Customers frequently praise the fast and reliable delivery, sturdy construction and good materials, straightforward assembly with clear instructions, and secure packaging. Many also highlight good value for money and competitive pricing compared to other retailers. Customer service is generally appreciated for being responsive and helpful.
Some customers mention issues with delivery timing or lost parcels. A few report damage or missing parts, find assembly challenging or receive incorrect pieces, and express dissatisfaction with returns or refunds. Some also found the packaging to be excessive or problematic due to labeling.
This text was automatically created by an AI system from user reviews.
Easy ordering, good service, attractive well made product. It's always good when everything lines up properly with a flat pack product.
Community member
1 Reviews
Verified
Bought a top quality product from SoBuy that I was very happy with, SoBuy kept me continuosly updated re delvery of the item
Community member
1 Reviews
Verified
Nice product, easy to construct
Delivered as promised. Easy to construct, with spare screws etc provided.
Nice product - some slight scuffing to edges of some components, but not very visible once constructed. Quality ok for the price.
Community member
1 Reviews
Verified
There was a part missing therefore I have not been able to complete building the item. Awaiting a response from the sales team regarding the missing part
Community member
1 Reviews
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Delivered quickly and item as expected
Community member
1 Reviews
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Easy to purchase and delivered quickly.
Community member
1 Reviews
Verified
Great service and price
Community member
1 Reviews
Verified
Nice cabinet but incorrect/damaged parts
We found the perfectly sized cabinet, but unfortunately it arrived with incorrect or damaged pieces
Community member
1 Reviews
Verified
Excellent!
I was so surprised by how quickly my order arrived, and it's such great quality! I ordered a shoe bench in the evening one night, and it arrived a day and a half later, and delivery was free of charge! The instructions were easy to follow, and I'm so happy with the shoe bench, it's better quality than I imagined.
Community member
1 Reviews
Verified
Great value for money. Excellent delivery times.
Community member
1 Reviews
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More detail plans especially around the two front doors
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1 Reviews
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Community member
2 Reviews
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Item was packaged perfectly. All the parts were there plus a few extra screws etc. Instructions were easy to follow so easy to put together.
Matched the picture and size exactly as described on the website.
Looks great too.
Community member
1 Reviews
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Community member
1 Reviews
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Good products at reasonable prices
Community member
1 Reviews
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Well made and easily put together.
I have no suggestions re improvement as it was all good.
Community member
1 Reviews
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Community member
1 Reviews
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Console Table
Under promised, over delivered. Pre order item arrived early. Easy to assemble. Spindle’s between top shelf and second given a Guildlane pop of gold.
Community member
1 Reviews
Verified
Lovely furniture for bathroom
Community member
1 Reviews
Verified
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