eibabo.uk

Reviews:

Thank you for the positive feedback; we would be delighted if, next time, you could let us know what you particularly enjoyed about shopping at eibabo. All the best and have a wonderful time. The eibabo team.

Thank you very much for your 5-star review! We’re delighted that you’re satisfied. Your trust means a great deal to us. We look forward to welcoming you back to eibabo in the future. The eibabo team

Thank you for your 3-star rating. We are sorry that we apparently did not fully meet your expectations. As no comment was provided, we would greatly appreciate it if you could let us know what we could improve. Your feedback helps us continuously improve our service. Your eibabo-Team

Thank you for the review. We are a German company that ships products worldwide and operates various country-specific online shops. Deliveries to non-EU regions are generally made on a DDU (Delivered Duty Unpaid) basis. Our shipping costs do not include customs duties or other import fees for EFTA states or third countries. This is clearly stated at all relevant points in our shop and on comparison portals. We kindly ask for your understanding. The eibabo Team.

Great, thank you for your feedback! Once we receive your order, you will immediately receive a technical confirmation of receipt. This will be followed shortly afterwards by an order confirmation. Emails of this kind are often identified as spam and end up in your spam folder. We therefore recommend that you mark emails from our sender as trustworthy. Best regards, Your eibabo team.

Thank you very much for your great top rating! We are delighted that the delivery reached you so quickly and that you appreciated the personal touch of our individual follow-up email. It's wonderful that our service left such a positive impression on you. We sincerely thank you for your trust and look forward to serving you again with your future orders. Your eibabo team

Thank you very much for your 5-star review. We are delighted that you are satisfied with your order, even though you did not leave a comment. We appreciate your trust in our shop and look forward to continuing to provide you with reliable service in the future. Your eibabo team

Thank you for your feedback. We are sorry to see that you were not satisfied, especially as we have not received any details about a problem via email or through your customer account. According to our records, your order was placed on 20 July 2026 at 12:08 and dispatched on 21 July 2026. The instantaneous water heater was delivered in the United Kingdom on 30 July 2026 at 10:11, within the delivery period stated in the order confirmation of up to five working days, Monday to Friday and excluding public holidays. As we currently cannot identify any issue with the order or delivery, we would be grateful if you could contact our customer service with further details. We will be happy to review your case carefully and find a solution if anything has gone wrong. Ihr eibabo Team

Thank you very much for your great review. Thanks to our well-connected logistics network, we were able to deliver the ordered goods to you in a very short time. We look forward to your next visit to eibabo and wish you all the best until then. Your eibabo Team.

Thank you for your positive feedback! We are delighted that you are satisfied with the fast delivery, the user-friendliness of our website, and the quality of our products. We appreciate your trust and look forward to welcoming you and your friends back again soon. Your eibabo Team.

Thank you for taking the time to leave a review. Your feedback helps us to further optimize our shop and service. We will gladly pass it on to our support team. Your eibabo Team.

Thank you very much for your 3-star rating. We’re sorry to hear that your experience was only average. We’d love to understand what we can improve – if possible, please let us know briefly what you felt was missing or what you didn’t like. Your feedback helps us to improve our service and ensure you’re more satisfied next time. Your eibabo team

Excellent. Thank you very much for your positive feedback. We are delighted that you are very satisfied with our service. We always strive to respond quickly and flexibly in order to offer our customers the best possible shopping experience. We look forward to welcoming you back to eibabo soon. Your eibabo team

Thank you very much for your great review. We are delighted that you find our service professional. Thank you for your trust – we look forward to supporting you again with your future orders. Your eibabo team

Your order was processed within 24 hours, including customs clearance (all export documents), and dispatched to you by us. According to the tracking information, the parcel currently has the following status: "Tue, 30 June 2026, 09:51, United Kingdom: The shipment is undergoing customs clearance for import into the destination country/region. Please find further information" Please check your inbox and email account to see if you have received any information from customs regarding import VAT and charges. Unfortunately, we do not understand why you are criticising us so negatively, even though we processed and dispatched the order extremely quickly. If a delivery is extremely important to you, you should select DHL EXPRESS in future. It would also be helpful if, in the event of any questions or problems, you would contact our support team first so that we can assist you, rather than immediately leaving negative reviews. We will contact DHL and request a review of the situation in the UK. Please therefore get in touch with your personal account manager via your customer account on eibabo, once you have logged in. An advisor is available to assist you there 24/7.

Thank you for the great review! We're so glad everything went well. Your eibabo team

Thank you for the positive feedback. We would be very happy if you could tell us what you particularly liked next time. Warm regards, your eibabo team.

We regret that you have not yet received your order. However, your shipment has been located in the UK since May 5, 2026. The package is currently being held in the UK because the required import fees have not yet been paid. Please settle the customs and import duties promptly to avoid the return of the shipment and the associated additional charges. For further details, please refer to the Royal Mail tracking information. You can find the link in the delivery notification we sent you. eibabo Customer Support

Thank you for taking the time to write such a great review. Thanks to the high stock availability in the eibabo shop, we were able to ship your order very quickly. We look forward to your next visit and wish you a wonderful day. Your eibabo team

Thank you for your review. We are delighted that you are satisfied with our customer service. We look forward to your next visit to eibabo and wish you a pleasant day. Kind regards from Frodsham, your eibabo team.