logitravel.co.uk
Reviews:

44 reviews in the last 12 months44 total reviews  

4.93
Excellent

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Top positive review

30 Nov 2023
 Verified review
Numerous calls to/from Ryan he was always polite, helpful and efficient I must be one of your most undecided customers despite this Ryan came up with a number of alternatives he clearly showed a great deal of patience full credit to yourselves having such a valuable member of staff . Whist I didn’t book anything this time I will be getting back in touch in due course I would have no hesitation in recommending Ryan nor LogiTravel Thank you for your assistance

Top negative review

13 Jun 2023
 Verified review
There is a glitch on your website where it wouldn't allow me to add the hand luggage coming back so I've had to book with one hand luggage down on the way back I am hoping that you will be able to rectify this asap
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Reviews for logitravel.co.uk

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21 Mar 2024
 Verified review
Excellent Service. I got through quickly to Ryan King each time I called. He was pleasant, friendly and helpful with a good, clear voice and responded to my questions appropriately. He also had a good sense of humour. Very good client relations. Thank you. Ryan
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Answer by logitravel.co.uk
21 Mar 2024
Good afternoon Jenny, The friendliness and professionalism of our agents during their advice are essential for our clients to be able to set up a trip that meets each and every one of their expectations. We are sure Ryan will be delighted to know that his work is so appreciated and valued. We are sure Ryan will be delighted to know that his work is so appreciated and valued, thank you for your kind words! Best regards, Logitravel Team
22 Mar 2024
 Verified review

Cruise booking - Very satisfied

Ryan was super helpful when it came to booking a cruise, we actually booked two cruises with him! So helpful and friendly and managed to get the best deals for us, would definitely book with him again.
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Answer by logitravel.co.uk
13 days ago
Good afternoon Tala, The friendliness and professionalism of our agents during their advice are essential for our clients to be able to set up a trip that meets each and every one of their expectations. We are sure Ryan will be delighted to know that his work is so appreciated and valued. We are sure Ryan will be delighted to know that his work is so appreciated and valued, thank you for your kind words! Best regards, Logitravel Team
11 days ago
 Verified review
I have found the website very easy to use and also very informative, from booking to payments. Can't wait to get on our cruise now.
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Answer by logitravel.co.uk
6 days ago
Good morning Linda, Thank you very much for trusting us. We are very pleased to hear that you found our website quick and easy to use. If you have any questions, please do not hesitate to contact us, we will be happy to help you! Best regards, Logitravel Team
21 Mar 2024
 Verified review
High professionalism , great support, guidance and wonderful cooperation! Many thanks Ryan John King!
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Answer by logitravel.co.uk
13 days ago
Good afternoon Eva, We are indeed very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with Ryan, and would love to hear how much his work is appreciated, thank you very much for your words! Best regards, Logitravel Team
4 days ago
 Verified review
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12 days ago
 Verified review
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25 Mar 2024
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25 Mar 2024
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21 Mar 2024
 Verified review
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21 Feb 2024
 Verified review
I first spoke with Ryan King a few weeks ago when he sent me information about a cruise I was interested in. At no point did he ever make me feel pressured into booking and fully understood why I was hesitant. He has bee in touch a few times, again with no pressure and today he has been such a great help in finally arranging a booking . He is very patient and extremely helpful and I wouldn't hesitate to recommend him as if he can put up with me he's a star.
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Answer by logitravel.co.uk
22 Feb 2024
Good afternoon Liz, The friendliness and professionalism of our agents during their advice are essential for our clients to be able to set up a trip that meets each and every one of their expectations. We are sure Ryan will be delighted to know that his work is so appreciated and valued. We are sure Ryan will be delighted to know that his work is so appreciated and valued, thank you for your kind words! Best regards, Logitravel Team
4 Mar 2024
 Verified review

Wonderful customer service

Even as an International client, booking a cruise is always so simple via your wonderful agent Iris Madigo. She is just amazing and one the main reasons we book through Logitravel and not directly from cruise company! The Logitravel portal is not the simplest or easiest one to use but everything works ok and payments & other important stuff are easy to make.
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Answer by logitravel.co.uk
4 Mar 2024
Good afternoon Erja, The friendliness and professionalism of our agents during their advice are essential for our clients to be able to set up a trip that meets each and every one of their expectations. We are sure Iris will be delighted to know that his work is so appreciated and valued. We will certainly take note of your comment to try to improve our website in the future, thank you for your kind words! Best regards, Logitravel Team
15 Feb 2024
 Verified review

.

