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Triumph® Online Shop (UK)Reviews

: 4,267Good

4.43

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certified since: 07/07/2015
updated on: 07/08/2022
Triumph® Online Shop (UK) is checked and certified according to the Trusted Shops quality criteria
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certified since: 07/07/2015
updated on: 07/08/2022
Triumph® Online Shop (UK) is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Triumph® Online Shop (UK), you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Triumph® Online Shop (UK)

298 verified reviews in the last 12 months

4,267 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago 
The basic products are good and well made. However, the packaging of them leaves a lot to be desired as the plastic hangers on all the garments are not generally recyclable and are totally unnecessary. The paper labels sewed into the garment size label are badly sewn and very difficult to remove with damaging the label itself which leaves fraying. The plastic tags are also superfluous for garmens that are not going to be on display in shops. These may be small things on the one hand but it might be worth Triumph thinking a littkle more ecologically regarding its packaging and presentation
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the most relevant critical review


7 months ago
Returned item on 8th January 2022 and tracked delivery receipt shows item received by Triumph on 12th January 2022. Have emailed them 3 times including copy of tracking receipt and have still not received email from them acknowledging receipt of item … reply from them on 17th January 2022 saying I would get automatic email from them when return registered … what does that mean? They received it on 12th January and it’s still not been registered on 21st January … come on Triumph get your act in order!
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Reviews for Triumph® Online Shop (UK)

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(10)
 Verified review
3 months ago
I ordered twice as I forgot to put discount code in. 1st box perfect. The original arrived with PJs in. I have emailed but as yet no response.
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Answer by Triumph® Online Shop (UK)
3 months ago
Thank you for your message. Unfortunately, the reply to your email was delayed by 2 days. You received the answer to your e-mail dated 13.05.2022 on 17.05.2022. Please also check the junk folder. We thank you and wish you a pleasant day. Your Triumph Team
 Verified review
3 months ago
I’ve been sent the wrong item. I have emailed and had no response.
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Answer by Triumph® Online Shop (UK)
3 days ago
Dear customer, thank you for your review. The matter has already been resolved with our customer service team to your satisfaction. Your Triumph Team.
 Verified review
5 months ago
Just insure if I have a return The customer knows if you received it refund it , what happen with it , like all other proper brands
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Answer by Triumph® Online Shop (UK)
5 months ago
Dear customer, unfortunately we do not understand your request. Please contact the customer service. We will be happy to help you.
 Verified review
1 year ago 
Delivery and customer service from parcel force was the worst I’ve ever had. It is letting triumph down big time, such a shame.
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Answer by Triumph® Online Shop (UK)
1 year ago
Dear Customer Thank you for your message and your frank words about the delivery delay. Feedback and suggestions from our customers, both praise and criticism, are very important to us, as this is the only way we can continuously optimise our service and performance in the Triumph Online Shop. We will therefore be happy to pass on your criticism to our colleagues and would like to thank you for y
 Verified review
1 year ago 
I returned all 3 bras purchased but have only been refunded for one. i have reported this online but as yet no reply.
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Answer by Triumph® Online Shop (UK)
1 year ago
Dear customer, We have made a second credit note for your order on 25th of August. It might take a few days until the refund will show up in your PayPal account. We hope to have helped you with your request and wish you a nice day. Kind regards.
 Verified review
1 year ago 
I have returned these items and am still waiting for my refund, after two weeks. Now i'm asked for a review!!!
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 Verified review
1 year ago
The item was a bad fit and I returned it and am still awaiting notification of my refund at 13th August 2021
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 Verified review
7 months ago
Lack of communication. Slow delivery. Had to chase multiple times then no response for ages.
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Answer by Triumph® Online Shop (UK)
7 months ago
Dear customer, We are sorry that the delivery took so long. Your order from 12.01.202 left our warehouse on the same day. Unfortunately, due to the special situation, including customs, there are delays in delivery within the UK. We apologize for this, but it is beyond our control. The Triumph Team wishes you a pleasant day.
 Verified review
10 months ago
I will not be buying from Triumph again.
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