Certificate for moonlightdesign.co.uk
-
Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
25/04/2013
Valid until
24/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for moonlightdesign.co.uk
-
- Delivery
-
-
- Goods
-
-
- Customer service
-
Experience with moonlightdesign.co.uk
Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Excellent product and service
Date of publication
14/02/2019
Date of order
05/02/2019
14/02/2019
happy with all aspects of the purchase
Date of publication
10/02/2019
Date of order
01/02/2019
10/02/2019
There was one slight glitch which was swiftly and efficiently dealt with. Very happy.
Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
Glass on one of the light surounds was to small and had to be sanded to fit
Date of publication
06/02/2019
Date of order
30/01/2019
06/02/2019
Took longer than expected but I think it was because of the snow.
Date of publication
06/02/2019
Date of order
30/01/2019
06/02/2019
As yet to install the mirror but excellent Company to deal with
Date of publication
04/02/2019
Date of order
27/01/2019
04/02/2019
Good price, very fast delivery and exactly what I wanted.
Date of publication
04/02/2019
Date of order
28/01/2019
04/02/2019
Very quick delivery . Efficient service .
Excellent product, very pleased , will definitely use again .
Competitive price . Thank you
Excellent product, very pleased , will definitely use again .
Competitive price . Thank you
Date of publication
02/02/2019
Date of order
26/01/2019
02/02/2019
Lovely tripod lamp - quality.
Date of publication
01/02/2019
Date of order
25/01/2019
01/02/2019
Excellent website, communication and delivery. Highly recommended.
Date of publication
29/01/2019
Date of order
22/01/2019
29/01/2019
Excellent service. Great communication. The sales team contacted me by phone and email to keep me up to date on delivery and I would highly recommend.
Date of publication
28/01/2019
Date of order
21/01/2019
28/01/2019
Very happy with the quality of goods, this is the second time I have used this company and would recommend. Excellent customer service.
Date of publication
27/01/2019
Date of order
19/01/2019
27/01/2019
The light arrived intact and was sold for the best price online, but it took the couriers 3 attempts to deliver as they had the wrong address and incomplete phone number and I has no delivery update emails. I had to do alot of chasing with the couriers to ensure the light arrived. Fedex were polite when dealing with.
Date of publication
25/01/2019
Date of order
18/01/2019
25/01/2019
Very prompt and helpful response to questions about the product. We are very pleased with the table lamp, as described on the website. Delivery excellent, arrived very well packaged.
Date of publication
24/01/2019
Date of order
17/01/2019
24/01/2019
I was informed that there could be a delay on delivery and given the option of cancelling, but in fact the delivery came much earlier than expected.
Date of publication
24/01/2019
Date of order
17/01/2019
24/01/2019
Quick and helpful customer service. Fast delivery.
Date of publication
22/01/2019
Date of order
15/01/2019
22/01/2019
Quick delivery, excellent products
Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Excellent service, price & product, what more could you ask
Date of publication
20/01/2019
Date of order
13/01/2019
20/01/2019
Although I was informed that the item was on back order it was delivered before expected - lovely lamp, thank you
Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Helpful people. Lovely product. Good price. Thank you
Date of publication
19/01/2019
Date of order
11/12/2018
19/01/2019
Packaged really well. Lights look fabulous
Date of publication
17/01/2019
Date of order
09/01/2019
17/01/2019
A very efficient service
Date of publication
15/01/2019
Date of order
08/01/2019
15/01/2019
All round very good
Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
As described on web site straight forward to fit arrived next day as requested
Date of publication
14/01/2019
Date of order
06/01/2019
14/01/2019
Very good service,also customers service was very helpful,would definitely recommend,thank you
Date of publication
14/01/2019
Date of order
04/01/2019
14/01/2019
Dealt with efficiently and delivered as per the prescribed timescale.
Date of publication
14/01/2019
Date of order
02/01/2019
14/01/2019
Although the order was originally pushed back to mid-Feb. for delivery,it was delivered on 14th.Jan.
The products are first class and the customer service department have kept me informed throughout.
Overall a good company to do business with.
The products are first class and the customer service department have kept me informed throughout.
Overall a good company to do business with.
Date of publication
13/01/2019
Date of order
06/01/2019
13/01/2019
The returns is very awkward and a lot of trouble and expense. Having said that staff were very helpful
Date of publication
13/01/2019
Date of order
05/01/2019
13/01/2019
Amazing service. Very prompt.
Date of publication
12/01/2019
Date of order
05/01/2019
12/01/2019
Great prompt service
Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Easy to use website, easy to contact and efficient replies. Good communication, product arrived on time and as expected. Would definitely use again.
Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Brilliant Great quality lampshade
moonlightdesign.co.uk
moonlightdesign.co.uk was certified by Trusted Shops on 25/04/2013.
Contact
Essex Road 9
E4 6DG LONDON
United Kingdom
E4 6DG LONDON
United Kingdom
Tel: 0208 925 8639
info@moonlightdesign.co.uk
moonlightdesign.co.uk
Owner
MOONLIGHT DESIGN LIMITED
Essex Road 9
E4 6DG LONDON
United Kingdom
Essex Road 9
E4 6DG LONDON
United Kingdom
Trade register
Companies House Company No. 04715402
Authorized representative
David Haslehurst
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with moonlightdesign.co.uk in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.
Customer reviews