Review summary
Customers consistently praise the comfort of the shoes, noting their supportive and cushioned design, which many find suitable for foot problems. The build and material quality also receive positive feedback, with adjustable features like straps, Velcro, and removable insoles appreciated for enabling a tailored fit, especially for those with swelling or specific foot needs. Many reviewers are pleased with the range of style and color options available, and some highlight the helpfulness and responsiveness of customer service. The delivery process is sometimes commended for its speed, and efficient returns or exchanges are mentioned by satisfied customers. However, several customers report issues related to sizing and width, expressing a need for half sizes and clearer fit descriptions. Delivery experiences can be negative, with complaints about delays, poor communication, and courier problems, particularly with DHL. Some reviewers are dissatisfied with inconsistent craftsmanship or premature wear in certain shoe models. There are also criticisms of customer service, especially regarding unclear or disappointing support during returns or with order issues. The returns and exchange process is occasionally described as costly, confusing, or inconvenient due to postage requirements.
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How Trusted Shops prevents fake reviewsReviewsWolky UK
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Relief for the heel
I have a heel spur, or actually just an inflammation in the heel, and I could barely walk with my normal slippers. That's why I got the Wolky Airo, and I must say that I stand and walk so well in them that I almost forgot about the inflammation. Due to the reduced strain, the heel is less stressed and the inflammation has already improved. I have not regretted my purchase for a second, and they are definitely worth the slightly higher price.
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Pair of shoes No. 2 and not yet the last
I shopped at Wolky again and must say, it was (once again) worth it. Yes, they are more expensive than others, but my feet just feel good in them. The sandals are very comfortable and adjustable in multiple ways. That's exactly what I need. My feet swell during the day, due to illness, and this way I can avoid pressure points. I'm going to order the sandals in red now, and then I'll have enough for the summer. But, winter is coming and my winter shoes will be from... exactly, Wolky☺️
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Great if you want to use your own insoles
Nice quality and a nice-looking shoe too. I am very glad that I can put my orthopedic insoles in them. Thanks to the size chart, I could immediately buy the right size and the insoles fit perfectly. Now I can wear open sandals again for the first time in years instead of closed shoes. Even though my insoles do stick out a bit (the insole is about 2 cm thick at the heel), they still stay in place well. Maybe I'll also stick them down with double-sided tape, just to be sure.
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Reply from Wolky UK
We wish you much enjoyment with your purchase and hope to see you again in our webshop or in one of our stores!
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The shoes are super good and beautiful, also the quality is great. Because they have a black insole that tends to rub off, I put extra aloe insoles in. (Only this time they were a tiny bit smaller), but they are still just right in size. I walk away with them immediately. I go for an hour walk with my dog early in the morning and late in the evening (because of the heat here), so I need super comfortable shoes, and these are it.
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Reply from Wolky UK
We wish you much pleasure with your purchase!
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The slip-on shoe is great for my wide feet. Nothing pinches, nothing needs to be 'broken in'. However, having half sizes available would be a real advantage. I chose size 39, 40 would have been definitely too big, 39.5 would have been absolutely perfect. So I take out the insole with a thicker sock and put it back in with a thinner one. All in all, 39.5 would have been perfect. But, for the shoe itself: top, all stars!
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Reply from Wolky UK
Thank you very much for your detailed 5-star review! ⭐⭐⭐⭐⭐ We are very pleased that you have found such a comfortable shoe for your wide feet and can wear it from the beginning without breaking it in. ❤️
Thank you also for your note about the half sizes. Such feedback is very valuable to us and helps us to further develop our range. It's all the more pleasing that you found the perfect solution for yourself with a small adjustment and still give the shoe all the stars. 🌷
We wish you continued joy with your Wolky shoes!
Best regards,
Your Wolky Team
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Quick and uncomplicated was the order. Thank you very much for that! It's a pity that the 'Nassau' slipper has such a small opening / cut-out at the front toe area that you can't get your foot into the slipper. Many other customers have already complained about this. It would make sense to change the 'cut' or offer an additional Nassau model that is wider at the front toe area. It's just the front cut-out that's preventing slipping in, the rest fits! I do not have wide feet...
