watch.co.uk
Reviews:

865 reviews in the last 12 months6,665 total reviews  

4.73
Excellent

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Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk

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29 Feb 2024
 Verified review

Great watch & excellent customer service!

019527 Ice-Watch Silicone ICE Glam Brushed Watch, 34mm. I have small wrist (14.5cm) and this is just perfect. Very happy with the watch:) This is my second Ice-Watch. It’s so light and comfortable to wear with smooth touch of silicone material. I tried to buy one from Ice-Watch official website however it somehow couldn’t be delivered to the UK so I bought it from official dealer watch.co.uk (in fact cheaper and more choices!). Everything went smoothly with speedy delivery. You get 2 yr manufacturer warranty plus one yr extended warranty from them as well. Will buy from them again.
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Answer by watch.co.uk
29 Feb 2024
Good afternoon, Thank you very much for your positive review! We are happy to hear that everything is to your satisfaction. We hope you enjoy the watch, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
5 days ago
 Verified review
The experience with Watch.co.uk was satisfactory, The only bad experience was with EVRI ,I was not at home for delivery so I put a note for the courier requesting to leave parcel IN the small Black bin ,what did he do ,He left the parcel BYE THE SIDE of the bin ,for anyone could see ,he just as well left it on the step ,This is over the years the only time I've had to complain about EVRI ,Hermes ,the problem is I'm going to purchase another watch soon ,Can I trust them? 1946.ajohn@gmail.com NP4 0NR
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Answer by watch.co.uk
4 days ago
Thank you for your positive review and feedback! We are very sorry to hear that the delivery did not go as expected. We will take this feedback to the carrier. If you have any doubts about your next order, we would like to advise you to choose the other carrier we offer! If you have any further questions, please let us know. Kind Regards, Team Watch.co.uk
10 Mar 2024
 Verified review
Very satisfied customer here. I was glad that watch.co.uk stocked the limited edition Hello Kitty 50th anniversary Casio Baby-G since nowhere else online was quoting a reasonable price. Although the product was coming from the Netherlands, it still arrived four days before the expected delivery date via EvRi so I was pleasantly surprised. Packaged well and the watch had already been set to the time & location. I would definitely encourage more people to buy from this website!
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Answer by watch.co.uk
11 Mar 2024
Thank you very much for your positive review! Great to hear that you are happy with your purchase. We hope you will enjoy it for a long time. Yours sincerely, Team Watch.co.uk
8 Mar 2024
 Verified review

Watch strap No.3 Bocca

My little Bocca watch had worn out its second strap during its lifetime. It is getting very difficult to find the right strap. Watch co, found me one, although initially out of stock and I bought it immediately. Straps matter, looks like a new watch again. Thank you for your professional service and efficiency. Many thanks.
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Answer by watch.co.uk
8 Mar 2024
Thank you for your kind review. We are happy to hear that you have found the right watch strap in our shop. We hope you will enjoy your watch in combination with this new watch strap again. Kind Regards, Team Watch.co.uk
11 days ago
 Verified review

Certina and Tissot OEM strap purchases.

I bought two OEM watch straps from Watch.co.uk that I could not find anywhere else. Shipping here to the UK from Europe is nor as easy as it was, but there was clear communication and tracking throughout that made the whole experience a pleasure.
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Answer by watch.co.uk
9 days ago
Thank you very much for your great review! :) We hope you enjoy the watch strap for a long time. Greetings, Team Watch.co.uk
5 days ago
 Verified review

Hard to find watch strap.

Bought a strap for my mother's watch that was hard to find and out of stock. I was informed promptly when it was available, and the order process and delivery was straightforward and efficient. Happy to use again.
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Answer by watch.co.uk
4 days ago
Thank you for your great review! Kind Regards, Team Watch.co.uk
11 days ago
 Verified review

Very Highly Recommended.

