Millésima