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Reply from Wolky UK
Thank you very much for your 5-star rating and your detailed, honest feedback! ⭐⭐⭐⭐⭐💙
We are very pleased that the order was quick and uncomplicated for you. ☁️😊 At the same time, we regret that you had difficulty slipping into the 'Nassau' model at the front toe area.
Thank you also for your valuable comment on the fit and your suggestion regarding an alternative cut - such feedback is very important to us and will be passed on accordingly.
We hope that you still find a suitable Wolky model that convinces you completely. ⭐️
Kind regards
Your Wolky Team ☁️
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Prompt delivery, great quality!
I liked the prompt service and the great quality of the sandals. Unfortunately, due to my toe position with hallux, I couldn't use the sandal. Very unfortunate, as I've been wearing a Wolky sandal with toe separator for 5 years and I'm impressed. Something that bothered me was that payment was only possible with Klarna - my debit card was not accepted. Nevertheless, 5 stars 🌟 for the best footwear.
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Reply from Wolky UK
Thank you very much for your detailed and wonderful 5-star review! ⭐⭐⭐⭐⭐💙
We are very pleased that you are so satisfied with our quick service and the quality of our sandals. ☁️ At the same time, we regret that this model unfortunately didn't fit due to your toe position. We are even more delighted to hear that you have been enthusiastically wearing Wolky sandals for many years - thank you for your loyalty! 😊⭐️
We also appreciate your feedback regarding the payment process. Thank you for taking the time to share this with us.
We hope you soon find another Wolky model that excites you as much as your current favorite. 💙
Kind regards
Your Wolky Team ☁️
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Sandal Manila
Of course, Wolky gets 5 stars from me. Super fast shipping, a stylish sandal.
However, I liked it better in the photos than on me. I followed the recommendation and ordered a size larger. They are too big for me, I still have plenty of room in the front and back. As a result, they look bulky on my foot. Adjustability was important to me, but I think I'm more of the Jewel type. Additionally, I thought the sandals would be lighter than they are, which gives me a heavier rocking gait. And you notice the weight when climbing stairs, naturally even more with the slight oversize. But everyone has their own pair of feet. For me, the criteria 'Safety, lymphatic-induced foot swelling in heat, that is the water cushion syndrome, and safe driving and high-quality' are absolutely met. Maybe the sandals and I will still become great friends. They certainly deserve it. Many thanks.
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Reply from Wolky UK
Thank you very much for your detailed and wonderful 5-star review! ⭐
We are very pleased that you are so satisfied with our fast shipping and the quality of your new sandals. At the same time, we thank you for your honest description of your personal experiences. Every foot is different, and especially with special requirements, it's not always easy to find the perfect model right away.
It's all the nicer to read that the safety, adjustability, and comfort for swollen feet give you a good feeling. We hope that you and your sandals will indeed become good friends and walk many beautiful and comfortable paths together.
Best regards
🌷 Your Wolky team
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Enjoy the new sandals.
I bought the sandals for my 95-year-old aunt.
Tried them on immediately, adjusted all the straps, and went for a walk outside with her using the walker.
She says she's very happy with the new sandals, they don't pinch anywhere and have a wonderfully soft footbed.
She found the color beautiful.
She said, 'I can go a long way with these and will enjoy them a lot, especially in this heat.'
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Reply from Wolky UK
What a nice message, this makes us very happy. We wish you lots of enjoyment with the purchase and look forward to seeing you again!
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Verified
Great shoes but ???? lengthy delivery and possible much lengthier time for international exchanges.
I ordered 5 or 6 years ago. I needed a different size. It took forever ...in the end I got the Brighton Wolky shop to help. That shop is, I believe, not there any more.
A week or so ago in June 2026 , I ordered the same Jewel sandal in another colour and correct size. Unfortunately, I did not read 15 day delivery on the Official Wolky website. I finally managed to call a number I found for Wolky ; my phone showed it was to Doncaster UK, but it connected to the Netherlands. The lady spoke wonderful English, but no definite date is really given for the delivery. Love the shoes but the delivery arrangements are too lengthy for me. At least they use DHL , a usually reliable courier service.
