Certificate for Fiyo.co.uk

No. X60B9056ABEF728AAF219F04117041757
 

Approved on
02/02/2018
Valid until
01/02/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Fiyo.co.uk



Excellent

4.65/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 207 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 213 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
18/04/2018
21/04/2018
Excellent service
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
Quick delivery time part was exactly what was needed fitted perfectly
5.00
Excellent

Date of publication
20/04/2018
Date of order
03/04/2018
20/04/2018
excellent service excellent goods really happy
5.00
Excellent

Date of publication
19/04/2018
Date of order
12/04/2018
19/04/2018
Took longer than I expected to arrive, but it was great to be able to get the part I needed which I could not find elsewhere.
4.67
Excellent

Fiyo.co.uk replies: 20/04/2018
Thank you for your review. We are sorry to hear you had a delay in your delivery, we will look into this for you. We are happy to hear that you are satisfied with our service and products. We are happy we could help. Regards Christel

Date of publication
19/04/2018
Date of order
25/03/2018
19/04/2018
Unfortunately goods were out of stock & no firm delivery date could be given so I cancelled the order
4.00
Good

Fiyo.co.uk replies: 20/04/2018
Thank you for your review. We apologise, as we have over 10 million products a stock discrepency does unfortunately happen from time to time. However we will try our best to ensure this does not happen again. Regards Christel

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
easy to use web site and goods received promptly
5.00
Excellent

Fiyo.co.uk replies: 20/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
19/04/2018
Date of order
30/03/2018
19/04/2018
Bosch equipment up to its high standard
2.67
Fair

Fiyo.co.uk replies: 19/04/2018
We are very pleased to hear that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Order processed very quickly and delivered on time. Very impressed
5.00
Excellent

Fiyo.co.uk replies: 19/04/2018
We are very pleased to hear that you have recieved your order quickly. We are happy we could help. Regards Christel

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
All good, would use them again
4.33
Good

Fiyo.co.uk replies: 19/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
Good and fast service thank you.
5.00
Excellent

Fiyo.co.uk replies: 19/04/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
17/04/2018
Date of order
10/04/2018
17/04/2018
Took 2 or 3 days but came from Europe. Parts were a lot cheaper than Neff and fitted perfectly so very happy.
4.67
Excellent

Fiyo.co.uk replies: 18/04/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
17/04/2018
Date of order
09/04/2018
17/04/2018
Excellent service and Excellent product
5.00
Excellent

Fiyo.co.uk replies: 18/04/2018
Thank you for your review. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
16/04/2018
Date of order
24/03/2018
16/04/2018
Very good service
5.00
Excellent

Fiyo.co.uk replies: 17/04/2018
Thank you for your review. We are very happy to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Couldn’t believe the speed with which the item came. Excellent service, thank you
5.00
Excellent

Fiyo.co.uk replies: 16/04/2018
Thank you for your review. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
15/04/2018
Date of order
07/04/2018
15/04/2018
Very efficient service.
5.00
Excellent

Fiyo.co.uk replies: 16/04/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
14/04/2018
Date of order
07/04/2018
14/04/2018
Great
4.33
Good

Fiyo.co.uk replies: 16/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
13/04/2018
Date of order
30/03/2018
13/04/2018
Quick and easy to find what I wanted will use again.
4.67
Excellent

Fiyo.co.uk replies: 16/04/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
13/04/2018
Date of order
21/03/2018
13/04/2018
I had an issue with them supplying the wrong part for my machine but this was resolved helpfully and efficiently. You can e-mail a real person for advice and help.
4.67
Excellent

Fiyo.co.uk replies: 16/04/2018
Thank you for your review. We are sorry to hear you had an issue with the initial delivery, however we are happy to hear you where happy with the resolution. Regards Christel

Date of publication
13/04/2018
Date of order
23/03/2018
13/04/2018
Customer service excellent very helpful and easy to deal with.
Unfortunately I had to cancel the order as it was out of stock and I did not have time to wait due to travel, would shop again.
5.00
Excellent

Fiyo.co.uk replies: 16/04/2018
Thank you for your review. We are very happy to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
12/04/2018
Date of order
12/04/2018
12/04/2018
Received goods and everything perfect. Thank you.
5.00
Excellent

Fiyo.co.uk replies: 13/04/2018
Thank you for your review. We are very happy to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
12/04/2018
Date of order
05/04/2018
12/04/2018
Wasn’t informed of delivery delay
3.67
Good

Fiyo.co.uk replies: 13/04/2018
Thank you for your review. Having looked at your order, We can see that no delay has occured. The product was delivered within 3-8 business days which is what it states on the website. Sorry for the inconveniences caused. Regards Christel

Date of publication
12/04/2018
Date of order
05/04/2018
12/04/2018
Excellent goods delivered promptly no problem well done
5.00
Excellent

