moonlightdesign.co.uk- Logo - reviews

moonlightdesign.co.uk
Reviews:

417 reviews in the last 12 months1,818 total reviews  

4.90
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

6 May 2024
 Verified review
The customer service is great. When DPD failed to deliver and refused to provide a contact number, Moonlight was able to get the delivery re-organised within 24 hours (when DPD had initially offered to try again in 5 days time. Their products are lovely as well. I wouldn't shop anywhere else for lighting.
Read more
See all positive reviews

Most relevant negative review

6 Sept 2024
 Verified review
Ordered a lamp. You sent an email stating it was out of stock and would be delivered in November. 2 days later I receive an email stating my lamp has been delivered but it's only the shade, not the lamp! Apparently my account is now closed.... nope. A £100 pound lamp has not been delivered just a shade so I want the base or a refund!
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for moonlightdesign.co.uk

Filter
Rating
 Sort by  
Relevance
29 Aug 2024
 Verified review

Good price, good communication, fast postage

Good price, good communication, fast and safe delivery. Ideal seller.
Report review
Answer by moonlightdesign.co.uk
2 Sept 2024
Thank you for your 5-star review! We're delighted to hear that you had a positive experience with your purchase. Your satisfaction is our top priority.
8 Sept 2024
 Verified review
Arrived well packaged and in good time. Nice design of light
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thanks for your review! We're glad you enjoyed the quality and design of your light.
12 Sept 2024
 Verified review

Purchase of ceiling fan

Being advised at each stage of my purchase. Quick delivery
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thanks for your review! We're glad you appreciated the updates and quick delivery. Your satisfaction is our goal.
26 Aug 2024
 Verified review
Good service, great delivery, will use again for sure.
Report review
Answer by moonlightdesign.co.uk
28 Aug 2024
We're thrilled you enjoyed your shopping experience. See you again soon!
LL
Liz L.
North Yorkshire
24 Aug 2024
 Verified review
Best price, super quick delivery! Fab product.
Report review
Answer by moonlightdesign.co.uk
28 Aug 2024
Thanks for your review! We're glad you found a great deal and received your order quickly. Let us know if you need anything else.
SS
31 Aug 2024
 Verified review
quick delivery, great price, quality product
Report review
Answer by moonlightdesign.co.uk
2 Sept 2024
Thank you for your 5-star review! We’re glad you enjoyed our quick delivery, great price, and quality product.
20 Aug 2024
 Verified review
Great customer service and communications
Report review
Answer by moonlightdesign.co.uk
22 Aug 2024
Thanks for your kind words! We're glad you had a positive experience with our customer service.
31 Aug 2024
 Verified review
Everything was perfect Thank you
Report review
Answer by moonlightdesign.co.uk
2 Sept 2024
Thank you for your 5-star review! We’re delighted to hear that everything was perfect. Your satisfaction is our goal.
5 Sept 2024
 Verified review
Great design and quality product
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thanks for your review! We're glad you appreciate the design and quality of our product.
18 Aug 2024
 Verified review
Great
Report review
Answer by moonlightdesign.co.uk
22 Aug 2024
Thanks for your feedback! We're glad you enjoyed your experience.
28 Aug 2024
 Verified review
Speed
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thanks for your review! We're glad you appreciated our quick delivery.
7 Sept 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thank you for rating us 5*!
7 Sept 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thank you for rating us 4*!
4 Sept 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thank you for rating us 5*!
4 Sept 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thank you for rating us 5*!
2 Sept 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
2 Sept 2024
Thank you for rating us 5*!
31 Aug 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
2 Sept 2024
Thank you for rating us 5*!
30 Aug 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
2 Sept 2024
Thank you for rating us 5*!
30 Aug 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
2 Sept 2024
Thank you for rating us 5*!
27 Aug 2024
 Verified review
Report review
Answer by moonlightdesign.co.uk
28 Aug 2024
Thank you for rating us 5*!