Certificate for watch.co.uk

No. XF1B0792203491B8A504CA5FE1B9F1D61
 

Approved on
21/02/2018
Valid until
20/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for watch.co.uk



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,176 Trusted Shops reviews collected in the last 12 months.
In total, watch.co.uk has already collected 1,992 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/10/2019
Date of order
13/10/2019
16/10/2019
On time. Regular updates on the Delivery process
5.00
Excellent

watch.co.uk replies: 17/10/2019
Thank you very much for your feedback and your remark in our wonderful fast delivery. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
16/10/2019
Date of order
09/10/2019
16/10/2019
Delivery was within the specified 3-5 working days. Only bad thing was the information given for tracking and the time between purchase and delivery. Need to update more often or change how they go about it
3.00
Fair

watch.co.uk replies: 17/10/2019
Thank you very much for your feedback and your remark regarding our delivery period. I can see, that your parcel was delivered in four working days. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
16/10/2019
Date of order
08/10/2019
16/10/2019
Excellent product.
5.00
Excellent

watch.co.uk replies: 17/10/2019
Good morning: Thank you very much for your excellente feedback. We hope to see you back again. Have a nice day!

Date of publication
15/10/2019
Date of order
08/10/2019
15/10/2019
Needed a strap for 30 yr old Seiko watch. Jewellers couldn’t help but watch.co could
5.00
Excellent

watch.co.uk replies: 16/10/2019
Thank you very much for your incredible review to all our services. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
15/10/2019
Date of order
09/10/2019
15/10/2019
Very helpful and delivered perfectly
5.00
Excellent

watch.co.uk replies: 16/10/2019
Dear Madame, sir, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG!!

Date of publication
15/10/2019
Date of order
14/10/2019
15/10/2019
Very fast delivery
5.00
Excellent

watch.co.uk replies: 16/10/2019
Thank you very much for your incredible review to all our services and specially the remark done to our fast delivery. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
15/10/2019
Date of order
08/10/2019
15/10/2019
This is an original strap, exactly the same as the one that was on the watch. So now the watch is back as original and safe. The original strap was near to breaking.
5.00
Excellent

watch.co.uk replies: 15/10/2019
Dear sir, madam, Thank you for you business and positive review Kind regards, Service team HWG

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
Very good
5.00
Excellent

watch.co.uk replies: 15/10/2019
Dear sir, madam, Thank you, please do not hesitate to contact us if you have any further questions. Kind regards, Service team HWG

Date of publication
14/10/2019
Date of order
08/10/2019
14/10/2019
Couldn’t fault anything
5.00
Excellent

watch.co.uk replies: 15/10/2019
Dear sir, madam, Thank you, please do not hesitate to contact us if you have any further questions. Kind regards, Service team HWG

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
The delivery is excellent but the product is not very good quality this is the third watch strap I have had for this watch in less than 3 years.
4.33
Good

watch.co.uk replies: 15/10/2019
Dear sir, madam, We always try to keep our prices competitive. And of course, we give with every product our services and company resources at your disposal. Kind regards, Service team HWG

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
Good service, and kept informed throughout.
5.00
Excellent

watch.co.uk replies: 15/10/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
13/10/2019
Date of order
07/10/2019
13/10/2019
good price and quick delivery
5.00
Excellent

watch.co.uk replies: 14/10/2019
Dear sir, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG!!

Date of publication
13/10/2019
Date of order
03/10/2019
13/10/2019
Very quick and efficent delivery
5.00
Excellent

watch.co.uk replies: 14/10/2019
Thank you very much for your incredible review to all our services. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
13/10/2019
Date of order
07/10/2019
13/10/2019
Swift delivery. Watch strap genuine Fossil. I am delighted with my purchase, the silver strap transforms the watch. Would recommend
5.00
Excellent

watch.co.uk replies: 14/10/2019
Good morning, thank you for your incredible review to all our services and quality products. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
12/10/2019
Date of order
09/10/2019
12/10/2019
Great service Fast delivery.
Thanks
5.00
Excellent

watch.co.uk replies: 14/10/2019
Good morning, thank you very much for your incredible review to all our services, specially our great service to all our customers. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
12/10/2019
Date of order
06/10/2019
12/10/2019
Delivery was prompt, however I did not receive one piece of the strap, what the jeweler called a "bridging piece". So now I got to source and pay for that after buying a strap that cost nearly asuch as the original watch. Thanks for that
2.33
Poor

