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Review summary
Many customers praise the exceptional comfort and support of the shoes, often finding relief from foot problems and appreciating their suitability for long wear. The quality and durability receive high marks, with many buyers returning for repeat purchases due to long-lasting wear. Customer service is frequently described as responsive, helpful, and solution-oriented. Delivery speed is often fast and reliable. The shoes are also valued for their attractive, modern designs and wide range of color and style options, particularly for those with specific foot concerns. Fit and sizing are generally accurate, with adjustability noted as a positive feature. Some customers report frustration with inconsistent sizing or a lack of detailed fit information. There are occasional concerns about defects or rapid wear in certain shoe models. While many find the return process smooth, several express dissatisfaction with return fees or unclear policies, especially when sizing advice was followed. A minority mention less positive customer service experiences, particularly regarding returns or communication. Delivery issues such as courier problems, tracking difficulties, or delayed shipments are sometimes reported. Additionally, some customers find certain models heavy or note limited availability in specific styles.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsWolky UK
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Cross-market review
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Cross-market review
I have often looked for shoes that sty…
I have often looked for shoes that are stylish and don’t look outdated. With these pumps, I hit the jackpot! Nothing pinches and I can walk and stand in them for a few hours without a problem. I am diabetic and wish for shoes that are chic and charming, and these shoes offer that. 👍🏻 Kind regards from a customer in Trier, L. Schwarz
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Reply from Wolky
Thank you very much for your wonderful 5-star review! ⭐⭐⭐⭐⭐\n\nHow great that you found a real jackpot with our pumps! 👠✨ We are especially glad that they not only look chic and modern but are also comfortable for walking and standing for several hours.\n\nThank you also for your personal words and for sharing your experience with us. We wish you lots of joy with your new pumps and many beautiful, comfortable steps in them! 😊💚\n\nKind regards to Trier 🌷\nYour Wolky team 🌿
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Cross-market review
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Cross-market review
The slip-on shoe is great for my wide feet. Nothing pinches, nothing needs to be 'broken in'. However, having half sizes available would be a real advantage. I chose size 39, 40 would have been definitely too big, 39.5 would have been absolutely perfect. So I take out the insole with a thicker sock and put it back in with a thinner one. All in all, 39.5 would have been perfect. But, for the shoe itself: top, all stars!
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Reply from Wolky
Thank you very much for your detailed 5-star review! ⭐⭐⭐⭐⭐ We are very pleased that you have found such a comfortable shoe for your wide feet and can wear it from the beginning without breaking it in. ❤️
Thank you also for your note about the half sizes. Such feedback is very valuable to us and helps us to further develop our range. It's all the more pleasing that you found the perfect solution for yourself with a small adjustment and still give the shoe all the stars. 🌷
We wish you continued joy with your Wolky shoes!
Best regards,
Your Wolky Team
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Cross-market review
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Cross-market review
A beautiful shoe, since it is kept simple, perhaps a little too heavy. But I walked well in it. Unfortunately, unfortunately, I only discovered today after wearing it twice that there is a defect in the leather on the inside of the left shoe, which has been covered with transparent tape. (see photo) Due to such a defect, it would be a shame not to use a shoe anymore, but selling it at full price, I also find unfair.
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Reply from Wolky
Thank you very much for your detailed feedback and honest words. 😊 We are very pleased that you generally like the shoe and were able to walk well in it.\n\nWe are all the more sorry that you discovered the described defect in the leather only after wearing it twice. This certainly does not meet our quality standards. We understand very well that you are disappointed – especially with a shoe at full price.\n\nPlease feel free to contact our customer service directly so we can take a closer look at the case and find a suitable solution together. 💙\n\nBest regards\nYour Wolky Team 💙
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Cross-market review
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Cross-market review
Quick and uncomplicated was the order. Thank you very much for that! It's a pity that the 'Nassau' slipper has such a small opening / cut-out at the front toe area that you can't get your foot into the slipper. Many other customers have already complained about this. It would make sense to change the 'cut' or offer an additional Nassau model that is wider at the front toe area. It's just the front cut-out that's preventing slipping in, the rest fits! I do not have wide feet...
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Reply from Wolky
Thank you very much for your 5-star rating and your detailed, honest feedback! ⭐⭐⭐⭐⭐💙
We are very pleased that the order was quick and uncomplicated for you. ☁️😊 At the same time, we regret that you had difficulty slipping into the 'Nassau' model at the front toe area.
Thank you also for your valuable comment on the fit and your suggestion regarding an alternative cut - such feedback is very important to us and will be passed on accordingly.
We hope that you still find a suitable Wolky model that convinces you completely. ⭐️
Kind regards
Your Wolky Team ☁️
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Prompt delivery, great quality!
