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Review summary
Many customers praise the exceptional comfort and support of the shoes, often finding relief from foot problems and appreciating their suitability for long wear. The quality and durability receive high marks, with many buyers returning for repeat purchases due to long-lasting wear. Customer service is frequently described as responsive, helpful, and solution-oriented. Delivery speed is often fast and reliable. The shoes are also valued for their attractive, modern designs and wide range of color and style options, particularly for those with specific foot concerns. Fit and sizing are generally accurate, with adjustability noted as a positive feature. Some customers report frustration with inconsistent sizing or a lack of detailed fit information. There are occasional concerns about defects or rapid wear in certain shoe models. While many find the return process smooth, several express dissatisfaction with return fees or unclear policies, especially when sizing advice was followed. A minority mention less positive customer service experiences, particularly regarding returns or communication. Delivery issues such as courier problems, tracking difficulties, or delayed shipments are sometimes reported. Additionally, some customers find certain models heavy or note limited availability in specific styles.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsWolky UK
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Cross-market review
Verified
Cross-market review
High Lace-up Shoe Seamy Moc
It took a while for this shoe to be back in stock, but then you have a wonderful shoe. Beautiful dark red and wonderfully soft nubuck leather. I often suffer from plantar fasciitis under my foot. After 2 days of breaking them in, I immediately felt an improvement regarding my sensitive heel. The shoe has a good fit, and the design is sleek and modern with stitching on one side. I am very happy with these shoes for the fall.\nFurthermore, fast delivery and great service at Wolky.
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Reply from wolky.nl
Thank you for your detailed review!\n\nHow nice to read that waiting for the new stock was ultimately worth it. 😊 We are pleased that the color, the soft nubuck leather, and the fit are so appealing. It's especially great to hear that the shoes, after a short break-in period, provide relief for your sensitive heel and are so comfortable to wear.\n\nWe also greatly appreciate your compliments on the sleek design, fast delivery, and our service.\n\nWe wish you a lot of pleasure with your new Wolky's this fall and hope to welcome you again in the future!
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Cross-market review
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Cross-market review
The wonderfully fitting collection of Diana is fantastic for my feet/ankles. This is also the only model I can wear due to the wide/loose shaft that you can adjust yourself to the ankle/lower leg. The rest of the shoes are too tight for my ankles and don't fit me. Unfortunately, Wolky is discontinuing the Diana model, so I can no longer buy shoes that are suitable for me. I find it a missed opportunity for people for whom a wide/loose shaft is a necessity. Other shoes simply don't fit, and the Diana model is a perfect match with various lovely color choices. I have bought the Diana in the colors released over the past years and find it very unfortunate that the shoes are no longer being made and are disappearing from the collection.
Here is my urgent request to see if the Diana model, in various colors, can be made again and added to the collection so that I can continue to enjoy wearing these wonderfully fitting shoes/boots for many more years. Hopefully, Wolky will consider this. Thank you very much in advance for your attention, and I look forward to a response. Best regards, Yvon ☀️
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Reply from wolky.nl
Thank you for your detailed review and your years of trust in the Diana model.
It's great to hear that the Diana offers you such a perfect fit. We understand very well that this model is more than just a nice shoe for you. It is precisely the adjustable, roomy shaft and the ability to adapt it to your ankle and lower leg that make the Diana unique to many customers.
At the same time, we also understand your disappointment that this model is disappearing from the collection. We realize that it's not easy to find a well-fitting alternative when a specific model has been perfect for years.
We greatly appreciate that you've taken the time to share your experiences and wishes with us. Your feedback will be forwarded to our product department. While we unfortunately cannot guarantee that the Diana will return to the collection, responses like yours do help us gain better insight into our customers' desires.
Thank you for your involvement and your suggestion to reintroduce the Diana in various colors. We will certainly take this into account.
We hope you continue to enjoy your Dianas and that we can offer you another fitting model in the future.
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Cross-market review
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Cross-market review
Tone, Shipping, Website handling: everything okay. I would be happy with a larger contingent in size 42 for women, and with regular indications of shoe widths like F, G, H. About ankle-high shoes like Fly also in the winter collection. About more branches in Northern Germany, which are easily accessible by car for people with limited mobility. Must the payment of postage on a return really be necessary if, for example, one buys an article and cannot take the second because it is not the right fit?
