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Top positive review
4 Sept 2023
Verified review
Lovely print and frame matched very well , and really happy with overall look. There was no instruction how to remove the plastic film , i think this needs addressing.
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
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Reviews for desenio.co.uk
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11 days ago
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It's not helpful to not have an account in order to save your basket. But the options otherwise are great.
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19 hours ago
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No issues with ordering and delivery. The print had a crease in it but isn’t noticeable now it’s on wall.
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11 Mar 2024
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I'm a repeat customer every order arrived beautifully packaged and great communication.
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7 days ago
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I love this website, art is well packaged, good quality. I’d absolutely recommend
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14 Mar 2024
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Easy to order and very happy with delivery and the quality of the picture
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6 Mar 2024
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Easy to order items and very quick delivery and very professional packed
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28 Feb 2024
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Great!
Huge selection of products and excellent delivery
Very well packaged too
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11 days ago
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Great choice of prints, beautiful frames and delivered super quick.
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2 Mar 2024
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Great service, beautiful prints and white frames are high quality
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3 Mar 2024
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Lovely products and excellent customer service.
Such lovely products and excellent customer service. Thank you!
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3 Mar 2024
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Glass very fragile two times delivery received damaged glass
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Answer by desenio.co.uk
8 Mar 2024
Hi,
Thank you for bringing this to our attention.
We apologize for such a long wait for our answer. At the moment we deal with high amount of orders and requests to the customer service.
We are also so sorry that your frames arrived damaged. We are making every effort to provide our customers with products of high quality.
We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.
Kind regards,
/DESENIO
3 days ago
Verified review
Quick delivery. Lovely print will definitely be buying more
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12 days ago
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Good quality print, well packaged and tracked all the way
The framing service could be explained a but better
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11 Mar 2024
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Ordered many times and have not been disappointed.
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11 Mar 2024
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Delivery and communication regarding delivery.
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Answer by desenio.co.uk
13 Mar 2024
Hi Joanne,
Thank you for your feedback.
We're so sorry to hear about the problems you have experienced with our freight partner and that you were not satisfied with the communication regarding delivery! This is of course not how we would like our customer's experience to be.
We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern.
We wish you a lovely day!
/DESENIO
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