I liked the prompt service and the great quality of the sandals. Unfortunately, due to my toe position with hallux, I couldn't use the sandal. Very unfortunate, as I've been wearing a Wolky sandal with toe separator for 5 years and I'm impressed. Something that bothered me was that payment was only possible with Klarna - my debit card was not accepted. Nevertheless, 5 stars 🌟 for the best footwear.
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Reply from Wolky
Thank you very much for your detailed and wonderful 5-star review! ⭐⭐⭐⭐⭐💙
We are very pleased that you are so satisfied with our quick service and the quality of our sandals. ☁️ At the same time, we regret that this model unfortunately didn't fit due to your toe position. We are even more delighted to hear that you have been enthusiastically wearing Wolky sandals for many years - thank you for your loyalty! 😊⭐️
We also appreciate your feedback regarding the payment process. Thank you for taking the time to share this with us.
We hope you soon find another Wolky model that excites you as much as your current favorite. 💙
Kind regards
Your Wolky Team ☁️
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Cross-market review
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Cross-market review
The First Pair
The first pair that arrived for me was - contrary to expectations - way too tight. I ordered it two sizes larger and two days later the new pair was there!\nSuper service.\nTo my great joy, it fits perfectly as well.\nEverything smoothly. Thank you very much!\n\nWhat could you do better?\nMaybe describe more precisely how wide the models are.\n\n
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Reply from Wolky
Thank you very much for your detailed 5-star review! ⭐⭐⭐⭐⭐❤️\n\nWe are very pleased that our fast delivery and service convinced you and that the larger pair now fits perfectly. 👟☁️ How nice that in the end, everything went so smoothly!\n\nThank you also for your valuable suggestion about providing shoe width information. ✨ We understand well how helpful a precise description of the fit and width can be when choosing the right model, and we gladly take your suggestion on board.\n\nWe wish you much joy with your new Wolky shoes and many comfortable steps! ❤️☁️\n\nBest regards\nYour Wolky Team
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Cross-market review
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Cross-market review
Sandal Manila
Of course, Wolky gets 5 stars from me. Super fast shipping, a stylish sandal.
However, I liked it better in the photos than on me. I followed the recommendation and ordered a size larger. They are too big for me, I still have plenty of room in the front and back. As a result, they look bulky on my foot. Adjustability was important to me, but I think I'm more of the Jewel type. Additionally, I thought the sandals would be lighter than they are, which gives me a heavier rocking gait. And you notice the weight when climbing stairs, naturally even more with the slight oversize. But everyone has their own pair of feet. For me, the criteria 'Safety, lymphatic-induced foot swelling in heat, that is the water cushion syndrome, and safe driving and high-quality' are absolutely met. Maybe the sandals and I will still become great friends. They certainly deserve it. Many thanks.
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Reply from Wolky
Thank you very much for your detailed and wonderful 5-star review! ⭐
We are very pleased that you are so satisfied with our fast shipping and the quality of your new sandals. At the same time, we thank you for your honest description of your personal experiences. Every foot is different, and especially with special requirements, it's not always easy to find the perfect model right away.
It's all the nicer to read that the safety, adjustability, and comfort for swollen feet give you a good feeling. We hope that you and your sandals will indeed become good friends and walk many beautiful and comfortable paths together.
Best regards
🌷 Your Wolky team
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Cross-market review
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Cross-market review
Scoring Points
Received sandals with, as it turned out after consultation, a manufacturing defect (lots of blister issues). The money was neatly credited to my account, the points received for the sandals were deducted, and I could choose other shoes. So far it was all well arranged!
However, I did not receive new points for the new shoes because it was a credit, for which no points are given. A credit for which I had therefore not received any points! Because I didn't think this was fair, I emailed Wolky about it. Only after the 3rd email (or was it the 4th?) did they decide after internal consultation to give me the points as a gesture of goodwill. You could say 'what's this about', not about something big, but also not about customer friendliness.
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Reply from wolky.nl
It's nice to hear that the handling of the sandals with the manufacturing defect was satisfactory and that you were eventually able to choose a new pair of shoes. At the same time, we understand your disappointment with the situation regarding the bonus points. It's indeed not just about the number of points but also about the principle. Your feedback helps us to further improve our processes and services. Thank you for taking the time to share your experience with us.
We wish you much pleasure with your new shoes and hope to serve you again to your full satisfaction in the future.
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Cross-market review
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Enjoy the new sandals.
I bought the sandals for my 95-year-old aunt.
Tried them on immediately, adjusted all the straps, and went for a walk outside with her using the walker.
She says she's very happy with the new sandals, they don't pinch anywhere and have a wonderfully soft footbed.
She found the color beautiful.
She said, 'I can go a long way with these and will enjoy them a lot, especially in this heat.'