Date of publication
12/10/2019
Date of order
07/10/2019
12/10/2019
Very clear and easy to use website enabled me to quickly find the exact replacement watch strap I needed for my watch. Delivery to France was very quick and well packaged. Not much more to say, but would recommend and use again
5.00
Excellent

watch.co.uk replies: 14/10/2019
Good morning, thank you very much for your incredible review to all our services, specially our great service to all our customers. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
12/10/2019
Date of order
04/10/2019
12/10/2019
I am very pleased with the watch strap. It is for a gift for my son. It is exactly as i was looking for. I thought it an excellent idea that you can buy the special tool for just £1. Only small niggle is it would have been nice to receive a emai to say when the estimated delivery would be. But would definitely use again and would recommend to everyone.
5.00
Excellent

watch.co.uk replies: 14/10/2019
Thank you very much for your kind words and leaving such a wonderful review. Best regards, Service Team Watch.co.uk

Date of publication
11/10/2019
Date of order
05/10/2019
11/10/2019
Great
4.00
Good

watch.co.uk replies: 14/10/2019
Good morning, thank you for your incredible review to all our services and quality products. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
11/10/2019
Date of order
05/10/2019
11/10/2019
Great prices and quick delivery
5.00
Excellent

watch.co.uk replies: 14/10/2019
Thank you very much for your kind words and leaving such a wonderful review. Best regards, Service Team Watch.co.uk

Date of publication
11/10/2019
Date of order
05/10/2019
11/10/2019
Arriver on-time as described with instructions.
5.00
Excellent

Date of publication
11/10/2019
Date of order
04/10/2019
11/10/2019
Great replacement watch strap. Quick delivery
4.33
Good

Date of publication
11/10/2019
Date of order
07/10/2019
11/10/2019
Got what I ordered and fast delivery.
5.00
Excellent

Date of publication
11/10/2019
Date of order
04/10/2019
11/10/2019
Excellent replacement strap as described,a little slow on delivery but very good value
4.33
Good

Date of publication
11/10/2019
Date of order
04/10/2019
11/10/2019
Excellent
5.00
Excellent

Date of publication
11/10/2019
Date of order
03/10/2019
11/10/2019
Excellent service.
5.00
Excellent

Date of publication
11/10/2019
Date of order
03/10/2019
11/10/2019
I easily found my goods that were hard to locate elsewhere. Easy purchase, good communications, goods arrived on time and in good condition. Great price too, thanks.
5.00
Excellent

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
Thank you
5.00
Excellent

Date of publication
10/10/2019
Date of order
04/10/2019
10/10/2019
Great Company who supplied a really rare watch strap- fantastic
5.00
Excellent

Date of publication
10/10/2019
Date of order
06/10/2019
10/10/2019
Service was excellent, didn’t realise I was contacting the Netherlands Quality product.
5.00
Excellent

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
I am very pleased with them, item arrived on time, exactly what we asked for, really pleased, well done
5.00
Excellent

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
Excellent service.
5.00
Excellent

Date of publication
09/10/2019
Date of order
03/10/2019
09/10/2019
Speedy delivery. Fabulous new watch strap. Very pleased.
5.00
Excellent

Date of publication
09/10/2019
Date of order
08/10/2019
09/10/2019
Received the watch in perfect condition the next day, very happy
5.00
Excellent

Date of publication
09/10/2019
Date of order
03/10/2019
09/10/2019
Good quality product, as expected.
5.00
Excellent

Date of publication
09/10/2019
Date of order
07/10/2019
09/10/2019
thank you very much
very happy fast deliver
5.00
Excellent

Date of publication
08/10/2019
Date of order
01/10/2019
08/10/2019
Excellent
5.00
Excellent

Date of publication
08/10/2019
Date of order
02/10/2019
08/10/2019
First class all round
5.00
Excellent

Date of publication
08/10/2019
Date of order
01/10/2019
08/10/2019
Delivered very quickly from Netherlands. Quality watch strap. Would recommend to family and friends. Good price too.
5.00
Excellent

Date of publication
08/10/2019
Date of order
03/10/2019
08/10/2019
everything was okay
5.00
Excellent

watch.co.uk

watch.co.uk was certified by Trusted Shops on 21/02/2018.

Contact
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
cs@watch.co.uk
watch.co.uk
Owner
Holland Watch Group B.V.
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
Authorized representative
Dhr. M. Diephuis
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with watch.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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