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Reply from Wolky
Thank you very much for your detailed and constructive feedback! ⭐ We are pleased that you are satisfied with our service, the shipping, and our website. We gladly take your requests into account – more selection in size 42, clearer width indications, ankle-high models also in winter, and more accessible branches in the north. 💛👟\n\nWe also understand your point about return costs, especially if one of the two pairs must be returned solely due to the fit. We are happy to pass on your feedback on this.\n\nThank you for taking the time to write to us in such detail! 😊\n\nKind regards\nYour Wolky Team
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Cross-market review
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Cross-market review
Good sturdy shoes
In the eighties, bought a lot of shoes and sandals from Wolky... now rediscovered. Over the years, I've developed difficult feet (crooked and hammertoe)... I saw they now have shoes for bunions...(e-Go S2F)
I tried them on in the store and they fit wonderfully... you don't need to 'break them in'
I also bought the black pair for the autumn/winter season.
They are not cheap shoes, but you also don't want painful and damaged toes...
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Reply from wolky.nl
Nice to hear that you've found us again. We wish you lots of walking pleasure with your new sneakers this autumn!
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Cross-market review
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Cross-market review
After a previous less good first experience with Wolky due to the fact that the soles had signs of use on the bottom (I returned these and informed Wolky about this via email, received apologies and a credit of 10 euros), I placed another order because I heard from several people around me that Wolky shoes are very comfortable. And I am very pleased, the shoes fit wonderfully, so it will certainly not be the last time I buy Wolky shoes.
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Reply from wolky.nl
Glad to hear the second pair arrived well, we wish you many miles on your new Wolky's this autumn.
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Cross-market review
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Cross-market review
I received a very empathetic and comp...
I received very empathetic and competent phone advice on my shoe purchase, and subsequently bought the recommended Holland DB in a beautiful blue color. My feet and pelvis enjoy every step and walk in this shoe, which was very expensive for me - but: my body is happy, not just the feet. Many thanks to the developers of these shoes, which I can wear despite orthopedic insoles and find very chic. Thank you!!!!!!!
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Reply from Wolky
Thank you so much for your wonderful and detailed 5-star review! ⭐⭐⭐⭐⭐💙
We are especially pleased that you felt so well taken care of during our phone consultation and are completely satisfied with the recommended Holland DB in the beautiful blue color. 😊👟💙
How lovely to read that your feet and your whole body enjoy every step – and that you can wear the shoe despite orthopedic insoles. Such feedback is a great joy for us and our developers! ✨
Thank you for your trust and your kind words. We wish you many more pleasant and above all comfortable walks with your WOLKY. 🌷🚶♀️
Warm regards
Your WOLKY Team
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Cross-market review
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Cross-market review
The customer service on the phone is excellent. However, I couldn’t just order the shoes because they need to be tried on. This time I specifically went to a shop in Utrecht, but unfortunately, my size was not in stock for all the favored shoes. I tried on a larger size and then ordered the shoe online in the correct size. Unfortunately, it didn't fit in my size because the fit also plays a role. I want to avoid high shipping costs and many orders. I also learned over the phone that my points won't be automatically credited back.
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Reply from Wolky
Thank you very much for your detailed 4-star review and your positive feedback on our customer service! ⭐⭐⭐⭐ We are delighted to hear you feel well supported by our telephone customer service. 📞😊\n\nWe regret that finding the right shoe for you was so cumbersome this time. We understand that you want to avoid unnecessary orders, returns, and additional shipping costs. Especially with shoes, the individual fit and style are just as important as the size. 👟\n\nIt’s unfortunate that your desired models were not available in your size at the shop in Utrecht and that trying on the larger size wasn't enough to assess the fit in your actual size.\n\nWe also appreciate your feedback on the earned points. We are working on ensuring that these are automatically credited back after a return.\n\nWe sincerely hope that we can convince you of our shoes and our service again with your next order and that you find a model that truly fits perfectly. 🌿✨\n\nBest regards,\nYour Wolky Team
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Cross-market review
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Cross-market review
★★★★★
I ordered beautiful summer shoes with interchangeable insoles from Wolky and was really looking forward to them. Unfortunately, neither of the ordered sizes fit because the shoes were slightly smaller than expected, and for one pair, the heel strap was also too short. Particularly frustrating was that the shoes were unfortunately sold out by then. That made me really sad.
Even more positive, I want to highlight Wolky's customer service. I clearly give it 5 stars! ⭐⭐⭐⭐⭐
The team was incredibly empathetic, understanding, and accommodating. My issue was handled very courteously and solution-oriented. I felt really taken seriously and excellently looked after as a customer. Unfortunately, you don't experience such friendly and customer-oriented service everywhere.
Even though it didn’t work out with the shoes this time, my positive impression of Wolky has even been enhanced. I will definitely order again from Wolky next summer and hope to find the right pair then.
Thank you very much for the great customer service!
