fashionette.co.uk

Reviews:

Very pleasantly surprised! I must admit I was slightly concerned at all the negative reviews and really didn’t know what to expect. The colour description of the Ralph Lauren bag wasn’t very accurate and I was solely going on the photograph. Plus the discount was huge, so I was more than a little wary. However, the bag arrived quicker than I expected and the bag is absolutely stunning. I actually think it’s one of the best bargains I have ever purchased. I will most definitely use Fashionette in the future!

The item I ordered was a good value and well packaged, however I was charged twice for delivery to UK. First time when I ordered the item I paid £10, and then second time when the company UPS was trying to deliver my item they charged me another £17.99 for delivery! So it worked out not a good value afterall. When I contacted customer service they didn’t solved the problem.

Being a Customer for years, last two orders absolutely horrendous, I do understand that they are a platform to sell items from different businesses. When a problem does occur, it takes so long for Customer Services Escalations Team to make it right. That is totally unacceptable and unprofessional. This happened to me a couple of months ago, given company the benefit of the doubt, and here we are again, different issue, same problem.

Have not supplied a returns label after repeated requests

I asked for my parcel to not be taken to the dreadful pick up shop that ups use. You ignored this and I still haven’t got my purchase as the shop is. Always closed