Reply from Wolky UK
Thank you very much for your 4-star review and for sharing such detailed feedback. ⭐⭐⭐⭐💙
We are very happy to hear that you love the shoes and that the quality and comfort of the “Jewel” sandal continue to meet your expectations over the years. ☁️😊
At the same time, we are sorry to read about your experience with delivery times and the exchange process. We understand how frustrating it can be when waiting times feel unclear or longer than expected, especially when you need a different size. Your comments regarding delivery transparency and international service are very valuable, and we will make sure they are passed on to the relevant teams for review.
We also appreciate your kind words about the customer service you received and your positive mention of DHL as a reliable courier.
Thank you again for your honest and constructive feedback. We hope your new pair brings you lots of comfort and enjoyment. ⭐️
Warm regards
Your Wolky team ☁️
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Gorgeous shoes, unbelievably comfortable! Great!
For a long time, I had my eye on the Augusta. However, I have very sensitive feet prone to swelling, and was a bit worried about the metallic decorative buckle. Now they are here, and I am overjoyed, because butter-soft nubuck leather, the super comfortable cut of the sole that I've loved for years, and the shoe's remarkable lightness make Augusta perfect for me. Plus, the amazing Amber color. Really chic. And matches with so much. I am absolutely thrilled with my purchase. Shoes that fit like a glove are a gift.
Clear recommendation to buy!
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Reply from Wolky UK
Thank you very much for your 5-star review! ⭐⭐⭐⭐⭐\n\nWe are very pleased that you finally chose the Augusta and are now so enthusiastic. 👟💛 It's especially nice to hear that the butter-soft nubuck leather, the tried and true sole, and the lightness of the shoe exactly meet your expectations and give you such a pleasant wearing experience.\n\nAlso, that the Amber color convinced you and the shoes fit perfectly is very pleasing to us. ✨\n\nWe wish you many more happy and comfortable steps with your Wolky shoes!\n\nBest regards\n🌷 Your Wolky team 🌷
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Really comfortable, supportive and feminine.
The most comfortable shoes I have ever worn arrived today (13th July). I have a hallux vulgas, a hammer toe and arthritis in both feet. These shoes feel like I am walking on air and at the same time are really feminine to look at. They arrived sooner than I expected and I am looking forward to lots of walks with my 8 month old Shetland Sheepdog!
Reply from Wolky UK
⭐️⭐️⭐️⭐️⭐️ Thank you so much for your wonderful review! ☁️🤍 We are truly delighted to hear that you have found such comfort in your new Wolky shoes. It means a lot to us to know that they provide a pleasant fit for your feet while still offering a feminine and stylish look. ✨😊
We are also happy that your shoes arrived sooner than expected and hope they will accompany you on many lovely walks with your 8-month-old Shetland Sheepdog! 🐾🤍
Wishing you many comfortable steps and lots of enjoyment with your Wolky shoes!
Your Wolky Team ☁️🤍
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Wolky and Heel Spur
I had ordered both for my mother (87 years) and myself. The delivery was quick and the shoes were neatly packaged. Both of us find the shoes comfortable and wear them daily. My mother suffers from heel spur, which hinders her when walking. Thanks to the shoes, she can now walk better and with less pain. I was already a fan of Wolky and now my mother is too.
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Reply from Wolky UK
We wish you much pleasure with the purchase and look forward to seeing you again in our webshop or in one of our stores!
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Wolky's Best Fit.
Wolky's fit best. I've been buying them for many years. If something isn't right, I call and it gets fixed. I recently bought new ones from you. Wolky. Tried them on at home, fit well, haven't worn them outside yet – saving them for a party. They always satisfy me. No photo attached, I don't find it necessary; this should be sufficient. Kind regards, Gretha Engels
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Reply from Wolky UK
Thank you very much for your lovely review and for the trust you have placed in Wolky for many years. It's great to hear that you are satisfied with our shoes and our service.
