Certified since: Jul 30, 2020
The Trustmark indicates trustworthy online retailers.
- Verified identity
- Encrypted data transfer
- Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to £2,500. Find out
Review summary
Customers consistently praise the proactive, responsive, and helpful customer service, often mentioning staff by name and appreciating efficient handling of queries, returns, and custom requests. The jewellery is described as exceptional in quality—beautiful, well-crafted, and true to description. Customers value the frequent updates and clear communication throughout the order and delivery process, which help them feel informed and reassured. Many note the prompt or early delivery, with items arriving securely packaged and attractively presented in gift boxes with certificates. The ability to personalize jewellery with a wide range of bespoke and made-to-order options is highly appreciated, as is the competitive pricing and value for money compared to high street stores. The website receives positive feedback for being user-friendly, informative, and featuring useful tools like virtual try-on and clear product information. A few customers did experience minor delivery delays.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsabelini.com
(3)
(3)
(8)
(24)
(826)
Verified
10/10 experience and service
I found this company online and they have an amazing range products. Very easy to customise the product to your preferences.
I even visited the store before placing my order to speak to a member of the team and to clarify some questions. I was met with respect and validation to my queries, the staff even followed up with me via email after my visit. I placed my new order with ease and it arrived within a few weeks. The quality and presentation the product arrived in was 10 out of 10.
I could not fault my experience with Abelini and I will definitely be using their services again.
Verified
Fit for a princess 💍
After ordering, Abelini kept me regularly updated me on the progress of my order. I must admit I was a little sceptical about ordering online wandering whether Abelini was a reputable company, even after looking on Trust pilot reviews. And after getting to the final 'add to your basket' stage multiple times & then backing out, I finally took the plunge. I'm so glad I did. My 1ct princess cut ring arrived beautifully packaged with certificates. What can I say, when I opened it, it's sheer beauty took my breath away! I have replaced my damaged engagement ring, & I definitely do not regret it. It's perfect.
Verified
Having never ordered an expensive piece of jewellery online before without seeing it, was quite nervous. Did a lot of research and all reviews were great, so felt reassured and decided to order.
Ordered 18k gold sapphire and diamond eternity ring, am thrilled with it. I love it. I wanted it to wear with my others and I am so pleased. Extremely easy to order. Didn't need to chase or contact the store. Arrived when I was told it would.
Verified
So happy with ring 💍!
Fast service and delivery. Kept in loop regarding delivery times and days. Most importantly the ring is gorgeous. You can really tell the quality…it’s quite heavy! Fits perfectly, comfy and sparkly! Thank you 🙏🏽 I have attached picture with ring on its own and then with my two other wedding rings xx
Verified
A fantastic experience
I had a fantastic experience with Abelini buying my engagement ring.
I found the quality, price and customer service all excellent, the ring was packaged well and delivery was good with regular info sent via text/email.
Have since made another purchase which i'm looking forward to receiving shortly
.
Verified
A very positive experience!
After a few months off, what will be 20 years of marriage to get the engagement ring that I have wanted for so long is amazing. The whole process has been so satisfying and not a single problem. Very impressive service from the online right through to the end result with the impressive packaging has made it feel like a very special experience.
Verified
An incredible experience. I particularly liked the level of communication throughout the whole process. I was emailed, messaged and had a WhatsApp message to keep me updated with my order. I ordered both my engagement and wedding ring from here and was very impressed with the quality.
My wedding ring was a little too small, I contacted Abelini straight away and they offered me free re-sizing. When I sent it back they realised the style of ring I had ordered couldn’t be re-sized and proceeded to offer me a new ring.
I would highly recommend this jewellers. Exceptional prices and even better quality.
Verified
Beautiful eternity ring
I had been looking for a gold eternity ring for quite a while. Anything that was within my price range was small and not particularly striking looking. I saw excellent reviews on Trust Pilot and had a look at the website. Saw a ring I liked the look of and ordered the mock up version of it. Was very impressed with this version, so ordered the gold & diamond version of it. It arrived quickly, packaged beautifully with secure delivery. I couldn’t be happier with it, it’s perfect in every way. It looks far more expensive than it actually was, and it’s made beautifully. Excellent value for money and would not hesitate in buying another diamond ring from Abelini.
