JP-UK.CO.UK
Reviews:

2,310 total reviews   

4.80

Excellent

2,310 reviews since Jan 29, 2013

5
92 %
4
3 %
3
< 1 %
2
2 %
1
3 %
Trustmark
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Certified since: Aug 1, 2013
jp-uk.co.uk fulfils all Trusted Shops quality criteria, including
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Clear ordering process

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Review summary

Customers consistently highlight the fast and prompt delivery, with many noting next-day or very quick arrivals. The majority also praise the excellent, helpful, and knowledgeable customer service. Competitive and fair pricing is frequently mentioned, with customers often finding better value compared to other suppliers. The website is regularly described as easy to navigate, making the online ordering process straightforward. Most customers are satisfied with communication and appreciate being kept informed. Product quality is widely regarded as excellent, genuine, and well-packaged. Some customers report unresolved issues or lack of response from customer service. A few mention weak or delayed communications regarding delivery. Minor issues with packaging or product fit have been noted. Additionally, a minority of reviews highlight delivery failures, order errors, or unaddressed problems that negatively impacted their experience.

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ReviewsJP-UK.CO.UK

(4)
(2)
(0)
(4)
(118)
Community member 
3 Reviews
 Verified

Perfect

Very quick delivery will order again

Reply from JP-UK.CO.UK

Thank you for taking the time to review the service you received. Glad you found the experience a positive one.
Community member 
1 Reviews
 Verified
Great price and fast delivery with good customer service.

Reply from JP-UK.CO.UK

Thank you for taking the time to review the service you received. Glad you found the experience a positive one.
Community member 
1 Reviews
 Verified
Super fast service just a few clicks and ordered couldnt have been more simple.

Reply from JP-UK.CO.UK

Thank you for taking the time out of your day to review the service you received. Glad you found the experience a positive one in everyway
Community member 
1 Reviews
 Verified
Good price and arrived promptly
Community member 
1 Reviews
 Verified

Sony VPL-FH60 Projector Replacement Lamp

Excellent customer service over the phone and clarity of information provided. Ease of online ordering process. Excellent price compared to other suppliers. Fast delivery time, ordered on Thursday morning, received in Northern Ireland on Saturday morning.
Community member 
1 Reviews
 Verified

Excellent service, impossible to fault.

Excellent service that cannot be faulted in any aspect (knowledge, price, advice, prompt delivery etc)

Reply from JP-UK.CO.UK

Thank you for taking the time out of your day to review the service you received. Glad you found the experience a positive one in everyway.
Community member 
1 Reviews
 Verified

Customer Service excellent, packing not ideal

Customer Service was excellent, helping with an issue where legacy reward points were not spendable, got that sorted via a custom quote. The delivery was fast via UPS, but there was slight damage to the bulb housing. Luckily, I am intending to swap out the OEM bulb into a used OEM housing. I think the Diamond Lamps box is a bit too small to provide protection from rough handling. The outer box was slightly squashed and the inner box shows dents from the inside where parts of the lamp housing have tried to push through. This could be mitigated by better padding in the outer box. There was just space filling paper mesh in one side of the box.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Fast efficient service.
Community member 
3 Reviews
 Verified

So very very quick next day delivery wrapped properly will use you again

So very very quick

Reply from JP-UK.CO.UK

Thank you for taking the time to review the service you received. Glad you found the experience a positive one.
Community member 
1 Reviews
 Verified
flawless experience, the team is very responsive and managed efficiently a delivery related issue with DHL that was beyond their responsibility.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
fast delivery

Reply from JP-UK.CO.UK

Thank you for taking the time to review the service you received. Glad you found the experience a positive one.
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified

Optomo Projector replacement bulbs

Very competitive on price - straightforward purchasing and delivery process. Came within a day. What more can you ask for.
Community member 
1 Reviews
 Verified
Great service!

Reply from JP-UK.CO.UK

Thank you for taking the time to review the service you received, We are happy that this was a positive experience for you.
Community member 
2 Reviews
 Verified

Reply from JP-UK.CO.UK

Thank you for taking the time to review the service you received and for your kind words received on email earlier today.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified

Reply from JP-UK.CO.UK

Thank you for taking the time to review the service you received.

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Contact

  • +441614741200
  • www.jp-uk.co.uk
  • info@jp-uk.co.uk
  • Stockport, Cheshire, GBR
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About

JP-UK: Leading Suppliers of Commercial AV & Digital Display Solutions