Reviews for moonlightdesign.co.uk
4.84/5.00
Excellent
How is the rating calculated?
moonlightdesign.co.ukReviews
: 1,045ExcellentCertified
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moonlightdesign.co.uk- Logo - reviews
Contact
MOONLIGHT DESIGN LIMITED
114 Station Road
E4 6AB London
United Kingdom
Trade register
Companies House Company No. 04715402
Authorised representative
David Haslehurst
the most relevant positive review
2021-04-13T15:51:39Z 10 months ago
We wanted a Tiffany shade/light that matched our newly painted lounge. Moonlight Design had a good selection and within my budget. The order process was easy and delivery time was excellent. Once unpacked (2 packages) the lighting base was easily installed, the electrical terminal connections were designed for flexible cable so were a bit tricky for fixed wiring but the shade was easily assembled.
the most relevant critical review
2021-09-06T15:38:29Z 5 months ago
The tiffany table lamp arrived quickly and was well packed. However the colours of the lamp were very different to the ones in th e online picture. This lamp was bought specifically to match our existing tiffany ceiling lampshade and colours in the Liiberty material on our settees. The colours are not an a slight variation but totally different. Therefore the picture online is very deceptive .
moonlightdesign.co.uk- Logo - reviews
Answer by moonlightdesign.co.uk
5 months ago
Thank you for your feedback and we're sorry to hear you are unhappy. The Tiffany fittings are handcrafted by mixing colours whilst molten. Using this technique means that each panel of glass is unique. We state on this product "Images are for representation only and actual product may vary from that shown." If you do not want the lamp please let us know and we will arrange a collection for you.
Read the most relevant positive or most relevant critical review
Positive
Critical
2021-04-13T15:51:39Z 10 months ago
We wanted a Tiffany shade/light that matched our newly painted lounge. Moonlight Design had a good selection and within my budget. The order process was easy and delivery time was excellent. Once unpacked (2 packages) the lighting base was easily installed, the electrical terminal connections were designed for flexible cable so were a bit tricky for fixed wiring but the shade was easily assembled.
Read more
2021-09-06T15:38:29Z 5 months ago
The tiffany table lamp arrived quickly and was well packed. However the colours of the lamp were very different to the ones in th e online picture. This lamp was bought specifically to match our existing tiffany ceiling lampshade and colours in the Liiberty material on our settees. The colours are not an a slight variation but totally different. Therefore the picture online is very deceptive .
moonlightdesign.co.uk- Logo - reviews
Answer by moonlightdesign.co.uk
5 months ago
Thank you for your feedback and we're sorry to hear you are unhappy. The Tiffany fittings are handcrafted by mixing colours whilst molten. Using this technique means that each panel of glass is unique. We state on this product "Images are for representation only and actual product may vary from that shown." If you do not want the lamp please let us know and we will arrange a collection for you.
Read more
What other customers say about their experience with moonlightdesign.co.uk
2022-01-11T11:01:52Z 14 days ago
Very pleased with this purchase. User friendly website, excellent communication, fast delivery, carefully packaged and brilliant item that exceeded my expectations
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2022-01-19T16:28:52Z 5 days ago
Great communication. Very helpful on the phone. My chosen lights were far cheaper here than anywhere else I looked at.
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2022-01-11T09:19:18Z 14 days ago
The cheapest place to buy the light fitting I wanted and was delivered so quickly . Very impressed :)
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2022-01-15T09:08:44Z 10 days ago
Easy to order free delivery and very quick delivery. Product just what we wanted.
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2022-01-18T21:13:48Z 6 days ago
Good seller.
Easy contact.
Good understanding.
Fast shipping.
Good company.
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2022-01-23T08:39:18Z Yesterday
great service
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2022-01-21T17:40:07Z 3 days ago
Easy to order
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2022-01-19T08:48:31Z 6 days ago
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2022-01-18T11:23:58Z 7 days ago
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2022-01-18T11:23:37Z 7 days ago
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2022-01-15T08:51:41Z 10 days ago
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2022-01-12T09:20:31Z 13 days ago
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2022-01-10T11:57:52Z 15 days ago
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2022-01-09T11:01:25Z 16 days ago
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2022-01-08T08:54:21Z 17 days ago
Still not received it
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2021-11-27T08:16:08Z 2 months ago
Delivery of light fitting received within a few days. Unfortunately the light fitting was faulty due to manufacturer assembling incorrectly so I emailed customer services. They replied the next day and a replacement was sent straight away. Excellent customer service
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2021-12-01T09:10:16Z 2 months ago
I bought a chandelier and it was delivered on time and well packed, as described and good quality. Overall my experience was good and I would recommend the company
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2021-12-03T09:33:58Z 2 months ago
The delivery was very fast, packaging was great so everything stayed as it should in transit and the lamp looks really nice in our living room. No complaints!
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2021-12-11T08:41:33Z 1 month ago
Such an efficient company. From order to dispatch they kept me fully updated and the light arrived so quickly! Would definitely use again.
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2021-12-20T09:46:27Z 1 month ago
Ordered some Christmas lights that arrived really quickly and are exactly what we wanted. Communication throughout was brilliant.
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Reviews for moonlightdesign.co.uk
4.84/5.00
Excellent
How is the rating calculated?
Trustmark for moonlightdesign.co.uk
Status:
updated on: 24/01/2022
certified since: 25/04/2013
moonlightdesign.co.uk is checked and certified according to the Trusted Shops quality criteria
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At moonlightdesign.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about moonlightdesign.co.uk
moonlightdesign.co.uk- Logo - reviews
Contact
MOONLIGHT DESIGN LIMITED
114 Station Road
E4 6AB London
United Kingdom
Trade register
Companies House Company No. 04715402
Authorised representative
David Haslehurst