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Reply from wolky.nl
What a nice message, this makes us very happy. We wish you lots of enjoyment with the purchase and look forward to seeing you again!
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Cross-market review
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Cross-market review
Product 1 A for Neuropathy
The product arrived very quickly and well packaged. The shoe is super comfortable for my feet with neuropathy and looks nice, plus it's light and springy. I hesitated for a long time to order due to the very high price. But in contrast to competitors in this area, it is really the most comfortable shoe for me ever!
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Reply from Wolky
Thank you very much for your detailed and wonderful 5-star review! ⭐⭐⭐⭐⭐\n\nWe are very pleased that after much consideration, you chose Wolky and that the shoe convinced you so much. 😊👟 That you find it light, springy, and above all, the most comfortable shoe you have worn so far is a great compliment for us! 💚✨\n\nWe also greatly appreciate your feedback on the fast delivery and careful packaging. 📦🌿\n\nWe understand, of course, that the price is initially worth considering. All the more delightful that you can now say: it was worth it for you! 😊\n\nWe wish you lots of joy with your Wolky shoes and many pleasant steps!\n\nBest regards\nYour Wolky team 🌿
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Verified
Great shoes but ???? lengthy delivery and possible much lengthier time for international exchanges.
I ordered 5 or 6 years ago. I needed a different size. It took forever ...in the end I got the Brighton Wolky shop to help. That shop is, I believe, not there any more.
A week or so ago in June 2026 , I ordered the same Jewel sandal in another colour and correct size. Unfortunately, I did not read 15 day delivery on the Official Wolky website. I finally managed to call a number I found for Wolky ; my phone showed it was to Doncaster UK, but it connected to the Netherlands. The lady spoke wonderful English, but no definite date is really given for the delivery. Love the shoes but the delivery arrangements are too lengthy for me. At least they use DHL , a usually reliable courier service.
Reply from Wolky UK
Thank you very much for your 4-star review and for sharing such detailed feedback. ⭐⭐⭐⭐💙
We are very happy to hear that you love the shoes and that the quality and comfort of the “Jewel” sandal continue to meet your expectations over the years. ☁️😊
At the same time, we are sorry to read about your experience with delivery times and the exchange process. We understand how frustrating it can be when waiting times feel unclear or longer than expected, especially when you need a different size. Your comments regarding delivery transparency and international service are very valuable, and we will make sure they are passed on to the relevant teams for review.
We also appreciate your kind words about the customer service you received and your positive mention of DHL as a reliable courier.
Thank you again for your honest and constructive feedback. We hope your new pair brings you lots of comfort and enjoyment. ⭐️
Warm regards
Your Wolky team ☁️
Verified
I love the wolky sandals v
I love the wolky sandals. I have flat feet and a painful bunion, the sandals enable me to walk pain free, not only that , they look good. I have just ordered a further pair, looking forward to receiving them. I would recommend wolky to anyone who has flat feet. They have a wide toe box so the toes are not cramped together.
Reply from Wolky UK
Thank you so much for your wonderful feedback! 😊💙 We’re delighted to hear that your WOLKY sandals provide you with comfortable, pain-free walking while also looking great. 👡✨
It’s fantastic to know that you’ve found the wide toe box and comfortable fit so beneficial. Thank you for recommending WOLKY to others! We hope you enjoy your new pair just as much. 🥰
Best regards,
Your WOLKY Team
Cross-market review
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Cross-market review
Gorgeous shoes, unbelievably comfortable! Great!
For a long time, I had my eye on the Augusta. However, I have very sensitive feet prone to swelling, and was a bit worried about the metallic decorative buckle. Now they are here, and I am overjoyed, because butter-soft nubuck leather, the super comfortable cut of the sole that I've loved for years, and the shoe's remarkable lightness make Augusta perfect for me. Plus, the amazing Amber color. Really chic. And matches with so much. I am absolutely thrilled with my purchase. Shoes that fit like a glove are a gift.
Clear recommendation to buy!
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Reply from Wolky
Thank you very much for your 5-star review! ⭐⭐⭐⭐⭐\n\nWe are very pleased that you finally chose the Augusta and are now so enthusiastic. 👟💛 It's especially nice to hear that the butter-soft nubuck leather, the tried and true sole, and the lightness of the shoe exactly meet your expectations and give you such a pleasant wearing experience.\n\nAlso, that the Amber color convinced you and the shoes fit perfectly is very pleasing to us. ✨\n\nWe wish you many more happy and comfortable steps with your Wolky shoes!\n\nBest regards\n🌷 Your Wolky team 🌷
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Cross-market review
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Cross-market review
I was in the Wolky store in Utrecht. What a pleasant, friendly, and above all solid service. I was very well and professionally helped!! You could really tell that Suzanne (unfortunately I no longer remember the exact name) has a lot of experience with problem feet.
