Review summary
Customers consistently praise the fast and timely delivery of their orders, often mentioning next-day or very prompt arrivals. The high quality, attractive appearance, and good craftsmanship of the lighting products are frequently highlighted. Many reviewers commend the helpfulness, responsiveness, and professionalism of the customer service team. Customers also note that the prices are competitive or represent good value for the quality and variety offered. Additionally, secure and careful packaging is appreciated by most, and communication throughout the ordering and delivery process is described as clear, prompt, and helpful. A few customers mention issues with the packaging or express a desire for more discreet packaging.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsmoonlightdesign.co.uk
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Very good …. but follow up was more lead by me
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Good prices. Lights arrived on time,well packaged. Very pleased
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Very efficient telephone order quick delivery time accurate compatible product
Reply from moonlightdesign.co.uk
Thank you for your review, we’re delighted to hear the order process was efficient and the product worked perfectly!
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Best price on the internet
great quality lighting, well packaged for safe delivery.
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Perfect item, perfect customer service! Thank you!
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Helpful and clear information from sales team members to help place order. Thanks.
Reply from moonlightdesign.co.uk
Thank you for the lovely feedback, we’re so pleased our team could help and provide clear information!
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I am absolutely over the moon with my new lights. They look very high end and shipped very fast.
Reply from moonlightdesign.co.uk
Thank you so much, we’re thrilled to hear you love your new lights and that they arrived quickly!
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Easy to navigate their website and order. Quick delivery
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I ordered the wrong LED board and they swiftly sent the right one at no extra cost. Easy to talk to and understanding.
Reply from moonlightdesign.co.uk
We’re so glad we could sort that out quickly for you! Thank you for your kind words, we really appreciate it.
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Next day delivery was perfect
Lamp is beautiful
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Great service. Excellent customer service. Beautiful lights.
Reply from moonlightdesign.co.uk
Thank you so much for your kind review, we’re thrilled to hear you received great service and love your new lights!
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Good site.
Great range at reasonable prices.
And good delivery.
Reply from moonlightdesign.co.uk
Thank you for your review! We’re really pleased you enjoyed the site, our range, and the delivery!
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Item delivered very quickly
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Very good service, quick response when there was an issue with the delivery service.
Reply from moonlightdesign.co.uk
Thank you for your kind review, we’re glad we could resolve the delivery issue quickly and that you were happy with the service!
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Excellent service and good product
Excellent service. Great prices on very nice light fittings.
Reply from moonlightdesign.co.uk
Thank you for the wonderful feedback, we’re delighted you’re happy with the service, pricing, and your new light fittings!
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For the cost of the light fitting would expect the decorations to go on the light to be in some sort of order, all mixed up and random packaged together.
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Excellent quick service and great product.
Reply from moonlightdesign.co.uk
Thank you for the great feedback, we’re delighted to hear you were happy with both the service and the product!
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Order received on time well packaged I having had it fitted yet so can't comment on light but service good
Reply from moonlightdesign.co.uk
Thank you for your review. We’re glad your order arrived on time and well packaged. We hope you enjoy your light once it’s fitted, and we really appreciate your support!
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Lovely lamp at great price. Delivery was right on time.
Reply from moonlightdesign.co.uk
Thank you for your kind review, we’re so glad you love the lamp and that delivery arrived right on time!
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moonlightdesign.co.uk
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moonlightdesign.co.uk
As one of the country’s leading online lighting specialists, Moonlight Design offers the very best designer and lighting brands. From renowned outdoor lighting specialists such as Konstsmide, Collingw...