Reviews for Fiyo.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 344 Trusted Shops reviews collected in the last 12 months.
In total, Fiyo.co.uk has already collected 350 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/06/2018
Date of order
06/06/2018
19/06/2018
excellent service
4.33
Good

Fiyo.co.uk replies: 20/06/2018
Thank you for your Feedback. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
The first one that got delivered had parts missing .spoke to customer services the sent me the wrong out spoke to them again got an exchange everything was inthat should be .it now looks really good and our grand childern love it to
5.00
Excellent

Fiyo.co.uk replies: 18/06/2018
Thank you for your review. We are sorry to hear that you did not recieve your full order from the start. However we are happy to hear that everything has been sorted and that your grandchilderen love it. Regards Christel

Date of publication
15/06/2018
Date of order
07/06/2018
15/06/2018
Excellent service. Quick and efficient.
5.00
Excellent

Fiyo.co.uk replies: 15/06/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
14/06/2018
Date of order
31/05/2018
14/06/2018
The first one was broken but they replace it no problem which was very great full
2.67
Fair

Fiyo.co.uk replies: 15/06/2018
Thank you for your review. We are very pleased to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
14/06/2018
Date of order
14/06/2018
14/06/2018
Fast delivery, quality parts and excellent service.
4.67
Excellent

Fiyo.co.uk replies: 15/06/2018
Thank you for your Feedback. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Product as described perfect condition wrapped excellently
5.00
Excellent

Fiyo.co.uk replies: 15/06/2018
Thank you for your review. We are happy to hear that you are satisfied with our service and products. We are happy we could help. Regards Christel

Date of publication
14/06/2018
Date of order
06/06/2018
14/06/2018
Rapid service and part ordered was exact match,foil head better quality than original.
5.00
Excellent

Fiyo.co.uk replies: 15/06/2018
Thank you for your feedback. We are very happy to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
Item as described, good price fast delivery, thank you.
5.00
Excellent

Fiyo.co.uk replies: 14/06/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Item came early fits perfectly all good
5.00
Excellent

Fiyo.co.uk replies: 14/06/2018
Thank you for your feedback. We are very happy to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Helpful on the phone, easy ordering process, fast delivery, tracking perfect, parts exactly as expected mower fixed Definitely recommended
5.00
Excellent

Fiyo.co.uk replies: 14/06/2018
Thank you for your Feedback. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
Excellent
5.00
Excellent

Fiyo.co.uk replies: 14/06/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
Poor delivery times
1.00
Very Poor

Fiyo.co.uk replies: 13/06/2018
Thank you for your review. We apologise, as we have over 10 million products a stock discrepency does unfortunately happen from time to time. However we will try our best to ensure this does not happen again. Regards Christel

Date of publication
12/06/2018
Date of order
25/04/2018
12/06/2018
Received nothing Got charged twice..Very disappointing
1.00
Very Poor

Fiyo.co.uk replies: 13/06/2018
Thank you for your review. Sorry for the inconveniences caused. We have refunded the amount back into your account. Having looked in the system we see that there was only a one off payment made. Regards Christel

Date of publication
11/06/2018
Date of order
04/06/2018
11/06/2018
Straightforward ordering process. Kept informed where product was in the system. Product was a lot cheaper than the same from Siemens.
5.00
Excellent

Fiyo.co.uk replies: 12/06/2018
Thank you for your review. We are very pleased to hear that you are pleased with our service, product and our delivery time. We are happy we could help. Regards Christel

Date of publication
11/06/2018
Date of order
04/06/2018
11/06/2018
Quick despatch, goods as described. Perfect
5.00
Excellent

Fiyo.co.uk replies: 12/06/2018
Thank you for your feedback. We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
10/06/2018
Date of order
02/06/2018
10/06/2018
Quick delivery. Good quality goods.
5.00
Excellent

Fiyo.co.uk replies: 11/06/2018
Thank you for your feedback. We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
10/06/2018
Date of order
03/06/2018
10/06/2018
Fast and efficient service
5.00
Excellent

Fiyo.co.uk replies: 11/06/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
10/06/2018
Date of order
03/06/2018
10/06/2018
trying to return item . send email days ago had no reply and have no idea how to return or where to. going to get in touch with PayPal .
2.33
Poor

Fiyo.co.uk replies: 11/06/2018
Thank you for your message. Unfortunately we are closed at the weekend. We have resaponded to your e-mail this morning. Regards Christel

Date of publication
10/06/2018
Date of order
27/05/2018
10/06/2018
Item ordered immediate payment and delivery 2/3 days. E mail arrives 5 days after order placed informing me out of stock. Still waiting for delivery Trusted shops ??
1.67
Poor

Fiyo.co.uk replies: 11/06/2018
Thank you for your review. Unfortunately a stock discrepency does unfortunately happy from time to time. We have send you an e-mail to update you. Sorry for the inconveniences caused. Regards Christel

Date of publication
09/06/2018
Date of order
06/05/2018
09/06/2018
over a month gone and no word from Fiyo. I will definitely NOT use this company again
1.00
Very Poor

Fiyo.co.uk replies: 11/06/2018
Thank you for your review. We are sorry to hear you have not recieved any information. I have just sent you an e-mail to update you. We appologise for the inconveniences caused. Regards Christel

Date of publication
09/06/2018
Date of order
01/06/2018
09/06/2018
Please disregard email about missing parcel neighbour handed it in.
Sorry for incovience caused.Sincerly G.Innes.
5.00
Excellent

Fiyo.co.uk replies: 11/06/2018
Thank you for your review. Not a problem at all. Sorry for the confusion. Regards Christel

Date of publication
09/06/2018
Date of order
02/06/2018
09/06/2018
Great price on a Miele product. Arrived quickly. Would use again.
5.00
Excellent

