moonlightdesign.co.uk

Reviews:

The customer service is great. When DPD failed to deliver and refused to provide a contact number, Moonlight was able to get the delivery re-organised within 24 hours (when DPD had initially offered to try again in 5 days time. Their products are lovely as well. I wouldn't shop anywhere else for lighting.

Item arrived as ordered, however, we were not informed that it had been dispatched. When the item arrived on a pallet, the delivery vehicle did not have a tail lift and so could not offload the pallet. I had to assist with stripping the product off the pallet in order to accept delivery. Had I not been there, delivery could not have been completed. It is essential that your company inform the customer when items have been dispatched, as you state innyour order confirmation email.