Highly recommended, the product I bought is exactly as described on the website, the customer service is excellent. Neil the manager was very professional caring and helpful, he contacted me to let me know that my item will be dispatched on the right time but might be late one or two days while it is out for delivery but after explaining that the date I need it for was important he made his best to have my item ready before time and and I was so amazed when he decided to deliver it him self just so that it doesn’t get delayed by Royal Mail, and this shows how much they care about their customer’s satisfaction and experience, which gave me the comfort and the peace of mind I needed as I am buying such valuable jewellery. so special thank you for Neil. I will definitely buy again from this company in the future. Very happy with the product and the posh packaging. So if you are looking for peace of mind and want to get what you exactly see on the website the Abelini is the right company, they also very responsive to the emails and calls and will do there best to make your experience as amazing as it could ever be , can’t wait to see the reaction of my wife when she receives the diamonds earrings.
Expensive product ordered for special birthday and paid for some time ago. No confirmation email, no explanation email for delay. Contacted customer service email replied that would be in touch by the end of the day. Not heard anything since! Appalling service and very disappointed.
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Reviews for abelini.com
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Verified review
9 days ago
Brilliant price compared to other shops.
Extremely happy with my ring when it arrived.
Diamonds are amazing, and set in a good weight platinum band.
The ring was a little big, but I returned it to be resized for free.
I like the fact that you return your purchase if it's not suitable for a full refund.
So impressed with the 1st ring, that I've just ordered a wedding ring to.
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Verified review
15 days ago
Stunning, high quality diamonds. I have purchased many pieces from you & have been totally amazed with the value, delivery, everything!
Amazing value, stunning pieces, quick delivery.
Nothing not to love about this amazing diamond jewellery.
Thank you ☺️
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Verified review
1 month ago
I love the necklace I ordered, except that the length of the necklace doesn’t have much option do make it shorted or a bit longer. Hopefully there will be more options when it come to it.
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1 month ago
I have purchased quite a few pairs of earings for myself and my daughter. Excellent quality, excellent value for money and brilliant customer service. Can definitely recommend Abelini
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Verified review
8 days ago
Very good website and service. I'd just say that status updates would be useful considering the purchase price.
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Verified review
1 month ago
They have been very helpful to me since I’m somewhat stupid in the jewellery area. Thanks
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Verified review
2 days ago
i have just received my purchase. It is absolutely gorgeous! Thank you so much!
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Verified review
Yesterday
Fast tracked my order because I was going abroad. Excellent service!
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Verified review
20 days ago
Really lovely product with amazing packaging do happy with my order
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Verified review
17 days ago
Quick and easy to purchase and the jewellery arrived very quickly
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Verified review
17 days ago
Fantastic customer service and wide range of products
How can I review when I haven’t even received my item? Bought on the 16th from the ‘ready to be delivered’ section. Obviously wasn’t ready to deliver. Please be careful if you need to order for a special occasion give it at least 3 weeks as apparently 10 days won’t be enough.
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Verified review
2 months ago
Highly recommended, the product I bought is exactly as described on the website, the customer service is excellent. Neil the manager was very professional caring and helpful, he contacted me to let me know that my item will be dispatched on the right time but might be late one or two days while it is out for delivery but after explaining that the date I need it for was important he made his best to have my item ready before time and and I was so amazed when he decided to deliver it him self just so that it doesn’t get delayed by Royal Mail, and this shows how much they care about their customer’s satisfaction and experience, which gave me the comfort and the peace of mind I needed as I am buying such valuable jewellery. so special thank you for Neil. I will definitely buy again from this company in the future. Very happy with the product and the posh packaging. So if you are looking for peace of mind and want to get what you exactly see on the website the Abelini is the right company, they also very responsive to the emails and calls and will do there best to make your experience as amazing as it could ever be , can’t wait to see the reaction of my wife when she receives the diamonds earrings.
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Verified review
2 months ago
Emails and contact is a bit amateur and Don't answer phone. Left me feeling a bit doubtful about purchase! But item arrived and earrings seem fine. Diamond not to clear, so maybe pay more for a better Diamond. Overall a good well priced purchase and value for your money. Cheapest that i could find.
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Verified review
2 months ago
Easy to use website to pick cut, colour and clarity and match to my budget. Choose diamond pendant for daughter 21st birthday. Communication was ok with first email but only found out about delivery when queried via online chat which was reassuring.
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Verified review
2 months ago
I liked the flexibility and options of exactly what I wanted. Lots of info, which you don’t get from many jewellers.
Please tell exactly when it will be delivered as not a cheap thing to be worried about and if it was actually coming on what day.
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