Triumph® Online Shop (UK)- Logo - reviews

Triumph® Online Shop (UK)
Reviews:

379 reviews in the last 12 months4,934 total reviews  

4.40
Good

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Triumph® Online Shop (UK) fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

27 May 2023
 Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage

Top negative review

12 Oct 2023
 Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)

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20 Feb 2024
 Verified review
Review the delivery service by Evri. They failed to deliver my parcel and gave me untrue information saying they had tried to deliver but I wasn’t home and even gave a photo of the attempted which only showed the parcel and nothing of the surroundings. Evri support later confirmed that the parcel was left at the pickup site.
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26 Feb 2024
 Verified review
The Parcel delivery company Evri left my parcel pushed to one side of my garden gate under a hedge and I did not find it until days later and my bra was soaking wet!! I did not ask them to deliver it in this location.
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Answer by Triumph® Online Shop (UK)
27 Feb 2024
Dear customer, We are sorry that EVRI has discarded your parcel in this way. Perhaps you could speak to the delivery person or EVRI about taking a little more care with the delivery. Your Triumph Team.
23 Feb 2024
 Verified review

Excellent service

The website was easy to use and placing an order was very straightforward. My order was packed very nicely in a secure box which was delivered to my door an Evri courier within the specified time. Excellent service.
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19 Feb 2024
 Verified review

Simply the best.

I love these bras worn them for years after recommendation from my daughter. I cannot buy locally thus turned to online and they are just what I expected, good firm fit, excellent material as usual. Thank you.
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3 days ago
 Verified review
It is really comfortable, unaware I'm wearing it. Can't think of anything you can do better except perhaps cut down on packaging. It's a big box though it can be recycled of course
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8 days ago
 Verified review
Prompt despatch of order and advice given when ready for collection. Efficient processing at Collection Point, Johnsons Cleaners/Timpsons
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21 Feb 2024
 Verified review

Disappointed

My experience was fine, excellent website and service. Unfortunately I’ve had to return items due to the fact they were not as expected.
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7 days ago
 Verified review
Order was delivered as scheduled and returns were easy and uncomplicated to handle. Had my refund back on my account very quickly.
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21 Feb 2024
 Verified review
Great service . Excellent choice online . One item wasn’t suitable and the returns process was seamless and so easy .
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22 Feb 2024
 Verified review
Had a few orders there all dealt with quickly and all the items were as described, sizes are standard
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18 Feb 2024
 Verified review
Found site easy to use, and the service following the order really good. Product as expected
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22 Feb 2024
 Verified review

Happy customer

Happy that they informed me when product became available
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19 Feb 2024
 Verified review
Nothing. It is a fast efficient service.
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JQ
1 Mar 2024
 Verified review
Fast service. Very straight forward
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10 days ago
 Verified review
Nothing, as is good enough now!
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24 Feb 2024
 Verified review
Nothing all very efficient
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6 days ago
 Verified review
Arrived on time.
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3 days ago
 Verified review
Nice delivery
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28 Feb 2024
 Verified review
Great service
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2 days ago
 Verified review
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