Fiyo.co.uk replies: 11/06/2018
Thank you for your feedback. We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product price. We are happy we could help. Regards Christel

Date of publication
08/06/2018
Date of order
01/06/2018
08/06/2018
A excellent experience all round. Would definitely use again if needed
5.00
Excellent

Fiyo.co.uk replies: 11/06/2018
Thank you for your feedback. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
08/06/2018
Date of order
01/06/2018
08/06/2018
I ordered and payed for this miele filter 4 months ago direct from the miele company, they kept telling me it would be in next month, for 4 months Losing the will to live I ordered this filter from Fiyo and received it within a few days Well done Fiyo I was starting to think I'd bought a vacuum cleaner that I couldn't get the parts for. Thank you Fiyo, great service
5.00
Excellent

Fiyo.co.uk replies: 11/06/2018
Thank you for your review. We are very happy to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
07/06/2018
Date of order
31/05/2018
07/06/2018
Very good
5.00
Excellent

Fiyo.co.uk replies: 08/06/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
07/06/2018
Date of order
31/05/2018
07/06/2018
done the job nice new plate
5.00
Excellent

Fiyo.co.uk replies: 08/06/2018
Thank you for your review. We are very pleased to hear that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
07/06/2018
Date of order
31/05/2018
07/06/2018
This is the way I wish UK companies and staff should react to any issue the customer has, Crystall responded absolutely first class and professional towards me and I really do hope to use you again very soon she was 10/10 Thankyou
5.00
Excellent

Fiyo.co.uk replies: 08/06/2018
Thank you for your review. We are happy to hear you are satisfied with our service. We are happy we could help. We hope you have a lovely weekend. Regards Christel

Date of publication
06/06/2018
Date of order
30/05/2018
06/06/2018
Arrived very quick, description is accurate
5.00
Excellent

Fiyo.co.uk replies: 07/06/2018
Thank you for your review. We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
05/06/2018
Date of order
29/05/2018
05/06/2018
Great service
5.00
Excellent

Fiyo.co.uk replies: 06/06/2018
Thank you for your review. We are very pleased to hear that you are happy with our service. We are happy we could help. Regards Christel

Date of publication
05/06/2018
Date of order
29/05/2018
05/06/2018
Prompt and accurate.
5.00
Excellent

Fiyo.co.uk replies: 06/06/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
04/06/2018
Date of order
21/05/2018
04/06/2018
I was told to go to parcelforce to collect. Luckly someone who collected it on my behalf wrote me a note thus saved me a 24 mile return trip.
3.67
Good

Fiyo.co.uk replies: 05/06/2018
Thank you for your review. We are sorry to hear that the parcel was delivered to the wrong location. Sorry for the inconveniences caused. Regards Christel

Date of publication
04/06/2018
Date of order
28/05/2018
04/06/2018
Excellent service. Would definitely order again.
5.00
Excellent

Fiyo.co.uk replies: 05/06/2018
Thank you for your review. We are happy to hear that you are satisfied with our service. We are happy we could help. Regards Christel

Date of publication
02/06/2018
Date of order
26/05/2018
02/06/2018
The part and price was fab. But I ordered it on a Saturday and didn't recived untill the Thursday If I had received it a bit earlier it would of need a 5 star review
3.67
Good

Fiyo.co.uk replies: 04/06/2018
Thank you for your review. We apologise, as we have over 10 million products a stock discrepency does unfortunately happen from time to time. However we will try our best to ensure this does not happen again. Regards Christel

Date of publication
02/06/2018
Date of order
25/05/2018
02/06/2018
Fast & efficiently delivered & received.
5.00
Excellent

Fiyo.co.uk replies: 04/06/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, and our delivery time. We are happy we could help. Regards Christel

Date of publication
02/06/2018
Date of order
30/05/2018
02/06/2018
Great company would buy from them again
5.00
Excellent

Fiyo.co.uk replies: 04/06/2018
Thank you for your review. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
01/06/2018
Date of order
25/05/2018
01/06/2018
Productions exactly what I needed. Parcel delivered at the right time. No contact to Service
4.67
Excellent

Fiyo.co.uk replies: 04/06/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
01/06/2018
Date of order
25/05/2018
01/06/2018
Ordering and delivery was good.The screwdrivers included were not the right ones to loosen the screws needed to replace the new part..A flat screw driver is what is required to do the job.

Ordered before 7.30pm but still took almost 3 days before goods dispatched.
3.67
Good

Fiyo.co.uk replies: 04/06/2018
Thank you for your review. We apologise, as we have over 10 million products a stock discrepency does unfortunately happen from time to time. However we will try our best to ensure this does not happen again. Regards Christel

Date of publication
30/05/2018
Date of order
23/05/2018
30/05/2018
Fast delivery. Thanks
5.00
Excellent

Fiyo.co.uk replies: 31/05/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
30/05/2018
Date of order
23/05/2018
30/05/2018
all good until royal mail parcels turned up completely out of the blue
4.33
Good

Fiyo.co.uk replies: 31/05/2018
Thank you lfor your review. We are unsure what you are referring to as we use Parcel Force not Royal Mail. Regards Christel

Date of publication
30/05/2018
Date of order
23/05/2018
30/05/2018
Fast and efficient delivery.
5.00
Excellent

Fiyo.co.uk replies: 31/05/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Fiyo.co.uk customer reviews

Fiyo.co.uk

Contact
Ekkersrijt 1010
5692 AB Son
Netherlands
info@fiyo.de
Fiyo.co.uk
Owner
Onderdelenwinkel Europa B.V.
Ekkersrijt 1010
5692 AB Son
Netherlands
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Fiyo.co.uk in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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