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Top positive review
27 May 2023
Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)
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18 Nov 2023
Verified review
Quick dispatch, felt packing let product down as my 2 bras arrived loose is a battered box!
Product great through
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16 May 2023
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Online Triumph is so much better than
shopping in stores where nothing matches and never find the right sizes!
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4 Sept 2023
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Enjoyed the sale. Ordered bra which came quickly, boxed inside a slightly battered box but it arrived safely.
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3 Aug 2023
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Came quickly. Box was probably much larger than it needed to be which means tala up more space in transport
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24 Jul 2023
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Good website, good choice and easy to order. Delivery time a bit slow though - think I waited over a week.
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15 Jun 2023
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Delay due to Brexit!!
Who voted for that rubbish?
Product is good but delivery from Germany is a problem.
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19 Nov 2023
Verified review
Suggestion
You seem to have a lot of minimiser bras but what about the Ato C cups. Not everyone wants a padded bra.
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8 Dec 2023
Verified review
Quick delivery and returns.
I Need to mark the first delivery down because they left parcel outside.
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16 Jul 2023
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Great service excellent quality bras and hood discount for members, best quality bras around in my view
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10 Jul 2023
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Wonderful
Easy to navigate website, fabulous quality products and fast delivery . Will definitely use again.
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17 Jun 2023
Verified review
I do have returns But not a problem
I do have returns . But not because of quality .fit.they arrive beautifully wrapped easy to exchange
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4 Aug 2023
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Good site to navigate. Pay by PayPal to make it easy. Purchases arrive promptly and well packaged.
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4 Dec 2023
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Triumph website is easy to use. Being a MyTriumph member gives free postage & early discounts.
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16 May 2023
Verified review
Easy to find what I wanted. Very pleased with my purchase although delivery was not very quick.
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16 Oct 2023
Verified review
One improvement would be to have non minimiser soft cupped but underwire bras clearly marked.
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3 Aug 2023
Verified review
SIMPLY THE BEST.
Extremely efficient and quick delivery system. Cannot fault them in any way. Superb service.
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25 Sept 2023
Verified review
First class delivery and packaging. The quality of the lingerie is always excellent too.
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14 Jun 2023
Verified review
Great Triumph purchase
Delighted with my bras. Kept informed of the progress all the time. No complaints at all
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31 Aug 2023
Verified review
My ordederd have delivered quickly and actually I received my refund quickly Thank you
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10 Dec 2023
Verified review
Delivered by evri but cannot return
them now having to contact you on how to return
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Answer by Triumph® Online Shop (UK)
14 Dec 2023
Dear customer,
please use our return process to sent items back free of charge. There is no need to contact our customer service.
We've informed you about the return process in the delivery confirmation.
https://uk.triumph.com/returns
Your Triumph Online Team
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