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wolky.co.uk
Reviews:

162 reviews in the last 12 months529 total reviews  

4.53
Excellent

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Top positive review

19 Apr 2023
 Verified review
Last pair I bought I waited ages on delivery but this time it was magic with a really fast turnaround. My purchase was rather boring! I have lived the last couple of years in a pair of black slipper style. They take my orthotics beautifully with the removable inner sole. I am still using my old pair but downgraded them. So lovely having this new fresh pair on my feet as they look smart. I have Wolky boots and shoes…….they are my go to brand for comfort whilst still feeling fashionable.

Top negative review

10 Jul 2023
 Verified review
my first order seemed to have been missed for about almost 3 weeks until I contacted them when they stated my order was somehow missed. They did put it right eventually. I find returns a real pain I was told that the drop off shop would print the returns label ( I don't own a printer because I don't have much need for one). They said they didn't provide that service So I had to go to library to print label, them return to the shop. It's time consuming and makes me not want to order, as I don't want this jassle
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Reviews for wolky.co.uk

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8 days ago
 Verified review

Worth every penny paid for them

Wearing Wilkie’s for a numbers of years; strong, well made, even after two years wearing day in day out! Worth every penny paid for it. Picture of white 2 year old and wearing day in day out. Other two is my new pair that just arrived. Will wear the white ones too but not every day anymore. I am very heavy and this pair has completely set to my feet. fancied another pair.
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Answer by wolky.co.uk
7 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
14 Mar 2024
 Verified review
Wolky are a great company to deal with. Any queries, there is a real person who can answer. They are expensive but worth it - I wear mine for years - and they are the only shoes I have ever bought that are instantly comfortable. The materials used are top quality too. Delivery is usually much quicker than stated too. Love Wolky - the only make of shoes I buy now!
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Answer by wolky.co.uk
15 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
28 Feb 2024
 Verified review
The shoes are so comfortable and beautifully made, although expensive they last for years. I deducted 1 star because they quote 15 days delivery, as they come from Holland, but it took 18 days before my shoes were despatched and another 6 before they arrived with me. I am happy now they have arrived and was unsure about 4 or 5 stars.
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Answer by wolky.co.uk
1 Mar 2024
Dear Customer, thank you for your review. Unfortunately, it took a little longer because the pair you ordered had to be requested from the Netherlands. We hope that you are happy with your new Wolkys! Kind regards customer service
11 hours ago
 Verified review
Return due to size of shoe (I've always been 40 with Wolky) but this 40 was too small Return process very efficient and have just received notification of payment return. Hi Janet
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8 days ago
 Verified review
I ordered these sandles in September not realising it related to a spring despatch - no problem as promised the candles despatched and arrived safely as promised yesterday.
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Answer by wolky.co.uk
7 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Feb 2024
 Verified review

Never gone wrong yet buying Wolky’s

I don’t buy any other shoes or boots anymore. Wolky’s footwear supports both my bad ankles and look good to boot (pardon the pun).
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Answer by wolky.co.uk
1 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
3 days ago
 Verified review
Great jewel sandals.I have bought tons of pairs. I wear them al the time in summer
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LO
L. O.
Ipswich
14 Mar 2024
 Verified review
The delivery happened faster than expected. The shoes as brilliant as ever.
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Answer by wolky.co.uk
15 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
29 Feb 2024
 Verified review
Fantastic quality and delivered to my door earlier than expected
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Answer by wolky.co.uk
1 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
7 Mar 2024
 Verified review
Clear communication regarding my order. Delivered as advised
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Answer by wolky.co.uk
12 Mar 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
10 days ago
 Verified review
I like their products a lot
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Answer by wolky.co.uk
10 days ago
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Mar 2024
 Verified review
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8 days ago
 Verified review
Took 26 days to arrive from order acknowledgment date. No communication until I contacted them after 16 days. Payment taken for something not actually in stock at the time. I was refunded £10 as an apology but that didn't make poor service okay.
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Answer by wolky.co.uk
8 days ago
Dear Customer, thanks for your review. We are very sorry, that the delivery took so long this time. The shoes you ordered were in stock, but not in our central warehouse. So they had to arrive from the Netherlands before we could send them off. Our apology again. We will do better next time. Kind regards Wolky customer service
28 Jan 2024
 Verified review

Customer services

Would have liked to keep the shoes, but there was a problem with stitching on one of them. Very easy to contact customer services on phone and return and refund went very smoothly. Will reorder when shoes back in stock
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and sorry that there was a problem with the stitching. The shoes should be available again end of February. Kind regards, your Wolky.co.uk customer service team
4 Feb 2024
 Verified review

Blue boots

Absolutely nothing. This time it was much easier to order. I’m 84 and it’s not always easy ! The boots came quicker than I expected and I am delighted with them.
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Answer by wolky.co.uk
6 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
8 Feb 2024
 Verified review
Great quality boots Clear communication about delivery Arrived earlier than I expected
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Answer by wolky.co.uk
9 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
30 Jan 2024
 Verified review
I love Wolky footwear as it suits my feet making walking comfortable.
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Answer by wolky.co.uk
30 Jan 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
26 Feb 2024
 Verified review
Great shoes, excellent order process and support re. Delvery
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Answer by wolky.co.uk
27 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
19 Feb 2024
 Verified review
Quick delivery. Good communication
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Answer by wolky.co.uk
27 Feb 2024
Dear Wolky customer, thank you for your lovely review. We are very happy that you are so satisfied with us and your purchase. Kind regards, your Wolky.co.uk customer service team
26 Feb 2024
 Verified review
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