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diamondtreats.co.ukReviews

: 752Excellent

4.73

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certified since: 10/03/2017
updated on: 27/06/2022
diamondtreats.co.uk is checked and certified according to the Trusted Shops quality criteria
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At diamondtreats.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 10/03/2017
updated on: 27/06/2022
diamondtreats.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At diamondtreats.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for diamondtreats.co.uk

88 verified reviews in the last 12 months

752 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
I found the perfect gift for my wife’s 60th birthday that consisted of diamonds to mark her 60th, an emerald which is her birthstone and they are mounted in a golden heart to signify my love. The online ordering process was seamless, I was kept informed by email throughout and the item arrived via Royal Mail the following morning. Excellent service and I would highly recommend’
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the most relevant critical review


7 months ago
Ordered this Christmas present on 19th Dec, expected delivery (according to the website) by 9.00am on 21st Dec. Still not received it on 23rd Dec and flying to Bucharest today. Yes, it is Royal Mail's fault, but you select them as a provider and so it's your responsibility. And your customer service has been shocking - no phone or email contact from you at all, no refund of delivery charges - nothing. Very poor. I'd avoid this company at all costs.
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Reviews for diamondtreats.co.uk

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 Verified review
4 months ago
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4 months ago 
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6 months ago
The original item purchased unfortunately was not suitable however a new item was chosen and a exchange was arranged. The exchange, with an additional amount, was arranged via email and completed successfully. Excellent service and speed of delivery
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7 months ago
Ordering was easy and it was great to find a discount code on the website, especially at this time of year! My order was exactly as described and I love the sparkle of the amethyst gem-I’m sure the Mrs will to, when she opens it on Christmas Day 😊
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7 months ago
Speaking to Vinay was a joy. Couldn’t do enough to help me. Service was excellent. Attention to detail on the jewellery is immaculate. My wife is so pleased with the necklace. Would definitely use this company again. Very professional.
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 Verified review
7 months ago
Brilliant service. I have purchased jewellery from Diamond Treats on a couple of occasions. Communication is always very good, products are fantastic, packaged really well and delivery has also been very prompt. Highly recommended.
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 Verified review
8 months ago
Excellent service and value. Items were very good quality they arrived quickly, well packaged, with diamond certification and insurance valuation. I have purchased three items so far and I have been very impressed with each.
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 Verified review
8 months ago
Great service, and nicely presented, just hope that what’s in the gift wrapped box looks as good as the photos. Love the appeal of the valuation and diamond certificate too, Let’s hope the recipient appreciates the item.
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 Verified review
8 months ago
Love,love,love,my earrings,they arrived the next day .Im sure I will wear them loads.I would definitely buy from Direct Diamonds again and would definitely recommend.
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6 months ago
They messaged me when I ordered a product that was out of stock. I then picked another and it arrived within 2 days. The customer service was fantastic
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7 months ago
Absolutely fantastic customer service. Both items arrived very quickly and are really good quality. Will definitely buy again.
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 Verified review
7 months ago
Speedy service and excellent choice of size. Not easy to find a small size ruby stud earring. Very pleased with my purchase.
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9 months ago
Order despatched immediately, presentation in the box was really nice and the earrings were as described thankyou
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7 months ago
Fast delivery, beautifully presented. Highly recommend.
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1 year ago
Amazing!! Couldn’t believe how long it took, I ordered at 11.20 am on Tuesday and my necklace was delivered by 9 am the next morning on Wednesday, cannot fault your service. I’m extremely pleased with my diamond and ruby pendant, it matches a pair of earrings I have perfectly. Would not hesitate in recommending or using again
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11 months ago 
Nothing bad to say about my shopping experience. Found the shop on a whim whilst searching the internet tirelessly & glad I did. Customer service was good got straight back to me once back from annual holiday, quality items at Fantastic prices and also great packaging and fast shipping.
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5 months ago
Having previously ordered a diamond necklace for my girlfriend that was of exceptional quality I decided to order a diamond bracelet that she had chosen which was again of the highest quality. Would recommend diamond treats 100% and will definitely order again soon.
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5 months ago
Great choice of jewellery, excellent quality and very professional customer service. I love the Pearl and diamond pendant design which I purchased. I also purchased a classic design of Pearl and diamond earrings that are extremely elegant. Simply perfect!
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7 months ago
The 18 carat diamond necklace that I ordered was of excellent quality at a very competitive price - There was a minor issue with delivery but this was the fault of Royal Mail NOT the company and was very quickly rectified by them. Would recommend 100 %
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11 months ago
Delighted with the earrings. They more than meet my expectations. I bought them for my future daughter in law, who’s wedding is very soon. Packaged very well & quick delivery. A great buy.
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