abelini.com
Reviews:

380 reviews in the last 12 months1,033 total reviews  

4.89
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 30 Jul 2020
The Trustmark indicates trustworthy online retailers.
abelini.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

18 Sept 2023
 Verified review
Good communication via whatsapp, which was appreciated. Item was dispatched promptly and on time and looked fabulous. One sour note was that for this value items a service where the courier is better contactable would be more suitable. Roayal Mail only delivers during working hourse when nobody is at home, at least in my household. As a result we had to wait two failed attempts to deliver before we could collect and resulted in the ring being with us the day after the anniversary rather than the day before.

Top negative review

9 Jan 2024
 Verified review
One of the diamonds fell out within 12 hours! Pictures are before & after. Just waiting for the prepaid postage sticker to be sent through.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for abelini.com

Filter
 Sort by  
Relevance
10 days ago
 Verified review
I have ordered a couple of wedding rings and as they have the option to order a sample 1st, I’m so glad I did as the 1st was just a little small for me, so hopefully the 2nd will be just what I’m looking for. If I had to be negative about anything, it would be that you don’t get a tracking number so you don’t know when it’s going to arrive, and as you have to sign for it, you just have to make sure you are in when it’s going to be delivered.
Report review
4 Mar 2024
 Verified review

Wonderful quality earrings and faultless service from Abelini

I was very nervous ordering such an expensive item online, and worried about the quality of the goods, also not knowing the retailer so I phoned and was impressed and reassured that I was dealing with a very professional and helpful company. I was kept informed throughout the purchase and extremely impressed by the quality of the earring studs I purchased.
Report review
3 Mar 2024
 Verified review
Thrilled with my beautiful earrings. Had to return as was a little concerned about the tightness of the fixing with one of them. Good communication with company all fixed and returned back to me within a week. They also payed the return postage.
Report review
3 days ago
 Verified review

Great experience and lovely staff!

Really responsive staff who made sure my engagement ring got to me in good time. The product is great quality. Only downside is navigation of the website can be a little confusing when searching for policies about returns and resizing.
Report review
11 days ago
 Verified review
They got the ring to me on time but there was a issue with hallmarking so offered to do this after I required the ring. Currently on with the hallmarking process now. Was offered a refund of postage and still waiting for this.
Report review
9 days ago
 Verified review
Lovely items, well priced, nice padded black presentation boxes in attractive packaging. Nic to have a valuation and purchase certificate and Delivery was, exactly as promised. Can’t fault anything.
Report review
3 Mar 2024
 Verified review

Excellent customer service

I made a couple of mistakes ordering. They sorted everything out, and made sure I had everything right, and I ended up with a beautiful ring which was exactly what I wanted. Thank you
Report review
26 Feb 2024
 Verified review
Couldnt fault service on changing my mind about order they were quick to send what i preferred.Only downside it didnt look like quite like the picture but i love it anyway.
Report review
25 Feb 2024
 Verified review
The customer service was great: they kept me informed of the status of the order frequently, it arrived in time, packaged extremely well. Full marks!
Report review
10 days ago
 Verified review

Excellent customer service

Very happy with everything. Prices compare well with other jewellers and a good range of styles. Excellent communication at all stages of purchase.
Report review
29 Feb 2024
 Verified review

Great product and service

Great product and great customer service. Constant contact, helpful and even got the ring posted ahead of schedule for the special day, thank you!
Report review
22 Feb 2024
 Verified review

New Wedding Ring

Delighted with my new ring. My husband will need to keep me away from the website. The ring is exactly as described and arrived exactly on time.
Report review
28 Feb 2024
 Verified review
User friendly website, lots of choice which can be easily tailored, good customer service, quick delivery and a beautiful product. thank you!
Report review
19 Feb 2024
 Verified review
I was absolutely delighted with the dimond necklace and the gift box it came in was even better than expected! could not recommend enough.
Report review
25 Feb 2024
 Verified review
Great quality and excellent prices. I contacted customer support before purchasing and they were very helpful answering my questions.
Report review
9 days ago
 Verified review
Great communication throughout. Lovely product. Beautifully presented. Exactly as described. Perfect in every way.
Report review
25 Feb 2024
 Verified review
No hassle at all? An looks alot better than I thought it would so I was happy = an so was other half " Great stuff
Report review
2 Mar 2024
 Verified review
Exceptional service and what a quality product.. Could not be happier.. Highly recommended.. Thank you..
Report review
25 Feb 2024
 Verified review
Nice quality product at a fair price.They are always available to speak to through the process
Report review
28 Feb 2024
 Verified review
Brilliant experience from start to finish. Arrived quickly, communication was good.
Report review