I will definitely come back next time!
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Reply from wolky.nl
How nice to read that you had such a pleasant experience in our Wolky Store in Utrecht. We love that you felt friendly, knowledgeable, and professionally assisted.
We are happy to pass your compliment about Sandra on to her. Our staff uses their knowledge and experience every day to advise customers as well as possible, especially when there are foot complaints or specific wishes. How nice that you experienced this!
We look forward to welcoming you again in Utrecht on your next visit.
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I am once again thoroughly impressed with WOLKY:
Both via chat and by phone, customer service is very accessible and helps (competently advises) with model selection.
A model that was not in stock at the central warehouse was immediately ordered from NL upon order receipt and I was promptly informed about the slight delivery delay.
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Reply from Wolky
Thank you very much for your wonderful review! We are very pleased that you are so satisfied with our customer service – both via chat and phone. It is nice to hear that you feel well advised and that the communication around your order met your expectations. Thank you for your trust in Wolky! Best regards, Team Wolky
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Verified
Really comfortable, supportive and feminine.
The most comfortable shoes I have ever worn arrived today (13th July). I have a hallux vulgas, a hammer toe and arthritis in both feet. These shoes feel like I am walking on air and at the same time are really feminine to look at. They arrived sooner than I expected and I am looking forward to lots of walks with my 8 month old Shetland Sheepdog!
Reply from Wolky UK
⭐️⭐️⭐️⭐️⭐️ Thank you so much for your wonderful review! ☁️🤍 We are truly delighted to hear that you have found such comfort in your new Wolky shoes. It means a lot to us to know that they provide a pleasant fit for your feet while still offering a feminine and stylish look. ✨😊
We are also happy that your shoes arrived sooner than expected and hope they will accompany you on many lovely walks with your 8-month-old Shetland Sheepdog! 🐾🤍
Wishing you many comfortable steps and lots of enjoyment with your Wolky shoes!
Your Wolky Team ☁️🤍
Cross-market review
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Cross-market review
Very good advice beforehand, high-quality shoes and great purchase handling
From A to Z, or starting with the phone consultation to shipping, I can give a big compliment to WOLKY!
Additionally, the shoes are very comfortable, providing my feet with both the necessary support and cushioning, and they are of absolutely high-quality workmanship!
Shipping was done (also with this order) the next working day!
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Reply from Wolky
Thank you very much for your wonderful review! We are very pleased to know that you are so satisfied from the phone consultation to the fast delivery. It is especially great to hear that our shoes provide your feet with the desired comfort, support, and necessary cushioning. Thank you for your high praise and trust in Wolky! Kind regards, Team Wolky
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Cross-market review
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Cross-market review
Wolky and Heel Spur
I had ordered both for my mother (87 years) and myself. The delivery was quick and the shoes were neatly packaged. Both of us find the shoes comfortable and wear them daily. My mother suffers from heel spur, which hinders her when walking. Thanks to the shoes, she can now walk better and with less pain. I was already a fan of Wolky and now my mother is too.
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Reply from wolky.nl
We wish you much pleasure with the purchase and look forward to seeing you again in our webshop or in one of our stores!
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The service is super good, this was the first time I ordered something at Wolky. I had ordered the wrong size, so I sent it back, the money was also refunded neatly, I have now received the right size and really great clogs for my work and very comfortable, thank you Wolky Cinzia Pellegrom
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Reply from wolky.nl
Thank you for your 5-star review! ⭐⭐⭐⭐⭐
How wonderful to read that your first experience with Wolky was so positive.
It's great that the return of the wrong size went smoothly, that the refund was processed neatly, and that you have now received the right size. Even better to hear that the clogs are so well received and very comfortable during your work.
Thank you for your trust in Wolky and for your kind words. We wish you a lot of wearing pleasure and hope to welcome you again in the future!
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Cross-market review
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Wolky's Best Fit.
Wolky's fit best. I've been buying them for many years. If something isn't right, I call and it gets fixed. I recently bought new ones from you. Wolky. Tried them on at home, fit well, haven't worn them outside yet – saving them for a party. They always satisfy me. No photo attached, I don't find it necessary; this should be sufficient. Kind regards, Gretha Engels
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Reply from wolky.nl
Thank you very much for your lovely review and for the trust you have placed in Wolky for many years. It's great to hear that you are satisfied with our shoes and our service.
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Verified Reviews
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They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating in the United Kingdom
4.29
Good1,230 total reviews in the United Kingdom234 reviews in the last 12 months
Contact
Wolky UK
- +31384226728
- www.wolky.co.uk
- info@wolkyshop.co.uk
- Carcroft, Doncaster, GBR
About
Wolky UK
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