yescapa.co.uk

Reviews:

Our trip to Europe ( Italy, Austria and Germany was amazing! We saw beautiful sights and tasted amazing food, we went places that we wouldn’t have done if we didn’t rent a motorhome, we were able to change plans easily and never had a hard time finding overnight parking( most nights were free!! Such a bonus. The owner was so helpful and ready to answer all my questions! Would do it again!!

Ease of use on the website as well as document checks. Communication when I had an issue, they assured me of their support throughout the hire process.

Looked on Goboony, booked at Indie campers at Catania Sicily and found out that Yescapa was in the middle. During check in at Indie found out that proces did not match but indie and Yescapa redirected too each other. In the end a day before start of the trip it apperead that indie did not had their money and they solved the issue. Yescapa dit nothing, only answered me in french on an english mail that they were sory.

Our experience with Yescapa was extremely poor. The pickup location for the camper was incorrect, which caused us to lose both time and money, as we had to take an Uber to the actual location, which we essentially had to figure out ourselves. When we arrived at the Roadsurfer office, they initially refused to rent us the camper because they claimed that my driving licence had not been issued by a country accepted by the company. However, when I made the reservation through Yescapa, I provided all the required information and uploaded photos of my licence. This caused us further delays and additional expenses, as I had to pay for an international driving licence validation. Communication was also very poor. We were basically unable to get in touch with anyone to ask our questions or receive assistance regarding the issues we encountered.

Yescapa this is a great service that provides services that no other sites can provide. the only thing missing is the ability to sort search results, for example by price

We had a breakdown while renting a campervan. Yescapa was incredibly helpful. They were very friendly and helpful. They asked about our travel plans and took them into account when placing us in a hotel for one night. We got a fantastic hotel in the heart of Palermo and were able to explore the city the next day while the campervan was being repaired. They also arranged a taxi from the garage to the hotel. Everything was paid for and arranged by Yescapa. Employee Mirella even contacted us outside of work hours. Fantastic. Wonderful.

I had a breakdown in Spain, having rented from Portugal, and the service I received was speedy and professional - was very impressed. They were always very responsive.

Works great but comes with a lot of additional charges and fines. Would have been nice if that was a little bit clearer from the start. With small issues you can pay a lot in fines and there is no way to completely waiver the own risk. For the rest great experience

I rented a camper through Yescapa, and while the van itself was quirky but acceptable (20 years old, taped-up bodywork, missing wipers and a brake light or two), the real issue isn’t the vehicle — it’s the way Yescapa handles deposits. I was required to hand over a €700 cash deposit directly to the owner. He assured me I’d get a repair quote for some very light surface damage I caused. Weeks later, I’ve heard nothing. No quote, no refund, no communication. Because it was cash and outside of Yescapa’s system, I can’t even make a claim on the extra insurance I purchased. Essentially, I’m €700 down with no transparency or recourse. This is exactly why Yescapa should not encourage cash deposits. It leaves renters completely exposed to owners who can simply pocket the money and disappear. A secure, traceable system for deposits should be mandatory. The rental platform is responsible for protecting both sides, but right now it feels like Yescapa’s model tilts heavily in favour of the owner — and at the renter’s expense. Until they change how deposits are handled, I’d strongly caution anyone considering booking through them.

We found horrible that nothing was taken into account by the warranty, to pay that expensive for such a poor service. We would never use this website again.

betere feedback geven en 24/7 beschikbaar zijn online telefonisch als digitaal. dat laat zeer te wensen over ,oftwel erg slecht .

I rent an RV in Portugal, after less than 2 hours it broke down. Didn’t got any communication form Yescapa didn’t got and alternative vehicle or solution and not response for 18 hours. They don Have any support or solution for issues with car you’re renting