Nice site but my experience was that the ordering process seemed to be in German and I struggled how to change the language to English. It wasn't until I committed to purchase your downloadable software by clicking on what I assumed was the install button that I was then given the opportunity to select my language. A little confusing but I was successful in the end. Could I suggest the opportunity to select language is on the main page advertising the software. Other than that, I am very happy with your software which is efficient and easy to use.
Many Thanks
Stay Safe
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5 months ago
The Publisher application that I purchased downloaded onto every drive EXCEPT my hard drive. It is now resident on my dvd where I cannot move, remove , open or delete it.
Chat support was useless. The downloading instructions told me to open the file on ACCESS which I don't have installed. Why was that not advised BEFORE I paid for it.
I was initially refused a refund but I've now been told that my money has been refunded. I asked several times for an app that would uninstall Publisher from my DVD drive and was sent an MS Office uninstall programme that they THINK can be tailored just to remove PUBLISHER.
Waste of time! The company needs to improve its customer pre purchase information , have support operatives that understand what to do when you tell them that what is happening in reality is not the same as the instructions on their pathetic Download Instruction Sheet!
I downloaded the software but was left with a drive letter that wouldn’t delete from explorer. I eventually got rid of it with a proprietary shredder.
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4 months ago
Download was not successful - no mstallation of Windows 11. Refund?
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4 months ago
will not download so would like a refund
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4 months ago
give me a refund
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5 months ago
Not being very technical, I attempted to download the Avast security, which I bought. Unfortunately I was unable to do it, and being deaf, I contacted sales " "help", where I was informed to try a different contact, which again did not help.
I kept asking for help, but nothing was available for the hard of hearing.
I eventually, by chance, got a friend to assist me, where it was downloaded.
The programme was very good, but back up was very poor.
I have been asked if I want additional security, preventing outsiders accessing my account, and would like to buy it if Blitzhandle24 can supply & perhaps assist with instructions. Hopefully it would be easier to download
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