desenio.co.uk- Logo - reviews

desenio.co.uk
Reviews:

1,326 reviews in the last 12 months31,796 total reviews  

4.14
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 27 Mar 2017
The Trustmark indicates trustworthy online retailers.
desenio.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

4 Sept 2023
 Verified review
Lovely print and frame matched very well , and really happy with overall look. There was no instruction how to remove the plastic film , i think this needs addressing.

Top negative review

4 Jan 2024
 Verified review
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for desenio.co.uk

 Sort by  
Relevance
11 days ago
 Verified review
It's not helpful to not have an account in order to save your basket. But the options otherwise are great.
Report review
19 hours ago
 Verified review
No issues with ordering and delivery. The print had a crease in it but isn’t noticeable now it’s on wall.
Report review
11 Mar 2024
 Verified review
I'm a repeat customer every order arrived beautifully packaged and great communication.
Report review
7 days ago
 Verified review
I love this website, art is well packaged, good quality. I’d absolutely recommend
Report review
14 Mar 2024
 Verified review
Easy to order and very happy with delivery and the quality of the picture
Report review
6 Mar 2024
 Verified review
Easy to order items and very quick delivery and very professional packed
Report review
28 Feb 2024
 Verified review

Great!

Huge selection of products and excellent delivery Very well packaged too
Report review
11 days ago
 Verified review
Great choice of prints, beautiful frames and delivered super quick.
Report review
2 Mar 2024
 Verified review
Great service, beautiful prints and white frames are high quality
Report review
3 Mar 2024
 Verified review

Lovely products and excellent customer service.

Such lovely products and excellent customer service. Thank you!
Report review
3 Mar 2024
 Verified review
Glass very fragile two times delivery received damaged glass
Report review
Answer by desenio.co.uk
8 Mar 2024
Hi, Thank you for bringing this to our attention. We apologize for such a long wait for our answer. At the moment we deal with high amount of orders and requests to the customer service. We are also so sorry that your frames arrived damaged. We are making every effort to provide our customers with products of high quality. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. Kind regards, /DESENIO
3 days ago
 Verified review
Quick delivery. Lovely print will definitely be buying more
Report review
12 days ago
 Verified review
Good quality print, well packaged and tracked all the way
Report review
3 days ago
 Verified review

Beautiful Prints. Beautifully framed. Arrived quickly

The framing service could be explained a but better
Report review
11 Mar 2024
 Verified review
Ordered many times and have not been disappointed.
Report review
11 Mar 2024
 Verified review
Delivery and communication regarding delivery.
Report review
Answer by desenio.co.uk
13 Mar 2024
Hi Joanne, Thank you for your feedback. We're so sorry to hear about the problems you have experienced with our freight partner and that you were not satisfied with the communication regarding delivery! This is of course not how we would like our customer's experience to be. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO
11 days ago
 Verified review

Would recommend

Great customer service and quality of product
Report review
12 days ago
 Verified review

Wonderful art prints at great prices …

Great prices and fabulous delivery service.
Report review
11 Mar 2024
 Verified review
Prints are good quality and arrived quickly.
Report review
11 Mar 2024
 Verified review
Beautiful prints would not go anywhere else.
Report review