Certificate for Fiyo.co.uk

No. X60B9056ABEF728AAF219F04117041757
 

Approved on
02/02/2018
Valid until
01/02/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Fiyo.co.uk



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 77 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 82 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/02/2018
Date of order
23/02/2018
23/02/2018
There was confusion over a missed delivery
3.00
Fair

Date of publication
23/02/2018
Date of order
15/02/2018
23/02/2018
I gave a two stars for delivery as the order took longer than expected due to an error on the parcel label.However, the goods I ordered were fine (cleaner for a Bosch washing machine) and the customer service was amazing
4.00
Good

Date of publication
23/02/2018
Date of order
16/02/2018
23/02/2018
Despite the vacuum cleaner part not being in stock it arrived very quickly once in this country. I was kept informed by txt by the company
5.00
Excellent

Date of publication
23/02/2018
Date of order
16/02/2018
23/02/2018
Great service and communication from start to finish , an excellent company to deal with. Thanks
5.00
Excellent

Date of publication
23/02/2018
Date of order
21/02/2018
23/02/2018
First rate service
5.00
Excellent

Date of publication
23/02/2018
Date of order
09/02/2018
23/02/2018
Very easy
5.00
Excellent

Date of publication
22/02/2018
Date of order
14/02/2018
22/02/2018
delighted but have to urder another one as it was accidently flungout
5.00
Excellent

Date of publication
22/02/2018
Date of order
14/02/2018
22/02/2018
Tray to large for fridge ordered right make did not say which size required, can it

be sent back.
3.33
Fair

Date of publication
21/02/2018
Date of order
14/02/2018
21/02/2018
very good delivery was on time
5.00
Excellent

Date of publication
21/02/2018
Date of order
14/02/2018
21/02/2018
Hadn't heard of this company before so I felt it was a risk. I needn't have worried. My purchase was as advertised and arrived in the promised time frame. Would use again.
5.00
Excellent

Date of publication
20/02/2018
Date of order
12/02/2018
20/02/2018
They did what was asked but if I HAVE TO complete this again I will decline your
5.00
Excellent

Fiyo.co.uk replies: 21/02/2018
We are very happy to hear that you are pleased with our service. We are happy we could help. We will keep an eye on this to ensure you do not have to do this again, sorry for the inconveniences caused. Regards Christel

Date of publication
20/02/2018
Date of order
12/02/2018
20/02/2018
Very fast and with no problems, recommended
5.00
Excellent

Fiyo.co.uk replies: 21/02/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
19/02/2018
Date of order
11/02/2018
19/02/2018
Quick delivery. Good customer service. Item as described.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
19/02/2018
Date of order
11/02/2018
19/02/2018
just received-great - thank You very much
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
18/02/2018
Date of order
11/02/2018
18/02/2018
every thing was ok
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are very happy to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
16/02/2018
Date of order
09/02/2018
16/02/2018
Very good service, quickly delivered and well packed.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that everything went smoothly, quickly and well packaged. We are happy we could help. Regards Christel

Date of publication
16/02/2018
Date of order
09/02/2018
16/02/2018
10 out of 10 for everything . thank uou
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
15/02/2018
Date of order
08/02/2018
15/02/2018
Delivery was two days later than advised.
4.33
Good

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. Unfortunately as we are based in the Netherlands or due to a stock discrepency this can take a day or two longer. We appologise for the inconveniences caused. regards Christel

Date of publication
14/02/2018
Date of order
07/02/2018
14/02/2018
Excellent service and quick delivery.
Quality product.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
13/02/2018
Date of order
13/02/2018
13/02/2018
Good experience and short delivery time.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
13/02/2018
Date of order
06/02/2018
13/02/2018
This item is a perfect fit for my coffee machine .many thanks.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are very pleased to hear that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
13/02/2018
Date of order
06/02/2018
13/02/2018
No problems.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Good clear website with effective delivery. Not disappointed at Al, I will definitely be using them again.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
12/02/2018
Date of order
12/02/2018
12/02/2018
Very quick delivery, Thankyou
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that everything went quickly. We are happy we could help. Regards Christe

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
Excellent service.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
12/02/2018
Date of order
05/02/2018
12/02/2018
all good
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
12/02/2018
Date of order
12/02/2018
12/02/2018
Fitted our 26 year old cooker hood perfectly
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
12/02/2018
Date of order
11/02/2018
12/02/2018
Quick and reliable service would definitely recommend to a friend
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
12/02/2018
Date of order
01/02/2018
12/02/2018
Delighted to find this site and my Nespresso capsule catcher replacement.
Postage was a tad high, but the product was exactly what I needed and so happy with the order.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are very pleased to hear that you are pleased with the product, unfortunately as we are based in the Netherlands postage is a bit higher than locally based companies, however we try to keep it as low priced as possible. We are happy we could help. Regards Christel

Date of publication
12/02/2018
Date of order
04/02/2018
12/02/2018
All good thanks.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
11/02/2018
Date of order
04/02/2018
11/02/2018
First time I have used Fiyo will definitely use them again :)
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are very happy to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
11/02/2018
Date of order
27/01/2018
11/02/2018
Since 3 weeks time I haven't received my order yet
1.00
Very Poor

Fiyo.co.uk replies: 12/02/2018
Hi Sergey. We have sent you an e-mail with additional information. Kind Regards christel

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
Prompt service. Thank you
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that everything went quickly. We are happy we could help. Regards Christel

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
Really quick delivery and great comunication
Goods as described
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
As described, well packed.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products, packaging and delivery time. We are happy we could help. Regards Christel

Date of publication
09/02/2018
Date of order
31/01/2018
09/02/2018
Excellent service at a good price.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are very pleased to hear that you ar happy with the service and that you are pleased with the price. We are happy we could help. Regards Christel

Date of publication
08/02/2018
Date of order
08/02/2018
08/02/2018
Good
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are very pleased to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
08/02/2018
Date of order
31/01/2018
08/02/2018
excellent service
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are happy to hear that you are completely satisfied with our service. We are happy we could help. Regards Christel

Date of publication
08/02/2018
Date of order
01/02/2018
08/02/2018
Excellent quality and speedy
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
08/02/2018
Date of order
01/02/2018
08/02/2018
Ordered Thursday arrived Monday, just in time to vacuum through

Thank you.

Excellent service.
5.00
Excellent

Fiyo.co.uk replies: 20/02/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Fiyo.co.uk customer reviews

Fiyo.co.uk

Fiyo.co.uk was certified by Trusted Shops on 02/02/2018.

Contact
Ekkersrijt 1010
5692 AB Son
Netherlands
info@fiyo.de
Fiyo.co.uk

Owner
Onderdelenwinkel Europa B.V.
Ekkersrijt 1010
5692 AB Son
Netherlands
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Fiyo.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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