Review summary
Customers frequently praised the fast and prompt delivery of their orders, the responsive and professional customer service, and the high quality and precise fulfillment of custom specifications. Many appreciated the easy-to-use website, clear measurement and design tools, good packaging for most orders, and the flexibility to customize sizes, cutouts, and features. The company also received positive feedback for promptly resolving any issues that arose with orders. Some customers experienced delays or issues with the courier, particularly with UPS or other shipping partners, including mis-sorts and poor communication. A few reviews noted minor defects or issues with tolerances in custom orders, insufficient packaging leading to damaged goods, and occasional technical problems with the website. There were also mentions of order issues such as damage, missing items, or fulfillment errors, though these were often resolved satisfactorily.
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How Trusted Shops prevents fake reviewsReviewsplasticsheetsshop.co.uk
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Verified
Great Product
Fast, accurate, brilliant
Reply from plasticsheetsshop.co.uk
Dear Martin,
Thank you for the kind words! Fast delivery and accurate cutting are exactly what we aim for with every order. Great to hear all three landed well. We look forward to helping you again next time.
Kind regards, Hannah Plasticsheetsshop.co.uk
Verified
Vgood
Exactly what I thought I was buying delivered very promptly
Reply from plasticsheetsshop.co.uk
Dear Trevor,
Thank you for your review! It is great to hear the order matched exactly what you were expecting — we cut every sheet to your specifications so there are no surprises when it arrives. Prompt delivery is something we genuinely take pride in, and it is always good to know it shows. We look forward to helping you again.
Kind regards, Tara Plasticsheetsshop.co.uk
Imported review
Great price, great product & quick delivery!I felt compelled to leave a review owing to the flawless service I recieved. I placed an order just before midday. To my delight the order was processed and shipped the same day, taking delivery the following morning! The order was excellent quality and very well packed. Great price, great product & quick delivery. What more can I say! Thank you Plastic Sheet Shop
Reply from plasticsheetsshop.co.uk
Dear M,Thank you so much for your wonderful feedback! We're glad to hear that you were pleased with both the quality and packaging. Our team works hard to provide great products and efficient service, so it’s fantastic to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future.Kind regards,Tara
Verified
Quick delivery, great product, highly recommended
Reply from plasticsheetsshop.co.uk
Dear Jonathan,
Thank you for the kind words — hearing that we are recommended genuinely means a lot to us! We are glad the delivery was quick and the product met your expectations; every order is cut precisely to size and packed carefully to make sure it arrives in perfect condition. We look forward to helping you again on your next project.
Kind regards, Sean Plasticsheetsshop.co.uk
Verified
Good quality product, safely packed and quickly delivered. Very pleased with outcome.
Verified
Quick delivery. Website works well
Reply from plasticsheetsshop.co.uk
Dear Louis,
Thank you for your review! It's great to hear that your order arrived quickly and that you found the website easy to navigate. Making the whole experience smooth — from browsing our range to delivery — is something we genuinely care about. We look forward to helping you again next time.
Kind regards, Sean Plasticsheetsshop.co.uk
Imported review
Great product as described on website cut exactly as Required. Pity the courier service Evri lost the original order. People at Plasticsheet most apologetic and replacement arrived as stated.
Reply from plasticsheetsshop.co.uk
Dear Neil,Thank you for your review and for taking the time to share your experience. We’re glad to hear that your replacement order arrived as expected and met your requirements. We truly appreciate your understanding regarding the courier issue here. Our team always strives to make things right, and it’s wonderful to know our efforts were helpful.We look forward to serving you again in the future!Kind regards, Tara
Verified
Great service. Fitted perfectly.
Verified
It fits perfectly. Easy to install with velcro.
Verified
Good tracking, good packing, sound product. What's more to ask?
Reply from plasticsheetsshop.co.uk
Dear Nigel,
Thanks for the kind review. It's great to know the tracking kept you informed throughout, and that everything arrived well-packed and in good shape. Careful packaging is something we pay close attention to — plastic sheets need solid protection in transit. We look forward to helping you with your next order.
Kind regards, Tara Plasticsheetsshop.co.uk
Verified
Great service very fast delivery
Reply from plasticsheetsshop.co.uk
Dear Neil,
Thank you for your review! Fast delivery and reliable service are exactly what we aim for on every order — it is always great to hear it shows. We stock a broad range of plastic sheet materials, all cut to size, so we look forward to helping you again.