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Reply from Wolky
Thank you very much for your detailed and appreciative review! ⭐⭐⭐⭐⭐
We are very sorry that the beautiful summer shoes didn't fit this time and that the heel strap was also too short for one pair. It is especially unfortunate if the desired model is also sold out in the meantime. We can well understand that you were disappointed.
We are all the more pleased that you felt well understood and cared for by our customer service. We are very happy to pass on your kind words to our team – such feedback means a lot to us! 💙
We would be very pleased to welcome you again at Wolky next summer and hope that the perfect pair will be there for you then.
Thank you for your trust, and we hope to see you soon!
Best regards
Your Wolky Team 💙
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Cross-market review
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Cross-market review
Hidden Clues
Unfortunately, I read too late that the shoes run small, so my shoes don't fit and I had to return them.
Now they are no longer available in a larger size. Very sad. I wish this kind of information could be found directly under the product description and not under the size chart, as I usually assume the indicated size fits. This is the first time I have to buy a shoe a size larger. Now I have ordered another color, but I would have liked to have them in blue as well. And to top it all off, you have to pay the return fee. Too bad!!!
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Reply from Wolky
Thank you very much for your detailed feedback and your 5-star rating. ⭐⭐⭐⭐⭐☁️
We are very sorry that the shoes in your usual size did not fit and that the desired color in the larger size was no longer available. ❤️ We can well understand how disappointing this is for you - especially if you only discovered the fit indication under the size chart.
Thank you also for your specific suggestion. ✨ A fit notice directly on the product description can be very helpful when choosing the size. We are happy to take this suggestion on board and will check how we can place such information more visibly in the future.
Best regards
Your Wolky team ☁️❤️
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Cross-market review
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Cross-market review
Slipper/Slip-on 3 Pairs in 27 Years!
Over the years, once again and for the third time bought Slipper/Slip-on, because they walk nicely, even without custom insoles! Beautiful lime green color.\nReceived good advice regarding the size! They definitely run at least one size smaller. My previous pair was a bit larger than the first pair, so I ordered the same size 37 and they fit just right. My daughter has a smaller shoe size 36 and they fit her perfectly.
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Reply from wolky.nl
Thank you very much for your nice review. We wish you lots of walking pleasure! Best regards, Team Wolky
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Cross-market review
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Cross-market review
Would prefer to have the shoes in leather.
Nubuck is difficult to maintain. A few years ago I bought red Nubuck shoes. After wearing them a few times, there were already many black stains. There's no red spray to treat them. Nevertheless, I treated the shoes in advance with the spray. I maintain them with a special brush for Nubuck. As a result, I can no longer wear the shoes. Such a shame! Hopefully, the black shoes will not have the same problem.
Best regards
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Reply from wolky.nl
Thank you for your review and for sharing your experience. It's unfortunate to hear that your previous red nubuck shoes quickly developed black stains and can no longer be worn with pleasure. We understand that this is disappointing, especially if you treated the shoes well in advance and maintained them carefully.
We appreciate your preference for leather shoes and understand your comments on maintaining nubuck. Different materials have their own characteristics, and we understand that smooth leather is easier to maintain for many customers. We hope that your new black shoes will continue to please you and that you will enjoy them for a long time.
Thank you for your honest feedback. We appreciate it.
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Cross-market review
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Cross-market review
Good Afternoon
Good afternoon, I have been wearing these Wolky clogs for about 25 years and am still very happy with them, especially the fit is great and they also provide good support, a top collection piece.
Also the service and shipping were arranged within 2 days, I was very happy about this because my puppy had bitten the current ones apart and I really can't miss them for days, so chapeau, a very satisfied customer 😃👍👌
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Reply from wolky.nl
Thank you very much for your ***** stars and your nice feedback. We wish you lots of walking pleasure! Best regards, Team Wolky
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Cross-market review
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Cross-market review
How wonderful that you just get someone on the line when you call, without a menu! Just a friendly, patient person who asked: “How can I help you?” When I mentioned that I was going on vacation, everything was done to ensure my slippers were delivered on time. It worked! They could go in the suitcase. Returning the selected pairs and getting my money back to my account was easy and quick.
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Reply from wolky.nl
Thank you very much for your ***** stars and your wonderful review. We wish you lots of walking pleasure! Kind regards, Team Wolky
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Cross-market review
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Cross-market review
Relief for the heel
I have a heel spur, or actually just an inflammation in the heel at the moment, and with my normal slippers, I could hardly walk. That's why I got the Wolky Airo, and I must say that I stand and walk so well in them that I almost forgot about the inflammation. With the reduced strain, the heel is less stressed, and the inflammation has already improved. I haven't regretted my purchase for a second, and they are definitely worth the slightly higher price.
