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30 Oct 2023
Verified review
Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site.
Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately.
I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working.
My install is only possible on a Tuesday. Fingers crossed for the tomorrow install.
The item is a projector lamp for an old Hitachi projector in a church.
The parcel is intact and the lamp looks intact so all should be well.
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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Reviews for jp-uk.co.uk
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11 Sept 2024
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Very professional service from ordering to delivery. Excellent.
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17 Aug 2024
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Prompt and efficient service. Friendly and helpful staff.
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5 Sept 2024
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Great advice, great product, great prices
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8 Sept 2024
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next day by parcel force - well done
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11 Sept 2024
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Great service and prompt delivery.
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6 Sept 2024
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Every thing good , very helpful
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3 Sept 2024
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friendly and fast - so fast
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9 Sept 2024
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9 Sept 2024
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31 Aug 2024
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29 Aug 2024
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26 Aug 2024
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14 Aug 2024
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8 Aug 2024
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Ordering was easy. I needed help with something so called them to clarify - call was answered swiftly by a polite member of staff who was knowledgeable and clear with their instructions. Thank you.
Very easy ordering process, very professional sales department, kept in the loop during the ordering process, extremely competitive prices along with education discount. Will use again. :-)
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31 Jul 2024
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Excellent service from start to finish. Knowledgeable staff helped me choose the perfect projector, and swift delivery ensured I enjoyed it promptly. Highly recommend!
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17 Jul 2024
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Outstanding service, as usual. Fab customer service and super fast delivery. Thank you. I highly recommend this company, great prices and no messing about.
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18 Jul 2024
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JP-UK always respond to every query quickly and are very pro-active in ensuring that my requirements are fulfilled. Lovely people to do business with.
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9 Aug 2024
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Replacement Epson projector lamp
Offered exactly what I needed at a fair price. Despatched and delivered quickly. Clear installation instructions. Job done.
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3 Aug 2024
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Fantastic Company
Incredibly knowledgeable. Polite. Able to help us out with equipment at short notice on several occasions.