Certificate for The Rug Shop UK

No. X4B140DBFF2CEC582595EFB8E1AB79496
 

Approved on
19/03/2014
Valid until
18/03/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for The Rug Shop UK



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 290 Trusted Shops reviews collected in the last 12 months.
In total, The Rug Shop UK has already collected 764 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/07/2018
Date of order
16/07/2018
16/07/2018
Great choice, excellent value, good communications and speedy delivery. Extremely happy with purchase and would highly recommend.
5.00
Excellent

Date of publication
15/07/2018
Date of order
15/07/2018
15/07/2018
Very good products with nice prices
5.00
Excellent

Date of publication
14/07/2018
Date of order
14/07/2018
14/07/2018
Great rug looks lovely in my lounge
5.00
Excellent

Date of publication
14/07/2018
Date of order
14/07/2018
14/07/2018
Great service, quick delivery. Would recommend.
5.00
Excellent

Date of publication
14/07/2018
Date of order
10/07/2018
14/07/2018
easy to order rug on line quick delivery excellent quality. Would recommend to purchase from you.
5.00
Excellent

Date of publication
14/07/2018
Date of order
14/07/2018
14/07/2018
Fantastic rugs. Bought 2 for the hall. Good quality, great service.
5.00
Excellent

Date of publication
14/07/2018
Date of order
14/07/2018
14/07/2018
Got a pink sparkle rug for my daughter, which she loves Quick delivery and great quality
5.00
Excellent

Date of publication
09/07/2018
Date of order
08/07/2018
09/07/2018
Fantastic service love my rug so glad I found your site
5.00
Excellent

Date of publication
06/07/2018
Date of order
06/07/2018
06/07/2018
The entire process was easy, excellent comms, beautiful rug and fast free delivery. Couldn’t fault the service, would highly recommend.
5.00
Excellent

Date of publication
06/07/2018
Date of order
06/07/2018
06/07/2018
Really pleased with our rug...lovely colours, excellent quality and excellent value for money
5.00
Excellent

Date of publication
05/07/2018
Date of order
04/07/2018
05/07/2018
Better than expected for the price arrived on date said overall excellent looking to buy a couple more in differnet colours and smaller.
5.00
Excellent

Date of publication
03/07/2018
Date of order
30/06/2018
03/07/2018
Quick and easy from point of order to delivery excellent
5.00
Excellent

Date of publication
03/07/2018
Date of order
03/07/2018
03/07/2018
Order processed quickly and delivered within quoted time. Product appears to be good, time will tell after some considerable use
5.00
Excellent

Date of publication
02/07/2018
Date of order
02/07/2018
02/07/2018
Quick delivery product xactly as described
5.00
Excellent

Date of publication
02/07/2018
Date of order
02/07/2018
02/07/2018
Great rug. Good price and very fast delivery. Delighted.
5.00
Excellent

Date of publication
02/07/2018
Date of order
30/06/2018
02/07/2018
Ordered three rugs that arrived very quickly. The rugs were of good quality, as described and look lovely. We have ordered further rugs and shall be ordering more very soon. Overall excellent service and good value for money.
5.00
Excellent

Date of publication
02/07/2018
Date of order
30/06/2018
02/07/2018
Beautiful rug we love it
5.00
Excellent

Date of publication
02/07/2018
Date of order
02/07/2018
02/07/2018
Great rug,easy website, competitive price and super fast delivery. Would recommend.
5.00
Excellent

Date of publication
02/07/2018
Date of order
02/07/2018
02/07/2018
Great item better than pictures, delivered 3 working days after delivery. Brilliant and very good price. Will buy from you again
5.00
Excellent

Date of publication
02/07/2018
Date of order
02/07/2018
02/07/2018
Nice quality rug,nice colours and great price.
5.00
Excellent

Date of publication
02/07/2018
Date of order
02/07/2018
02/07/2018
Excellent product, quick delivery
5.00
Excellent

Date of publication
01/07/2018
Date of order
01/07/2018
01/07/2018
Great product at a great price. Would most certainly use The Rug Shop again
5.00
Excellent

Date of publication
01/07/2018
Date of order
01/07/2018
01/07/2018
Great value, rug lovely quality, bought for my mum she’s delighted with it, in Ireland so delivery fee a bit steep but aside from that very happy
4.67
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
Seems a good product so far. Delivered on time and kept informed of progress all the way.
5.00
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
Really good quality,exactly how it was described.very pleased
5.00
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
Beautiful rug. Pleased with the service & great price
4.67
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
Bought 2 rugs few days apart, very fast delivery both times, next day.
Will use again.
4.67
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
I would give my rugs the highest rating. They are great quality and the colours are what they say they are. Sometimes when you receive goods the colour is nothing like it I was so impressed with the first two i purchased i ordered another one straight away. The customer service is top class. So helpful and friendly. They cannot do enough for you.

I highly recommend the rug shop
5.00
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
Lovely rug, lovely colours. I am delighted with it, but 4 stars because although it looks very soft the material is not quite as soft as it looks. But I would buy again. And it was delivered the day after I ordered it.
4.67
Excellent

Date of publication
30/06/2018
Date of order
30/06/2018
30/06/2018
Great rug..all good.
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Absolutely love my rug....exactly as described and photographed and prompt simple delivery
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Lovely rug good quality
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Delivery company left two large rugs I ordered at a drop off point 1/2 mile away. Had I not got a car how was I suppose to get my order. Ordering online you expect delivery to your door.
3.67
Good

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Always good when a business does what it says it will. Delivered promptly, very pleased with the quality and colour. Good match to the photograph. Well done
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Very pleased with the rug. Exactly what I wanted.
4.33
Good

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Happy with everything about this company. The rug looks very nice am very pleased with it. Thank you for the e-mail update details prior to delivery.
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
I got what I expected. Thank you.
4.33
Good

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Absolutey and totally adore the rug I purchased from you. Love the large colourful pebble effect. Want to buy another one shortly for our Conservatory
5.00
Excellent

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Very thick rug. Didn't realise just how heavy and plush this rug would be. Would have preferred a less fluffy rug because it's easier to Hoover but my daughter absolutely loves it
5.00
Excellent

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Excellent customer service, kept updated on purchase , and lovely rugs, win win.
5.00
Excellent

The Rug Shop UK customer reviews

The Rug Shop UK

The Rug Shop UK was certified by Trusted Shops on 19/03/2014.

Contact
94 Garnett Street
BD3 9HB Bradford
United Kingdom
info@therugshopuk.co.uk
The Rug Shop UK
Owner
Furnishings UK LTD
94 Garnett Street
BD3 9HB Bradford
United Kingdom
Trade register
Companies House 08298992
Authorized representative
Mamit Agarwal
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with The Rug Shop UK in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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