Verified
Happy wife
Easy to use website but so many options once you have decided everything happening quickly all done within the timeline quoted.
Great communication each stage of production, Postage and tracking number, wife very impressed with her Christmas gift ,great quality product 👌
Verified
Perfecto
After ordering the free ring sizer I committed to buying a new solitaire ring for my wife who had recently lost her original engagement ring. It fits perfectly and is even more beautiful than we could’ve imagined.
The website with model hand and so many options to try out is genius. I was informed throughout the process and the ring arrived 2 days before promised. I can’t think of a way to improve their service or product!!! Just superb
Verified
Super sparkly
I treated myself to this ring for years of hard work. It’s exactly as described and abelini have been great throughout. They were transparent in their communication and fast in their delivery. They couldn’t source the stone I selected but immediately found a like for like replacement in terms of quality. The replacement was slightly bigger than my selection and they offered to cover any additional costs. Thank you so much for my new shiny addition.
Verified
I had a customised lab grown diamond made into a tear drop design set in 9ct gold. I was able to select exactly what I wanted. I was kept informed of the progress of my order and was so pleased when I received it as it was truly beautiful and better than I had imagined. It also came with a genealogy report and valuation certificate. I would definitely order from Abelini again and can highly recommend them.
Verified
Great jewellers!
Great prices, fantastic quality and quick delivery. I was hesitant spending so much money online buying diamonds but the choice on the website is fantastic and comes with certification and insured postage.
Highly recommend Abelini and will not hesitate to purchase future jewellery from here.
Thank you for a great shopping experience.
Verified
Fantastic company to deal with, they kept me well informed throughout. Delivery was great and I received my ring before the estimated delivery date stated on purchase. The ring........wow!! It is stunning, extremely well made and I absolutely love it. It was a 30th wedding anniversary gift from my husband. I would definitely buy from this company again and would not hesitate to recommend them. Thank you Abelini x
Verified
The ring was absolutely lovely and exactly as described. I was a little worried it might look like a ‘poor man’s version’ compared to the pictures, but it really didn’t – it’s beautiful.
No pictures yet, as the proposal wasn’t staged like on Instagram and my now fiancée was genuinely unaware (she insists on getting her nails done before any photos are shared, 😂).”
Verified
Great lead time and well packaged. Please read this carefully- I made the mistake of ordering with Abelini then cancelling in favour of buying local. That was the mistake. I ended up returning my local purchase and reordering with Abelini and the service has been great! I really enjoyed the option of choosing my own quality and clarity as well.
Abelini will be my first choice for my next purchase.
Verified
I liked the site and that you could choose different criteria. I liked that you kept us in the loop with how my necklace was proceeding. The delivery and wrapping were beautiful. MY diamond was better than the screen version. Altogether very satisfied.
Verified
Beautiful channel set princess cut diamond wedding ring
I was a bit nervous to order such an important piece of jewellery online without seeing it in person, but my 3mm 18ct yellow gold channel set princess cut diamond wedding ring is everything I could have hoped for. I will not be having an engagement ring, my partner and I have been together for 26 years, so wanted the wedding ring to have a bit of sparkle. Very happy customer indeed.
Verified
I have so far only received the sample of the actual ring that I have ordered. However I have made many changes and been in constant contact with the sales team there and I have to say the have been absolutely exceptional to deal with. Highly recommend
Verified
Great service - lovely ring!
From ordering to delivery everything was great. The only one thing I would like is an actual measurement and exact visualisation of what each carat looks like. I used the virtual try on and the ring appeared much larger on the camera app. I chose a Ruby ring (my birthstone) to celebrate my divorce :-)
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
abelini.com
Visit websiteAbout
abelini.com
This company has linked Trusted Shops profiles.