Certificate for moonlightdesign.co.uk

No. X4E039D3AA66507DF49452B0CA762E235
 

Approved on
25/04/2013
Valid until
24/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for moonlightdesign.co.uk



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 235 Trusted Shops reviews collected in the last 12 months.
In total, moonlightdesign.co.uk has already collected 263 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Excellent product and service
5.00
Excellent

Date of publication
14/02/2019
Date of order
05/02/2019
14/02/2019
happy with all aspects of the purchase
5.00
Excellent

Date of publication
11/02/2019
Date of order
04/02/2019
11/02/2019
Great
5.00
Excellent

Date of publication
10/02/2019
Date of order
01/02/2019
10/02/2019
There was one slight glitch which was swiftly and efficiently dealt with. Very happy.
5.00
Excellent

Date of publication
10/02/2019
Date of order
02/02/2019
10/02/2019
Glass on one of the light surounds was to small and had to be sanded to fit
4.67
Excellent

Date of publication
08/02/2019
Date of order
31/01/2019
08/02/2019
Excellent service
5.00
Excellent

Date of publication
07/02/2019
Date of order
31/01/2019
07/02/2019
Every thing good
4.33
Good

Date of publication
06/02/2019
Date of order
30/01/2019
06/02/2019
Took longer than expected but I think it was because of the snow.
3.00
Fair

Date of publication
06/02/2019
Date of order
30/01/2019
06/02/2019
As yet to install the mirror but excellent Company to deal with
5.00
Excellent

Date of publication
04/02/2019
Date of order
27/01/2019
04/02/2019
Good price, very fast delivery and exactly what I wanted.
5.00
Excellent

Date of publication
04/02/2019
Date of order
28/01/2019
04/02/2019
Very quick delivery . Efficient service .
Excellent product, very pleased , will definitely use again .
Competitive price . Thank you
5.00
Excellent

Date of publication
03/02/2019
Date of order
27/01/2019
03/02/2019
Excellent
5.00
Excellent

Date of publication
02/02/2019
Date of order
26/01/2019
02/02/2019
Lovely tripod lamp - quality.
5.00
Excellent

Date of publication
01/02/2019
Date of order
25/01/2019
01/02/2019
Excellent website, communication and delivery. Highly recommended.
5.00
Excellent

Date of publication
29/01/2019
Date of order
22/01/2019
29/01/2019
Excellent service. Great communication. The sales team contacted me by phone and email to keep me up to date on delivery and I would highly recommend.
5.00
Excellent

Date of publication
28/01/2019
Date of order
21/01/2019
28/01/2019
Very happy with the quality of goods, this is the second time I have used this company and would recommend. Excellent customer service.
5.00
Excellent

Date of publication
27/01/2019
Date of order
19/01/2019
27/01/2019
The light arrived intact and was sold for the best price online, but it took the couriers 3 attempts to deliver as they had the wrong address and incomplete phone number and I has no delivery update emails. I had to do alot of chasing with the couriers to ensure the light arrived. Fedex were polite when dealing with.
4.33
Good

Date of publication
25/01/2019
Date of order
18/01/2019
25/01/2019
Very prompt and helpful response to questions about the product. We are very pleased with the table lamp, as described on the website. Delivery excellent, arrived very well packaged.
5.00
Excellent

Date of publication
24/01/2019
Date of order
17/01/2019
24/01/2019
I was informed that there could be a delay on delivery and given the option of cancelling, but in fact the delivery came much earlier than expected.
5.00
Excellent

Date of publication
24/01/2019
Date of order
17/01/2019
24/01/2019
Quick and helpful customer service. Fast delivery.
5.00
Excellent

Date of publication
22/01/2019
Date of order
14/01/2019
22/01/2019
Efficient service
5.00
Excellent

Date of publication
22/01/2019
Date of order
15/01/2019
22/01/2019
Quick delivery, excellent products
5.00
Excellent

Date of publication
21/01/2019
Date of order
14/01/2019
21/01/2019
Excellent service, price & product, what more could you ask
5.00
Excellent

Date of publication
20/01/2019
Date of order
13/01/2019
20/01/2019
Although I was informed that the item was on back order it was delivered before expected - lovely lamp, thank you
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Helpful people. Lovely product. Good price. Thank you
5.00
Excellent

Date of publication
19/01/2019
Date of order
11/12/2018
19/01/2019
Packaged really well. Lights look fabulous
5.00
Excellent

Date of publication
17/01/2019
Date of order
09/01/2019
17/01/2019
good
5.00
Excellent

Date of publication
17/01/2019
Date of order
09/01/2019
17/01/2019
A very efficient service
5.00
Excellent

Date of publication
16/01/2019
Date of order
09/01/2019
16/01/2019
Very helpful.
5.00
Excellent

Date of publication
15/01/2019
Date of order
08/01/2019
15/01/2019
All round very good
5.00
Excellent

Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
As described on web site straight forward to fit arrived next day as requested
5.00
Excellent

Date of publication
14/01/2019
Date of order
06/01/2019
14/01/2019
Very good service,also customers service was very helpful,would definitely recommend,thank you
5.00
Excellent

Date of publication
14/01/2019
Date of order
04/01/2019
14/01/2019
Dealt with efficiently and delivered as per the prescribed timescale.
3.67
Good

Date of publication
14/01/2019
Date of order
02/01/2019
14/01/2019
Although the order was originally pushed back to mid-Feb. for delivery,it was delivered on 14th.Jan.
The products are first class and the customer service department have kept me informed throughout.
Overall a good company to do business with.
5.00
Excellent

Date of publication
14/01/2019
Date of order
06/01/2019
14/01/2019
Brilliant service
5.00
Excellent

Date of publication
13/01/2019
Date of order
06/01/2019
13/01/2019
The returns is very awkward and a lot of trouble and expense. Having said that staff were very helpful
3.67
Good

Date of publication
13/01/2019
Date of order
05/01/2019
13/01/2019
Amazing service. Very prompt.
5.00
Excellent

Date of publication
12/01/2019
Date of order
05/01/2019
12/01/2019
Great prompt service
5.00
Excellent

Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Easy to use website, easy to contact and efficient replies. Good communication, product arrived on time and as expected. Would definitely use again.
5.00
Excellent

Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Brilliant Great quality lampshade
5.00
Excellent

moonlightdesign.co.uk customer reviews

moonlightdesign.co.uk

moonlightdesign.co.uk was certified by Trusted Shops on 25/04/2013.

Contact
Essex Road 9
E4 6DG LONDON
United Kingdom
info@moonlightdesign.co.uk
moonlightdesign.co.uk
Owner
MOONLIGHT DESIGN LIMITED
Essex Road 9
E4 6DG LONDON
United Kingdom
Trade register
Companies House Company No. 04715402
Authorized representative
David Haslehurst
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with moonlightdesign.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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