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Reply from Wolky
Thank you very much for sharing your experience with us. We are very pleased to hear that the Airo provides you with so much comfort and relieves your heel. We wish you continued recovery and much joy with your Wolkys. Best regards, Team Wolky
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Cross-market review
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Cross-market review
We bought Walky sandals again in the store. However, at home, it turned out that we paid 30 euros too much. On your site, this pair of sandals was 30 euros cheaper.
Called and sent an email, which was responded to immediately and they refunded the 30 euros.
Handled very neatly and quickly. Great service. We were also excellently helped last Saturday in Breda.
Kind regards
Carien Pollemans
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Reply from wolky.nl
Thank you very much for your nice review. We are pleased to hear that you are so satisfied with our service. We will pass on your lovely compliment to our colleagues at the Wolky shop in Breda and to our customer service. We wish you lots of walking pleasure. Kind regards, Team Wolky
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Cross-market review
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Cross-market review
The shoes are just fine.
Only the tracking of an order is somewhat strange. It is indicated that the product is delivered, and then the orderer does not receive a product, because this is then the date it arrives at Wolky. Then it is indicated that the product will be delivered later, in this case week 37, and then it is delivered much earlier.
Of course, this is nice, but according to the information ....this could perhaps be improved.
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Reply from wolky.nl
Thank you for your nice review and good to hear that the shoes are just fine!
Also, thank you for your feedback on the communication regarding delivery. We understand that this can be confusing. In your case, the expected delivery date was indeed changed because we were dependent on information about when the shoes would arrive. Ultimately, we were able to deliver the order earlier than expected, which is of course positive, but we understand that the various messages may not always come across as clear.
We will certainly take your remark into consideration, because clear information about the status and expected delivery of an order is very important. Thank you for taking the time to share this with us.
We wish you much enjoyment with your new shoes and hope to welcome you back to Wolky in the future!
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Verified
New Wolky sandals.…
I bought a pair of Wolky sandals at least 12 years ago and they were beginning to look tired. I decided to buy another pair which arrived today. The quality is first class and they are so comfortable and they will be in my suitcase when we leave for a holiday in Seville shortly. My wife was so impressed she will be buying her own pair.
Reply from Wolky UK
Thank you so much for your wonderful 5-star review! ⭐ We’re delighted to hear that your previous Wolky sandals served you well for so many years and that your new pair is just as comfortable. 👡
We hope they will accompany you on many more adventures, starting with a fantastic holiday in Seville! ☀️ And how lovely that your wife is now considering a pair of her own. 😊
Warm regards,
Your Wolky Team
Cross-market review
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Cross-market review
Pair of shoes No. 2 and not yet the last one
I have splurged at Wolky again and have to say, it has (once again) been worth it.
Yes, they are more expensive than others, but they are just good for my feet. The sandals are very comfortable and adjustable in many ways. That's exactly what I need. My feet swell during the day, due to illness, and this way I can avoid pressure points. I will now order the sandals in red and then I have enough for the summer. But, winter is coming and my winter shoes will be from............exactly Wolky again☺️
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Reply from Wolky
Thank you very much for your wonderful review! We are delighted that our sandals are so good for your feet and that you appreciate the adjustability. We wish you great joy with your new sandals - and look forward to welcoming you back to Wolky in the winter. Best regards, Team Wolky
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Cross-market review
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Cross-market review
Great if you want to use your own insoles
Nice quality and a nice-looking shoe too. I am very glad that I can put my orthopedic insoles in them. Thanks to the size chart, I could immediately buy the right size and the insoles fit perfectly. Now I can wear open sandals again for the first time in years instead of closed shoes. Even though my insoles do stick out a bit (the insole is about 2 cm thick at the heel), they still stay in place well. Maybe I'll also stick them down with double-sided tape, just to be sure.
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Reply from wolky.nl
We wish you much enjoyment with your purchase and hope to see you again in our webshop or in one of our stores!
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Cross-market review
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Cross-market review
The shoes are super good and beautiful, also the quality is great. Because they have a black insole that tends to rub off, I put extra aloe insoles in. (Only this time they were a tiny bit smaller), but they are still just right in size. I walk away with them immediately. I go for an hour walk with my dog early in the morning and late in the evening (because of the heat here), so I need super comfortable shoes, and these are it.
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Reply from wolky.nl
We wish you much pleasure with your purchase!
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating in the United Kingdom
4.29
Good1,230 total reviews in the United Kingdom234 reviews in the last 12 months
Contact
Wolky UK
- +31384226728
- www.wolky.co.uk
- info@wolkyshop.co.uk
- Carcroft, Doncaster, GBR
About
Wolky UK
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