First time I have used Watch.co.uk, looking for a replacement watch strap for a Seiko Prospex. Very pleased with watch strap as original Seiko replacement. Very fast delivery. I Very Highly Recommend Watch.co.uk
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Answer by watch.co.uk
9 days ago
Thank you for your positive review! Nice to hear that everything is to your liking. We hope you enjoy the watchstrap, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
11 Mar 2024
 Verified review

Luminox watch strap and compass

Watch.co.uk was the ONLY company that had both the items I've been looking for and in stock, excellent service and fast delivery. Will be looking to see what else they sell
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Answer by watch.co.uk
11 Mar 2024
Good afternoon, Thank you very much for your positive review. We are happy to hear that everything is to your satisfaction. We hope you enjoy your purchase and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
10 days ago
 Verified review

My hubby loves…

The colour is great and my hubby loves the watch face ⌚️. Well worth the money. It's the first of many I will be buying from this website.
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Answer by watch.co.uk
9 days ago
Thank you for your positive review! Nice to hear that everything is to your liking. We hope you enjoy the watch, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
15 Mar 2024
 Verified review
Very good prices and delivery service delivered in less and 24 hours I live in the UK and it's better delivery service and my own country
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Answer by watch.co.uk
15 Mar 2024
Thank you for your positive review Nice to hear that you are satisfied with the service and delivery. We hope you will enjoy your purchase! Kind Regards, Team Watch.co.uk
15 Mar 2024
 Verified review
Fantastic service from watch.co.uk Ordered on Sunday 10pm,dispatched Monday pm rottterdam arrived in UK Tuesday 5pm ,many thanks 😊
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Answer by watch.co.uk
15 Mar 2024
Thank you for your positive review! Nice to hear that everything is to your liking. We hope you enjoy the watch, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
3 Mar 2024
 Verified review

Great easy service

Helped to make sure the watch strap ordered was exactly the right one for my watch, great quality very happy with the result.
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Answer by watch.co.uk
4 Mar 2024
Good afternoon, Thank you very much for your positive review! We are happy to hear that everything is to your satisfaction. We hope you enjoy your purchase, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
3 Mar 2024
 Verified review
Quick service!!! But after paying shipment charges I also paid fees to local post service that is strange and not declared.
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Answer by watch.co.uk
4 Mar 2024
Good day, Thank you for your positive review! When products are shipped to countries outside of the European Union, in some cases, there will be a VAT (Value Added Tax), other taxes, customs duties and fees levied by your destination country. The additional charges for taxes or customs clearance fees are the responsibility of the recipient. If you have any further questions, about this please let us know we are happy to assist you. Kind Regards, Team Watch.co.uk
13 days ago
 Verified review

Watch strap.

Ordered a strap for my watch and it came in good packaging in brand new condition so as expected really. No complaints.
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Answer by watch.co.uk
9 days ago
Thank you for your positive review! Nice to hear that everything is to your liking. We hope you enjoy the watch, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
5 Mar 2024
 Verified review
1st rate service top draw.express delivery well done, kept up to date with progress untill delivery .Will use again.
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Answer by watch.co.uk
6 Mar 2024
Good afternoon, Thank you for your positive review. We are happy to hear that everything is to your satisfaction. Enjoy your purchase! We look forward to seeing you back with us. Kind Regards, Team Watch.co.uk
6 days ago
 Verified review
Hassle free order great communication with the tracking of the parcel good price would buy again from Watch.co.uk
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Answer by watch.co.uk
4 days ago
Thank you for your positieve review! We are happy to hear that everything went according to plan. Kind Regards, Watch.co.uk
28 Feb 2024
 Verified review

Great service and good prices

I love that items described on the website are exactly what you get. Good prices, quality and fast shipping.
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Answer by watch.co.uk
29 Feb 2024
Thank you for your great review! We hope to see you next time :) Kind Regards, Team Watch.co.uk
9 Mar 2024
 Verified review

Amazing quality , professional service

Amazing quality , excellent service, fast delivery definitely will work with this company again .Recommend
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Answer by watch.co.uk
11 Mar 2024
Thank you very much for your positive review! Great to hear that you are happy with your purchase. We hope you will enjoy it for a long time. Yours sincerely, Team Watch.co.uk
12 days ago
 Verified review
Watch strap safely delivered, rapid delivery too.
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Answer by watch.co.uk
9 days ago
Thank you for your positive review Nice to hear that you are satisfied with the service and delivery. We hope you will enjoy your purchase! Kind Regards, Team Watch.co.uk
BM
Bruce M.
Bristol
9 days ago
 Verified review
Great website, easy to use. Shipping was fast, item was well packed and presented. Overall spot on!
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Answer by watch.co.uk
9 days ago
Good afternoon, Thank you very much for your positive review! We are happy to hear that you were able to make good use of the website. Enjoy the item! We look forward to seeing you back with us. Kind Regards, Team Watch.co.uk