Certificate for moonlightdesign.co.uk

No. X4E039D3AA66507DF49452B0CA762E235
 

Approved on
25/04/2013
Valid until
24/04/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for moonlightdesign.co.uk



Excellent

4.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 18 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 21 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I thought it was a great option to order and pay later for the product even though I didn't need to as it's a great product anyway. Really professional service too
5.00
Excellent

All well except the bulbs did not fit one lamp - corrected
4.67
Excellent

Good price, easy to order and very fast delivery. Excellent service overall.
5.00
Excellent

Lovely people to deal with. Customer service great
5.00
Excellent

Great website wide range of products and in stock for delivery quickly, good comms. Highly recommended
5.00
Excellent

Good price, good service, speedy delivery and very well packed. All good, will use again.
5.00
Excellent

Was delivered next day as promised
5.00
Excellent

Website easy to use, product ordered and delivered in 2 days, just the job.
5.00
Excellent

Delighted with these Just the job for our understairs cupboard, makes me smile everytime I open the door and my dark cupboard is lit up
5.00
Excellent

Wrong address put on label and it was not signed for after being left at a different address. I had to locate package. Light excellent. Customers services need to make sure they know where goods are.
2.67
Fair

moonlightdesign.co.uk replies: 28/06/2017
Apologies for the address error, it was a genuine typing mistake. With regard to it not being signed for, this was due your request to 'leave it in the porch if nobody home'. However we are sorry for the inconvenience this has caused you.

Delivery was excellent, took less than 24 hrs from ordering to being delivered
Chandelier is very nice but we already knew that as we already have one, but this one on this web site is £100 cheaper than the one we bought from our local lighting shop
5.00
Excellent

Fantastic lamps, bestest price in market and super fast delivery. Well done
5.00
Excellent

Item just as described and delivered within 36 hrs from ordering.
5.00
Excellent

Delivered fast, great being able to after receiving the goods.
5.00
Excellent

Very happy with items purchased. Just what we wanted. Good prices compared to other retailers selling exactly the same products. Prompt delivery as promised. Would definitely use again.
5.00
Excellent

EXCELLENT SERVICE AND FAST DELIVERY
5.00
Excellent

Excellent item, excellent price and quick delivery. Thank you
5.00
Excellent

Very quick to reply to my query and once ordered, it arrived the next day
5.00
Excellent

moonlightdesign.co.uk customer reviews

moonlightdesign.co.uk

moonlightdesign.co.uk was certified by Trusted Shops on 25/04/2013.

Contact
Essex Road 9
E4 6DG LONDON
United Kingdom
info@moonlightdesign.co.uk
moonlightdesign.co.uk

Owner
MOONLIGHT DESIGN LIMITED
Essex Road 9
E4 6DG LONDON
United Kingdom
Trade register
Companies House Company No. 04715402
Authorized representative
David Haslehurst
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with moonlightdesign.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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