I have had nothing but excellent service from the staff of LOGItravel.nothing seems to be too much trouble.I have had some problems which have been sorted straight away.I mainly had dealings with RYAN KING who could not be more helpful and caring,10 out of 10. I will definately use this company again. Eddie Palmer
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Answer by logitravel.co.uk
16 Feb 2024
Good morning Edgar, We are indeed very proud of all the agents who are part of the Logitravel team. We are excited to hear how satisfied you are with Ryan, and he would love to know how much his work is appreciated. Thank you very much for your words! Best regards, Team Logitravel
10 Mar 2024
 Verified review

Cruise Selections

Website offers a better choice than most others
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Answer by logitravel.co.uk
11 Mar 2024
Good afternoon John, Thank you for your feedback! We are happy to know that our website has met your expectations as we work every day to improve it and adapt it to the needs of all our customers. Best regards, Logitravel Team
21 Feb 2024
 Verified review
Ryan was very helpful and efficient.
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Answer by logitravel.co.uk
21 Feb 2024
Good morning Helen, The friendliness and professionalism of our agents during their advice are essential for our clients to be able to configure a trip that meets each and every one of their expectations. We are sure Ryan will be delighted to know that his work is so appreciated and valued, thank you for your kind words! Best regards, Logitravel Team
1 Mar 2024
 Verified review

clear and easy booking.

clear and easy
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Answer by logitravel.co.uk
4 Mar 2024
Good afternoon Peter, Thank you very much for trusting us. We are very pleased to hear that you found our website quick and easy to use. If you have any questions, please do not hesitate to contact us, we will be happy to help you! Best regards, Logitravel Team
29 Feb 2024
 Verified review
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7 Feb 2024
 Verified review

My first experience with logitravel

My first experience booking with logitravel and I wish I'd known about this sooner. I had the fortune of dealing with Mr Ryan John king who was absolutely phenomenal and very helpful. Made our booking experience very easy. I'm definitely sticking with logitravel for my future travels.
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Answer by logitravel.co.uk
8 Feb 2024
Good afternoon Julian, Thank you for your review! We will certainly pass on your kind words to the whole team, and especially to Ryan, we wish you a great trip! Best regards, Logitravel Team
14 Feb 2024
 Verified review
Ryan is a real gem 💎 Nothing is too much trouble for him. He is totally engaging. Ryan's knowledge is limitless & gives me total confidence & trust in him. I wish all companies had customer service like this buy sadly that's not the case.!!
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Answer by logitravel.co.uk
15 Feb 2024
Good morning Krys, The kindness and professionalism of our agents during their advice are fundamental for our clients to be able to configure a trip that meets each and every one of their expectations. We are sure that Ryan will be delighted to know that your work is so appreciated and valued. Thank you for your kind words! Best regards, Logitravel Team
24 Jan 2024
 Verified review

Breath of Fresh Air

Ryan was superb, spend over an hour on the phone with me to perfect the package I wanted, despite me chucking in curve balls, really attentive to detail, very patient and extremely pleasant to deal with - a breath of fresh air!
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Answer by logitravel.co.uk
6 Feb 2024
Good morning Parm, We are indeed very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with Ryan, and would love to hear how much his work is appreciated, thank you very much for your words! Best regards, Logitravel Team
24 Jan 2024
 Verified review

Breath of Fresh Air

Ryan was superb, spend over an hour on the phone with me to perfect the package I wanted, despite me chucking in curve balls, really attentive to detail, very patient and extremely pleasant to deal with - a breath of fresh air!
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