Fiyo.co.uk replies: 13/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
11/04/2018
Date of order
04/04/2018
11/04/2018
Quick delivery and no problems.
5.00
Excellent

Fiyo.co.uk replies: 12/04/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
11/04/2018
Date of order
04/04/2018
11/04/2018
Efficient service by phone and for the delivery.
5.00
Excellent

Fiyo.co.uk replies: 12/04/2018
Thank you for your review. We are very happy to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
11/04/2018
Date of order
03/04/2018
11/04/2018
Product sold cheaper than Amazon. Money saved Delivery excellent as it can be tracked. Thank you fiyo
5.00
Excellent

Fiyo.co.uk replies: 12/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products, cost and delivery time. We are happy we could help. Regards Christel

Date of publication
10/04/2018
Date of order
10/04/2018
10/04/2018
First rate service
5.00
Excellent

Fiyo.co.uk replies: 11/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, products and delivery time. We are happy we could help. Regards Christel

Date of publication
10/04/2018
Date of order
25/03/2018
10/04/2018
I received a refund without question. This was excellent service. Ushall be using this conoany again and recommend it to my friends.
5.00
Excellent

Fiyo.co.uk replies: 11/04/2018
Thank you for your review. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
10/04/2018
Date of order
23/03/2018
10/04/2018
Good service, good value. I
4.67
Excellent

Fiyo.co.uk replies: 11/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service and products. We are happy we could help. Regards Christel

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Item arrived in good time very well packed. Item was exactly what was ordered and did the job. Cannot really give customer service’ a good score as I did not have much contact. Parcel tracker was good as I could see where my parcel was. Very good service. Well done all involved.
4.33
Good

Fiyo.co.uk replies: 11/04/2018
Thank you for your review. We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
Did not have it in stock and delay from supplier so I cancelled the order I am afraid.
1.00
Very Poor

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We apologise, as we have over 10 million products a stock discrepency does unfortunately happen from time to time. However we will try our best to ensure this does not happen again. Regards Christel

Date of publication
09/04/2018
Date of order
01/04/2018
09/04/2018
Highly recommend this company, I ordered the wrong size but Customer Service resolved the problem quickly and efficiently. Excellent service.
5.00
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are happy to hear that you are completely satisfied with everything. We are happy we could help. Regards Christel

Date of publication
09/04/2018
Date of order
30/03/2018
09/04/2018
Product and service great
5.00
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are very pleased to hear that you are pleased with our product and our service. We are happy we could help. Regards Christel

Date of publication
06/04/2018
Date of order
30/03/2018
06/04/2018
Might have been a 5 without Easter between
4.00
Good

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service and products . We appologise for the delayed delivery time due to the Easter holidays. We are happy we could help. Regards Christel

Date of publication
06/04/2018
Date of order
30/03/2018
06/04/2018
Perfect transaction
5.00
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are happy to hear that everything went smoothly and quickly. We are happy we could help. Regards Christel

Date of publication
06/04/2018
Date of order
30/03/2018
06/04/2018
Quick delivery, items seems good quality.
5.00
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
05/04/2018
Date of order
12/03/2018
05/04/2018
Very efficient delivery of much-needed part to repair my dishwasher. Extremely helpful and responsive customer services team. Recommended
5.00
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are very pleased to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
05/04/2018
Date of order
05/04/2018
05/04/2018
Excellent service, I cannot recommend this company enough
5.00
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are very pleased to hear that you are pleased with our service. We are happy we could help. Regards Christel

Date of publication
05/04/2018
Date of order
26/03/2018
05/04/2018
ADVISED OF CHEAPER ALTERNATIVE TO MY MIELE PART FOR MY VACUUM NOT JUST THE MORE EXPENSIVE ORIGINAL. ARRIVED QUICKER THAN EXPECTED AND IS CORRECT FOR THE JOB.
5.00
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are very pleased to hear that you have recieved your order quickly and that you are pleased with the product. We are happy we could help. Regards Christel

Date of publication
05/04/2018
Date of order
27/03/2018
05/04/2018
The right part arrived quickly. The postage was a bit expensive for a small envelope.
4.67
Excellent

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We try to ensure all our product arrive with no damage as we are based in the netherlands. We are happy to hear the part has arrived quickly.

Date of publication
05/04/2018
Date of order
26/03/2018
05/04/2018
Great service, price & quality of product
4.00
Good

Fiyo.co.uk replies: 10/04/2018
Thank you for your review. We are happy to hear that you are satisfied with our service, quality of products and the price. We are happy we could help. Regards Christel

Fiyo.co.uk customer reviews

Fiyo.co.uk

Fiyo.co.uk was certified by Trusted Shops on 02/02/2018.

Contact
Ekkersrijt 1010
5692 AB Son
Netherlands
info@fiyo.de
Fiyo.co.uk
Owner
Onderdelenwinkel Europa B.V.
Ekkersrijt 1010
5692 AB Son
Netherlands
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Fiyo.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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