moonlightdesign.co.ukReviews

: 619ExcellentCertified

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moonlightdesign.co.uk- Logo - reviews
moonlightdesign.co.uk- Logo - reviews

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Contact
MOONLIGHT DESIGN LIMITED
114 Station Road
E4 6AB London
United Kingdom
Trade register
Companies House Company No. 04715402
Authorised representative
David Haslehurst

Reviews for moonlightdesign.co.uk

4.83/5.00
Excellent
How is the rating calculated?

274 reviews in the last 12 months

93 %
3 %
1 %
< 1 %
2 %
619 total reviews

What other customers say about their experience with moonlightdesign.co.uk

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Yesterday
Fantastic, very fast delivery
 Verified review|
3 days ago
Customer service was extremely helpful in advising me on the availability of the items I required. I ordered 2 ceiling lights and 2 table lamps, only 1 of which was in stock. That arrived promptly, was well packaged and of very good quality. I am delighted with my purchase and look forward to receiving the other items when they are back in stock, I'm sure it will be worth the wait.
 Verified review|
5 days ago
Excellent customer service, very fast, friendly. Very quick delivery
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5 days ago
Proactive communication from Moonlight about possible delay was honest, then the lightshade was restocked and arrived witbout any real delay. Very pleased
 Verified review|
5 days ago
Absolutely love my lampshade, I was informed that there would be a delay in receiving my order but it still came before the estimated date. Brilliant service.
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5 days ago
The service was exactly as promised and we wrer kept informed of the progress of the order.
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5 days ago
Excellent product; quick delivery and service!
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6 days ago
Chandelier is absolutely stunning above my dining table. Beautiful crystal.
 Verified review|
9 days ago
We ordered a gorgeous table lamp, with a bronze base and brown shade. The whole process was smooth and straight forward with the lamp arriving right as scheduled. It is beautifully built, with just enough weight to be sturdy, but not so much it is hard to move--and it looks amazing in our bedroom. We are so pleased. Definitely would recommend Moonlight Design!
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10 days ago
Ordered what I thought was the correct spare part. It wasn't :-( Called the team, spoke to real people who had lots of relevant knowledge and sent me the correct part in no time at all. Excellent service and a reasonable price.
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11 days ago
Arrived really quickly, really helpful and easy purchase. Very pleased with the lamp
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12 days ago
Great product thanjs
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13 days ago
Could not fault this company. Fantastic all Round service and product !!
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15 days ago
arrived promptly and well packaged.
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15 days ago
Great quality product, very good value for money and delivered on time - extremely happy!
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19 days ago
They let us purchase something they did not have
 Verified review|
moonlightdesign.co.uk- Logo - reviews
moonlightdesign.co.uk- Logo - reviews
 Answer by moonlightdesign.co.uk
18 days ago
Thanks for the review and we are sorry to hear that you are unhappy with the stock issue. It must be said that this is very disappointing for you and ourselves. The Coronavirus has caused us massive problems with manufacturing delays and then shipping into the UK. We did refund you straight away and apologise for the inconvenience.
19 days ago
Super service.
 Verified review|
19 days ago
Moonlight design helped us Immensely to find a pair of wall lights which are now out of production. They arranged for the supplier to put together some spares to make up a complete light. It was delivered only 2 days after ordering. Fantastic service.
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22 days ago
I found this company’s customer services excellent. My delivery came promptly and although one out of three items ordered was faulty, Moonlight design dealt with it quickly & efficiently.
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22 days ago
Fast delivery. Excellent communication.
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