le-jacquard-francais.comReviews:
52 reviews in the last 12 months951 total reviews
Excellent
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Top positive review
22 Sept 2023
Verified review
First experience, and I’m amazed by how fast it was organized and sent. The quality of ordered product is undoubtedly perfect. I will definitely go back to shopping soon.
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WK
Walenty K.
Warszawa
Top negative review
21 Oct 2023
Verified review
1) Stop MISLEADING-stating that DELIVERY to Europe is 72 hours.
This is fantacy.
Even after entering the address in Greece your website showed 72 hours delivery to Greece ! It is 11 days to Greece. The discrepancy is unacceptable and misleading ! Be truthful and state it can be 3-11 days depending on the country ! I now find myself in a position of having to go to a birthday do- without a birthday gift, because I was misled.
2) Please show the reverse side of cotton tea-towels in photos, so that we can see if the reverse is in colour too.
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Reviews for le-jacquard-francais.com
RR
Roselyne R.
Maransin
10 Apr 2024
Verified review
Love Le Jacquard Français!
Easy website to navigate and order from. Delivery was prompt. Excellent products which are matched with an excellent customer service.
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7 Apr 2024
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Une belle table dans le jardin printemps.
Livré si vite!
Si joliment emballé !
De très beaux produits !
Un client très satisfait !
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13 Apr 2024
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Improve on delivery dates for orders over a certain value.
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2 Apr 2024
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Product is wonderful
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1 Apr 2024
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19 Mar 2024
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Perfect quality
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14 Mar 2024
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27 Feb 2024
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26 Feb 2024
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27 Feb 2024
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No gift boxes & 7 day delivery.
1) I requested two gift boxes, for the 2 recipients of this order, of 212 euros. JF faild to include them. Instead they sent very nice red bags, a more economic form of packing. But not what I requested. Considering I am a regular customer of JF they could have obliged.
2) It has been mentioned before but no one listens. The 3 day promised delivery to Europe does not ring true. Please quote 3-12 days in order to be truthful ( as you select the most economic form of courier). The soonest
I received parcels was 7 days the longest 12..
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12 Feb 2024
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Très belles nappes er sous assiettes de qualité irréprochable
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8 Feb 2024
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excellent site mais mon compte personnel ne fonctionne pas
excellent site
mais mon compte personnel ne fonctionne pas
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1 Feb 2024
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Good quality, nice design, on time delivery
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28 Jan 2024
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Excellent service and fabulous quality!!!
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20 Feb 2024
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17 Feb 2024
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30 Jan 2024
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30 Jan 2024
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GET A MORE RELIABLE COURIER SERVICE or quote 12 day delivery times.
COMPLAINT RE: ORDER W00090611 OF 12 JANUARY 2024 (FEDEX 789269744710 France to Mainland Greece).
My order is in transit for 15 days and still not reached Greece.
Accepting this is a one off delay, please note that many of my orders take on average 11-12 days while Jaquard Francais misinform, by quoting 3 day delivery on their website when placing an order. EITHER PAY FOR A BETTER COURIER SERVICE, OR REVISE YOUR EXPECTED DELIVERY TO READ 3-12 DAYS.
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28 Dec 2023
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User friendly web shop, simple ordering process, quick delivery, prompt and clear info about order
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22 Jan 2024
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