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desenio.co.uk
Reviews:

1,338 reviews in the last 12 months31,949 total reviews  

4.15
Good
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Top positive review

4 Sept 2023
 Verified review
Lovely print and frame matched very well , and really happy with overall look. There was no instruction how to remove the plastic film , i think this needs addressing.

Top negative review

4 Jan 2024
 Verified review
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
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Reviews for desenio.co.uk

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15 Apr 2024
 Verified review

Great pictures. Flimsy frames

The pictures I wanted printed came out so good. However the frames are very flimsy any the plastic front kept bending and going through the frame whilst I was trying to put my picture in and tighten the fastenings. I ended up having to hold the frames and the Plastic in the middle when I was putting the picture up on the wall, otherwise it was just falling out the front. Even mow it’s up on the wall I can see the plastic starting to fall out again.
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11 days ago
 Verified review

Posters arrived damaged due to poor packaging

Ordered from Desenio before and very happy with prints as they delivered flat in a well packaged box. This time they were loosely rolled into a cuboid box which was flattened in transit so my prints now have 3 crease marks all the way across which are still visible in the frame. Very disappointed this time and probably won’t order again
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18 Apr 2024
 Verified review

Lovely prints, lots of choice.

Prints were really nice, and as shown on the website. The delivery time ( about 10 days) was ok considering the prints were coming from the EU. They were very well packaged. I’ve knocked one star off as I was expecting the frames to be of better quality considering the price. I would use them again, but next time without the frames.
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11 days ago
 Verified review
All the pictures and Frames are of a good quality and the deal at the moment is really good I think that the customer service is very helpful when it comes to the difference between CM and Inches is made clear. The canvas are also good. I would recommend DESENIO to all.
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13 days ago
 Verified review

Lovely print but packing dented

I loved the print that I purchased but unfortunately when I collected it the package was dented and squashed so the print was creased so I had to try to flatten it down myself. Previous purchases have always arrived in a tube which is much better.
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2 days ago
 Verified review
Beautiful quality prints. Well packaged and delivered quickly and carefully. Slightly to small for the frames I have so have ordered mounts. 4 stars as I couldn’t order mounts from Desenio when I ordered my prints.
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8 days ago
 Verified review
Nice pictures but awful delivery service. Pictures were left out in the rain by Evri, despite me contacting the delivery company in advance. Recommend Desenio explore a different delivery provider
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SF
12 days ago
 Verified review

Great service. Excellent products.

I initially bought the wrong print and they responded immediately to my email, cancelling the original order. When I re-ordered the prints arrived quickly and were excellent quality.
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6 Apr 2024
 Verified review
Good quality - very pleased. Would have liked a quicker delivery - almost two weeks for a lightweight package seems a bit long. However - very pleased and worth waiting for.
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7 days ago
 Verified review

Wall art print

Item was packed well and delivered on time however the print itself was really poor quality for the price. Had to order another one from a different supplier.
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15 Apr 2024
 Verified review
Parcel arrived with outer package open one end and inner wrapping damaged due to Insufficient taping to exterior. Fortunately artwork was just about intact!
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5 Apr 2024
 Verified review
Prints arrived in perfect order. Delivery time was as predicted. Love what I choose, very much as shown on the website and would use this company again.
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8 days ago
 Verified review

Quick to sort problem 😀

I have used this shop twice now and the service has been good both times. This time part of the order was wrong but it has been rectified very quickly.
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6 Apr 2024
 Verified review
Fast delivery, very well packaged and beautiful quality overall very happy. I would like to see the cost of shipping reduce as put me off ordering
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3 Apr 2024
 Verified review
The product itself was ok but not sure it was worth the money paid. Also one of the frames (plastic front) had slight damage/mark on it.
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BC
Brown T C.
Faversham
11 days ago
 Verified review
Delivered well package and the prints were as advertised. Black frames were a bit cheap and not fitted well in corners
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3 days ago
 Verified review

Well packaged

Item was packed well in robust cardboard. Easy to put picture in frame. Picture took quite a while to arrive though.
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2 Apr 2024
 Verified review
Fully informed, quick dispatch. Had a small issue with the picture I ordered and it was rectified very quickly.
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17 Apr 2024
 Verified review

One stop shop for artwork

I liked the way the picture was packaged. Delivery was quick and easy. Lovely choice of artwork on the site.
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3 days ago
 Verified review
Says 3-6 business days, but doesn’t tell you it’s being shipped from outside of the UK, hence delays!
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