Triumph® Online Shop (UK)Reviews:
397 reviews in the last 12 months4,969 total reviews
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Top positive review
27 May 2023
Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage
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Top negative review
12 Oct 2023
Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)
7 days ago
Verified review
Delivery quick. Irritating that I have had to pay delivery charges for my last 3 orders because the registration for My Triumph does not accept my date of birth and tells me that 04/Jan 1953 is invalid!!!
Triumph - please sort out this glitch.
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4 days ago
Verified review
Stock was a little limited but ordering was easy. Wasn’t particularly well packed when it arrived but it came quickly
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16 hours ago
Verified review
Great shopping experience.
The website is easy to use for shopping. It’s good for getting ideas about what is available to buy.
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16 hours ago
Verified review
Good website for shopping.
The online version was easy to use and I was able to find the products I needed to buy.
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4 days ago
Verified review
Being housebound and without a printer makes it very difficult to return items
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29 Mar 2024
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Easy to follow websire
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4 days ago
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12 days ago
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21 Feb 2024
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Disappointed
My experience was fine, excellent website and service.
Unfortunately I’ve had to return items due to the fact they were not as expected.
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11 Mar 2024
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18 Feb 2024
Verified review
Found site easy to use, and the service following the order really good. Product as expected
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9 Jan 2024
Verified review
All Good!
Great product at great price in sale with quick and free delivery. Box arrived damaged but product wasn’t affected. No plastic packaging either which was good, and I could even reuse the tissue paper the bra was wrapped in!
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8 Jan 2024
Verified review
Love your packaging ! Bras always a good fit although did have to send one back but returns easy and straight forward .
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9 Jan 2024
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They often have what I'm looking for.
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10 Jan 2024
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6 Nov 2023
Verified review
triumph never fails
I love triumph products in terms of material, design. shape and quality. I usually buy my triumph bras from retailers like John Lewis but this time I ordered it directly from their website. The only reason i gave it 4stars is for the packaging. the box was half open and not secured at all when it arrived.
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22 May 2023
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good clear pictures of the product modelled, easy check out. Also that you can do a search for a particular type of bra
What I dont like is that each style is not grouped together showing all the colours for that product in the same place. they are shown seperately with each different colour.
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6 Nov 2023
Verified review
Customer service is good and responsive. However their courier service lets it down to such a degree that I decided not to exchange items but return them. Life is too short to chase deliveries from Evri that end up turning up damaged eventually. Has happened twice on consecutive orders
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Answer by Triumph® Online Shop (UK)
20 Nov 2023
Thank you for your review.
We are pleased that you are satisfied with our customer service.
At the same time, we very much regret that you are having problems with the carrier we have commissioned.
We have gladly forwarded your criticism to the carrier. Unfortunately, we have no influence on the delivery modalities on site, but we are in regular dialogue with the carrier in order to avoid incidents of this kind and to consistently improve the delivery service.
We hope to continue to welcome you as our customer and wish you a pleasant day.
Your Triumph Online Team
7 Nov 2023
Verified review
items were as described and arrived adequately packaged and promptly.
By the time I receive e mail offers however soon I peruse these offers they seem to have sold out but are still listed on the website. More accurate and regular updating of website would help.
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