Kind regards, Tara Plasticsheetsshop.co.uk
Verified
Initial order damaged in transit however response from company was excellent and replacement delivered intact within days of notifying them
Imported review
This is a true game-changer for anyone needing small quantities of sheet plastic. What counts to me isn't the price per square metre, but the price to complete my project. My previous suppliers have a minimum sheet 4' x 2'; expensive, wasteful, hard to cut small. I used up the modest minimum charge on plastic that suits my laser-cutter.
Reply from plasticsheetsshop.co.uk
Dear David, Thanks for the amazing feedback! We’re so pleased our smaller sheet sizes and flexible pricing worked perfectly for your laser-cutting needs. Your support means a lot to us and we hope to help with future projects.Kind regards,Tara
Verified
excellent service sheets perfect greats service have re ordered
Verified
Difficult to order what I wanted. I wanted the sheet for an air con unit. I had to phone up to find how to select the position for the duct cut out.
Then placed the order. When it came it didn't have the cut out...
(Looking back the emails never mentioned the cutout - I don't know how that got lost)
Reply from plasticsheetsshop.co.uk
Dear Richard,
Thank you for your feedback. We're sorry to hear there was some confusion with the ordering process.
Upon checking the order and there wasn't a duct cut-out selected when it was placed.
We always recommend reviewing the order preview before checkout, as this shows exactly what will be manufactured and helps ensure all required options have been included.
That said, we understand mistakes can happen, and we're always happy to help if you're unsure about any part of the ordering process.
Please feel free to contact us and we'll do our best to assist.
Kind regards,
Tara
Imported review
Excellent Customer CareI ordered a plexiglass panel cut to size complete with drilled hole. The panel was delivered on time by UPS courier and left by the back door as instructed if there was no reply.On inspection I noticed the packaging was damaged at one corner, on unpacking I discovered at the damaged corner that the plexiglass panel corner was broken off.As the panel's intended use was to be a window seal for a portable air conditioning unit the damaged panel was unacceptable.I followed protocol and and filed a damaged item report. I was informed that a new order was made and a new panel would be dispatched. After some days of non arrival of the item, I called Plastic Sheets customer care and told them of the problem, in which they agreed the parcel was lost and would open a missing parcel inquiry. I was then advised that a new order would be made and a replacement panel would be sent. In a short period of time I received a new undamaged intact panel.I fully realise that unforeseen problems can arise and that the essence lies in its rectification. In that I would like to commend the diligent way in which Plastic Sheets promptly and professionally corrected the issue. I would definitely recommend the company to any potential customer and would certainly use them again myself.
Reply from plasticsheetsshop.co.uk
Dear Ian, Thank you for your kind and understanding feedback. We truly appreciate your patience while we worked to resolve the issue, and we’re delighted the replacement panel arrived safely. Your recognition of our team’s efforts means a lot to us, and we look forward to helping with any future projects!Kind regards,Tara
Verified
Very good service. Have used them twice now.
Verified
Verified
As ordered but scratched.
Easy to use website and fast delivery. Unfortunately, each side is scratched. It would have been better if one side at least had been covered with a protective film. I’ve had to order a self adhesive rubber sheet to smarten up one side.
Reply from plasticsheetsshop.co.uk
Dear Customer,
Thank you for taking the time to share your feedback, and for your kind words about our website and delivery — we really appreciate that.
We're sorry to hear that the sheets arrived with scratches and that this affected your experience. As this is a PE sheet, a technical material, it is supplied without a protective film as standard — this is intended for industrial and technical applications rather than visible finishing. We can understand, however, that this wasn't clear enough at the time of ordering, and we'll take your suggestion about protective film on one side on board as feedback for our team.
If there's anything else we can help with, or if you'd like advice on a more suitable product for your project next time, please don't hesitate to get in touch at info@plasticsheetsshop.co.uk.
Kind regards,
Lynette, Plasticsheetsshop.co.uk
Verified
Perfect size, delivered quickly and did what I needed it for
Reply from plasticsheetsshop.co.uk
Dear Martin,
Thank you for your kind review! It's great to hear the size was spot-on and the delivery was quick — that's exactly what we aim for. We look forward to helping you again next time.
Kind regards, Sean Plasticsheetsshop.co.uk
