Playwell
Reviews:

4,951 total reviews   870 reviews in the last 12 months

Review summary

Customers frequently praise the fast and reliable delivery, the quality and durability of the products, and the consistently responsive and helpful customer service. Many also appreciate the wide selection of products, the easy-to-use website, strong communication with order updates, and the fair pricing that offers good value for money. Some customers mention occasional minor product defects, sporadic concerns about shipping costs, and a desire for even greater product variety or prompt restocking. There are also isolated complaints about delivery delays, missed or unclear notifications, and some navigation or checkout process issues on the website.

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ReviewsPlaywell

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(739)
Community member 
1 Reviews
 Verified

New Gi trousers

I bought a pair of trousers to replace a damaged pair. Service was excellent and the item arrived promptly. I am happy with the product.
Community member 
1 Reviews
 Verified
You guys always deliver on time and fast and you are one of the only stores I can buy my soaring equipment without paying obscene shipping costs and your prices are fair and allow me and my friends to have a great time, my only complaint is that one of my swords came crooked and it dosent effect it too much but it still annoys me as it looks off but besides that I love my other sabres and would buy again!
Community member 
2 Reviews
 Verified
Excellent service, great products and really fast delivery. Our favourite supplier of martial arts equipment, has never let us down.
Community member 
4 Reviews
 Verified

Great every time

We have ordered a number of times now and each time, hassle free ordering, delivery has been quick and the items have been spot on and exactly what my son wanted. Great service overall. Thank you
Community member 
1 Reviews
 Verified

Excellent service

Found the site easy to navigate and use. There was a note to say that they were closing early so I didn’t expect anything to happen as far as dispatching the goods that day or possibly the next. However the goods were. So, very good service and I will use again.
Community member 
1 Reviews
 Verified
Items in stock. Quick delivery. The website is a bit awkward would be better if there was an actual basket page with total on it as when I added 2 items to basket then had to pay via one of the items there by addid to of that item to basket. I had to do it 3 times before I realised to add 1 item and then pay via the second item without adding it and it would take me to a pay page with one of each.
Community member 
1 Reviews
 Verified
The despatch is always promt. The items are as described. Very pleased with the products amd servicee.
Community member 
1 Reviews
 Verified

Amazing every time

We bring our son (8) here often, he loves it. The staff are friendly and always willing to help. The shop and facilities are so clean and tidy.
Community member 
1 Reviews
 Verified

Excellent service and product quality

Very easy to order and a fantastic choice of products. Delivered on time as promised and when the bag came it was more than we expected. A beautiful, robust bag and I’m sure our son will be delighted. Well done and thank you for providing a quality service all round. We will definitely use your company again.
Community member 
3 Reviews
 Verified

Excellent quality as usual

Really happy with the quality of my purchase and even happier with the delivery. Same day dispatch and had them within 48 hours
Community member 
1 Reviews
 Verified

First order, not the last

My order was despatched promptly and I am pleased with the quality. No suggestions for how you could improve on your service, just keep up the good work
Community member 
1 Reviews
 Verified

Excellent service and fast delivery 👍🏻

I placed my order on a Friday night and it was delivered on the following Monday. You can't get a faster service than that. Playwell martial arts are the best company in the UK for all of your martial arts needs
Community member 
1 Reviews
 Verified
Prompt processing. Received a call to advise that one karate belt was actually out of stock, but another size was available. Order updated and advised shipped that evening.
C F
Colin F.
6 Reviews
 Verified
Great products, great prices, great service, very helpful, professional staff. Always a 10/10
Community member 
1 Reviews
 Verified

Good value, both time and money

They have a very good range, prices are reasonable, and the delivery time is incredibly fast
Community member 
1 Reviews
 Verified
amazingly quick and efficient delivery of something I could not find else where - super happy customer
Community member 
2 Reviews
 Verified

Highly recommend Playwell, always very helpful.

Playwell are always very helpful and if you have any problems you can speak to a person very quickly and they are extremely efficient in rectifying any problems. I would highly recommend. Great choice and great value.
Community member 
1 Reviews
 Verified
As described, well packaged and timely delivery. Would purchase again from this company. Very happy customer.
Community member 
1 Reviews
 Verified
Delivery was super quick and the items were just as described! Always a good experience
Community member 
1 Reviews
 Verified
The product is good quality. Price and delivery time is good.

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