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Over 10 years ago I bought the first two WOLKY sandals - comfortable, good looking and suitable for long walks and city trips. Now, after the two pairs have served their time, I finally bought the modernized version of the "old" sandal again. And I am happy with it from the first minute! The procedure for the online order also deserves 5 stars *****
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Reply from Wolky UK
⭐️⭐️⭐️⭐️⭐️ Thank you very much for your wonderful review! ☁️🤍 We are especially pleased that you have remained loyal to us for so many years and have discovered the right Wolky sandal for yourself again. How nice to hear that you were able to enjoy so many pleasant walks and city trips with your first pairs and that the modernized version has also delighted you from the first minute. ✨
Thank you also for your praise of our online ordering process. We wish you many more comfortable steps and much joy with your new sandal! 😊💙
Your Wolky Team ☁️🤍
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The quick delivery and handling of the order was fine, but the delivery by DHL was problematic. The announced delivery day and time, no later than 4:30 p.m., waited for the order, but at the stated time I received the message that the courier had missed me. He hadn't come to the door at all. This problem was also very topical at that time due to broadcasts on Radar. It is a major annoyance to wait all day for a delivery in vain. After a response from me to DHL, the package was finally delivered the next day. The leather sneakers {the first} I ordered are very satisfactory, they don’t irritate my feet and are comfortable even in warm weather.
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Reply from Wolky UK
We wish you much enjoyment from the purchase and look forward to seeing you again!
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I have been happily wearing Wolky shoes for years
I have been wearing Wolky shoes for years, and with great pleasure. You can use your own insoles, even in the sandals, which is very nice. My size (women's size 43) is usually not in stock in stores, so I always order a pair online and return some, but it goes very smoothly. Unfortunately, I sometimes receive a different size than ordered, which could use a bit more attention, but otherwise always very satisfied.
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Reply from Wolky UK
Thank you very much for your nice review, we wish you lots of pleasure with your purchase and look forward to seeing you again!
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Sandals purchased
In the store in Arnhem they no longer had my sandals in blue, so I bought them there in green. But I liked them so much that I now bought them online in blue.
This went fine.
In the meantime, I also bought a pair of slippers online for my neighbor, which she will receive from you soon. She is elderly and didn't know how it worked online.
Enjoy and little work.
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Reply from Wolky UK
Thank you very much for your detailed and wonderful review! It's great to hear that you liked the sandals so much that you ordered them in another color as well. Fantastic that the online ordering went so smoothly.
Also very considerate of you to help your neighbor with her order. We hope she will be just as happy with her new slippers as you are with your sandals. We wish you both lots of walking pleasure and thank you for your trust in Wolky!
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I ordered 3 pairs of shoes. Unfortunately, only 2 were mistakenly delivered. However, customer service helped me very quickly and kindly, thank you very much!
I can wear the Cebu sandal without orthotics even with my metatarsalgia (1-2 hours) and I can even put the orthotics in the Duncan F2F ballerina, which makes them very comfortable. Unfortunately, the Nassau is uncomfortable at the big toe, at the nail bed, so I have to return this pair.
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Reply from Wolky UK
Thank you very much for your detailed and honest feedback! We're sorry that initially, not all three pairs were delivered, but we're very pleased that our customer service was able to help you quickly and kindly. It's especially nice to hear that you can wear the "Cebu" sandal well without orthotics, and that the "Duncan F2F" ballerinas are so comfortable with your orthotics. At the same time, we're sorry that the "Nassau" isn't comfortable at the big toe and that you have to return this pair. Your feedback is very valuable to us, and we'll be happy to pass it on internally. We wish you lots of enjoyment with the fitting models! 😊
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My shoes were out of stock, so I placed a preorder.\nThey were sent within the promised time frame.\nBeautiful and good shoes.\n\nSomething you can't do anything about, but it's important:\nDHL didn't even ring the bell. Instead, they left the package 6 meters down the street.\nWith the message: delivered.\nThat was a shock. Luckily, I live in a quiet street, but otherwise, I'm afraid someone else would now be wearing my shoes or they would have been resold.
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Reply from Wolky UK
Thank you very much for your review. We are sorry that you received your order in this manner. We apologize for the inconvenience. We will forward your comment to the carrier. We wish you lots of fun walking! Best regards, Team Wolky
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