bigbagsbritain.co.uk
Reviews:

79 total reviews   61 reviews in the last 12 months

Review summary

Customers consistently praise the quality and durability of the bags and products, finding them both useful and reliable. The website is described as clear and easy to use, with a straightforward ordering process that is generally appreciated. Pricing and value are regularly commended, with many seeing the products as competitively priced and worthwhile. Delivery is often noted for its speed and reliability. However, some customers have experienced issues with the delivery process, including notable negative experiences. There are also reports of unresponsive or poor customer service, especially concerning order issues and returns. While the ordering process is usually easy, a few customers have mentioned confusion or complications related to international shipping.

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Reviewsbigbagsbritain.co.uk

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1 Reviews
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Asbestos bags perfect for DIY and disposal at local tip

Dismantling an old garage with asbestos roof. Luckily the sheets are in great condition which allowed me to simply lift and place in the double bag. Easy to lift. Saved me £700
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H L
H L.
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Perfect

Perfect, I’ve got this for storing my logs in. It’s a fab size ultra strong, just right for the job
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1 Reviews
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Great quality bags
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Bags

Good bags and a nice, quick delivery
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5 Reviews
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34 Reviews
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From their website to delivery everything is clear and professional. Very easy to choose what bags you want, style and shipping. Always delivered on time - wrapped up securely
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You are only as good as how you respond to your own mistakes you have sent an incorrect item and have completely ignored my email so on that basis 1star is generous
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1 Reviews
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tried to cancel the order, no response from big bags, now trying to return.....
Community member 
1 Reviews
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I ordered from the UK site and they tell me that I need to provide export details as they are sending it from Holland. If I wanted to buy from Holland, I would have ordered from Holland. Very misleading. After canceling the order I asked Desiree twice what size order I can order tp be shipped from the UK but she never replied. Very poor.

Reply from bigbagsbritain.co.uk

Dear Andrew, We’re sorry to hear about your experience and understand your frustration. We did respond to your earlier message, but afterwards we received a reply from you stating: “my email has been down since the 13th. If you sent a response to this please can you resend it?” We resent our message accordingly, but unfortunately did not receive any further response from you. It’s of course unfortunate that our communication did not reach you properly. We’re happy to assist you further. Please feel free to contact us again so we can help you find a suitable solution.
Community member 
2 Reviews
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Just an easy process
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1 Reviews
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The customs clearance process - the items are now held at the customs although i was told that this was going to be taken care of

Reply from bigbagsbritain.co.uk

We are sorry to hear that the shipment is being held at customs. We contacted you earlier this week to resolve this together, but unfortunately we have not yet received a response. We would be happy to solve this with you, but we are currently unable to proceed without your reply. Please get in touch with us so we can resolve this as quickly as possible.
Community member 
5 Reviews
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Clear website and fast turn around on all orders. Even shipping from Holland only takes a few days

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