this was my first time shopping at Hifas Da Terra. I was surprised to find that there is a filiale in the UK. My initial contact had been with the firm in Spain. Staff were very helpful . To order my products was easy, and I had them delivered within days. Very hapy with the service and the products. I will continue shopping with the company.
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1 year ago
Delivery: no need for such large box for the items sent.
Products: find an alternative to plastic please. I am not sure about the efficacy of some of the products on me. I have used them for about 9 months now.
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Reviews for hifasdaterra.co.uk
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Verified review
4 months ago
Great product and very efficient delivery service... I have been using now for 5 years.
Excellent information excellent product excellent and friendly service
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4 months ago
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4 months ago
Late delivery two days more than promised
No tracking number given
The contact number given has no English option
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Answer by hifasdaterra.co.uk
4 months ago
Good morning,
Thank you for your feedback and apologies for the inconveniences. We have spoken to the transport company and the attempted to deliver on time but they were not able to that is the reason why they did not deliver on time. Delivery for the UK is 24-48 business hours. If you wish to call us in the future, our UK customer service number is (+44) 787 930 6510 or you can also email us at hello@hifasdaterra.com
We will consider adding the tracking link to the order emails. Once again, apologies for the inconveniences.
this was my first time shopping at Hifas Da Terra. I was surprised to find that there is a filiale in the UK. My initial contact had been with the firm in Spain. Staff were very helpful . To order my products was easy, and I had them delivered within days. Very hapy with the service and the products. I will continue shopping with the company.
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Verified review
5 months ago
I order regularly now from Hifas Da Terra because their products are not only of very high quality and standard but their service is also impeccable. They listen, they care to get things right with their customer base. I am very glad to have been recommended Hifas Da Terra and will continue to use their excellent products.
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10 months ago
Mico-Five is a product I have used for several years with excellent results. Customer support, be it product information or health advice has always been a strong point of Hifas da Terra which I appreciate as a Nutritional Therapist. Delivery is quick, whether to a client or myself.
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9 months ago
I haven’t get my products yet that’s why I can’t rate the delivery. But the costumer service was excellent as I asked few questions and I was answered in the moment. I had tried this products before and the results where very good so I am very pleased with them.
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10 months ago
Product was out of stock, an offer of contact when available failed to materialise. Only a small inconvenience as I was able to check online myself, but if I had relied on this facility .. I would still be waiting. Better not to offer if you can’t deliver.
Brilliant service, brilliant products, very helpful staff. I also enjoy attending the zoom sessions which are very informative and help me to understand the healung properties of certain mushrooms and which ones to apply for my health needs.
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6 months ago
Easy to order from website.
Notification process excellent to reassure that the order has been received.
Appreciate being told the order is on it's way.Reduces the stress of knowing an order is being delivered especially to clients.
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11 months ago
The best medicinal mushroom brand I have ever come across. The quality and effectiveness of these products are far more superior to others I have tried. Also very good information on the website and great customer service.
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9 months ago
I was very happy with the support from Hifas da Terra, I reached out to ask what products they recommended for a specific condition and they got back to me very quickly, and the products arrived in very good time.
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9 months ago
Parcel not delivered as went to incorrect address
Left note and fortunately the person ket me know then had to collect from post office next day
All very annoying but not Hifas fault just lazy parcel force
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1 year ago
Straight forward, quick and easy to order. Great website set up and very informative. Ordered products as part of protocol in response to peritoneal cancer. Will review further following product use.
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5 months ago
A great quality product. Everything about the Hifas da Terra products is well thought about, well sourced, nicely packaged and work and they taste good. So happy to have found this brand.
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5 months ago
They respond quickly to emails, are very helpful in selecting the right products and delivery has always arrived on time. I appreciate that their shipping boxes have improved.
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1 year ago
I love Hifas da Terra products, delivery time is always quick, the information on the website is helpful, the quality seems excellent and we feel better for taking them.
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9 months ago
Incredible products and service. I’ve been taking mushrooms supplements for 12 months now and then quality from Hifas da Terra is excellent.
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1 year ago
Order arrived the next day. Product highly recommended by my Nutritionist. Only negative is that the invoice emailed to me was in Spanish!
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