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certified since: 25/03/2020
updated on: 06/07/2022
blitzhandel24.co.uk is checked and certified according to the Trusted Shops quality criteria
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Reviews for blitzhandel24.co.uk
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the most relevant positive review
5 months ago
I had a small problem with activation of my program after a reinstall I connected Blitzhandle for advice They responded within hours requesting more details and a screenshot of my problem
They were everso helpful and showed a genuine concern and willingness to solve my issue which I am very happy to say that I received advice as what I needed to do I followed what they suggested and problem solved Thank you.
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the most relevant critical review
4 months ago
The Publisher application that I purchased downloaded onto every drive EXCEPT my hard drive. It is now resident on my dvd where I cannot move, remove , open or delete it.
Chat support was useless. The downloading instructions told me to open the file on ACCESS which I don't have installed. Why was that not advised BEFORE I paid for it.
I was initially refused a refund but I've now been told that my money has been refunded. I asked several times for an app that would uninstall Publisher from my DVD drive and was sent an MS Office uninstall programme that they THINK can be tailored just to remove PUBLISHER.
Waste of time! The company needs to improve its customer pre purchase information , have support operatives that understand what to do when you tell them that what is happening in reality is not the same as the instructions on their pathetic Download Instruction Sheet!
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Reviews for blitzhandel24.co.uk
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Verified review
8 days ago
Delivered what was promised.
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21 days ago
excellent service
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18 days ago
good service
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21 days ago
Good
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15 days ago
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16 days ago
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20 days ago
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23 days ago
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1 month ago
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16 days ago
I purchased a 1year subscription to Bullguard Internet Security from blitzhandel24.co.uk on 11 June 2022. When I attempted to install the product key, I was informed that Bullguard had ceased trading on 31 March 2022 and was now under the auspices of Norton Internet Security. Bullguard offered me a choice of three Norton products, for which I would have had to pay extra. I did not respond to this offer; instead, I downloaded an alternative and free security program which I am now using. My request for a refund has been refused, but blitzhandel24.co.uk do not seem to understand that the product they were selling me was actually no longer available. They have taken my money under false pretences.
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1 month ago
They have sold me Dragon for use on a Mac knowing that it no longer works on a make unless one uses Parallels.
I only use Macs
They have not refunded my money yet and I can not use their product.
I consider that their behaviour is deliberately fraudulent because DMO has.not been supported on a Mac since 2018
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19 days ago
Software could not be validated with code supplied to me
I am now locked out. Attempt at Team Viewer did not work for someone who has never used it before. Not clear enough instructions
Your prompt return of e-mails was appreciated
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21 days ago
Very poor after service. they have sold a product for a Mac which does not work. Each email takes a few days to be replied to and still no resolution.
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16 days ago
I am unable to install the full package. I am unable to operate convert to Microsoft word or to Excel.
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Yesterday
Did not specify requirement for further payments -a scam.
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1 month ago
Purchase of online download software handled well, received necessary link quickly. The only snag was that on the Download screen the actionable text was in grey (did not immediate appear to call for my response); when passed to the software supplier's site to undertake the download I had to re-input the actual item - And the name was slightly different
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1 month ago
The program I purchased was well priced and did what was required, but I was particularly happy with the customer service, which was both patient and understanding for a non-expert like me!
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1 month ago
Excellent service, missing an important piece of information contacted the company by return problem sorted. Would recommend this company to anyone needing this service.
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2 months ago
They were very helpful in resolving a technical issue. I was able to get on with the work package I was committed to complete.
Many thanks
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2 months ago
The third time I have ordered Bullguard security from you at a very reasonable price with fast download delivery of the product key.
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