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Review summary
Customers overwhelmingly praise the comfort of the shoes, highlighting improved walking experiences and significant relief from foot conditions. The quality and craftsmanship receive high marks, and the shoes are noted for their compatibility with orthopedic insoles, making them a favorite among those needing extra support. Many customers appreciate the modern, attractive designs and the variety of colors and styles available. Delivery is often described as fast and reliable. Customer service is widely regarded as responsive, friendly, and solution-oriented, and the returns and refunds process is generally smooth and fair. The fit and sizing options, including adjustability, are also appreciated by many shoppers.
Some customers report concerns with fit and sizing, mentioning that shoes can be too narrow, too wide, or lacking half sizes. Isolated complaints exist regarding defects or materials, as well as occasional delays caused by third-party couriers. There are frustrations about unclear return policies or the cost of return shipping. Additionally, a few customers wish for trendier or more youthful shoe models.
This text was automatically created by an AI system from user reviews.
This is my first purchase from Wolky, and I am very pleased with the experience.\n\nThe e-Push S2F shoes are exceptionally comfortable from the first fitting. What I appreciate most is the combination of adjustable laces, side zippers and stretch leather, which allows each shoe to accommodate the different shape and volume of my feet.\n\nThe shoes provide excellent support and a secure fit without feeling restrictive. I also appreciate their robust construction and distinctive design.\n\nCustomer service was prompt and helpful when I had a question about my order.\n\nI have only just received the shoes, so I cannot yet comment on their performance during longer walks, but my first impression is excellent.
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Reply from Wolky
Thank you so much for your wonderful review! ⭐💛\n\nWe’re delighted to hear that your first Wolky experience has been such a positive one! 😊 It’s great to know that the e-Push S2F shoes offer you the comfort, support and flexibility you need. The combination of adjustable laces, side zippers and stretch leather really does make a difference when every foot has its own unique shape! 👟✨\n\nWe’re also happy that our customer service could help you promptly. We hope your new Wolkys will accompany you on many comfortable adventures and continue to impress you with every step! 💛\n\nKind regards,\nYour Wolky Team 💛
I have been a Wolky fan for many years and own many different pairs in the most amazing colors! I am impressed with the consistent quality of the shoes, the various models for all types of feet and the challenges of these feet. Moreover, Wolky has the most beautiful colors that I have not found anywhere else! I can only recommend Wolky, in addition there is unbeatable service and truly reliable customer orientation! A big thank you for that and please keep up the good work! Kind regards M. Zschiesing
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Reply from Wolky
Wow, what a wonderful declaration of love to Wolky! 🥰👟💛
A heartfelt thank you for your long-standing loyalty and this fantastic review! We are delighted that you already have so many Wolkys in the most beautiful colors at home. We think: You can never have enough comfortable shoes - and the colors can certainly be a bit colorful too! 😉🌷
It's nice to hear that you appreciate our quality, model variety, and service. We are happy to pass on your big praise to the entire team. Such feedback is a great motivation for us to continue in the same way! 💛
To many more colorful and comfortable steps with you! 👠✨
Kind regards
Your Wolky Team 💛
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Community member
1 Reviews
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Cross-market review
Very comfortable shoes with excellent fit and sole. It's a shame that this model is being discontinued. Could you keep this model with this sole and perhaps provide it with a zipper instead of laces? Then you would have something different but still the comfortable shoe. There is indeed a model with a zipper and a similar sole, but this shoe/boot is not as comfortable as Diana.
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Reply from wolky.nl
Thank you for your extensive and valuable review! 😊 We are delighted to hear that you are so satisfied with the fit and sole of the Diana. Your suggestion to maintain the comfortable sole and fit and perhaps renew the design with a zipper instead of laces is an interesting thought. We are happy to pass your feedback on to our product developers. Thank you for taking the time to share this with us, and enjoy your Wolky's!
Beautiful shoes, I have been a Wolky customer for many years and am very satisfied. But I have a request: in sandals with black leather lining, the lining unfortunately stains a lot and cannot be completely removed from stockings. Therefore, I cannot wear these sandals barefoot, which is a shame in summer. That's why I no longer buy these sandals. Otherwise, I remain an enthusiastic customer.
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Reply from Wolky
Thank you very much for your great 5-star review and your long-standing loyalty to Wolky! 💙👡 We are very happy that you appreciate our shoes so much. At the same time, we regret that the black leather lining of your sandals stains and affects your comfort in summer. Thank you for bringing this to our attention. We gladly accept your feedback and pass it on to our team. We wish you continued enjoyment with your Wolkys! 😊
Kind regards
Your Wolky team 💙
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Community member
2 Reviews
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I love my Wolky Jewel summer shoes! They are just super comfortable and I love wearing them. I especially like the metallic collection. I would be thrilled if there was a lemon-yellow metallic version of the Jewel sometime. That would be my absolute dream for the summer! 🍋
The order and delivery to Austria also went smoothly and reliably.
Thank you very much for the great shoes!
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Reply from Wolky
Thank you very much for this wonderful review! ⭐⭐⭐⭐⭐💙
We are delighted to read how much you love your Wolky Jewel summer shoes and how satisfied you are with the comfort and the ordering and delivery to Austria. 🥰👡
We gladly take your wish for a lemon-yellow metallic tone as inspiration – that sounds like a wonderfully summery color! 🍋✨
We wish you continued joy with your Wolkys!
Best regards
Your Wolky team 💙
I have known Wolky for about 10 years now, and also the Fly model. The shoes are very comfortable even on long distances or when worn all day. The sizes are normal. The width is comfortable. So you can also use thicker socks. The Fly (anthracite with red sole) is indeed much darker overall than in the product photo, which I actually like even more :-)
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Reply from Wolky
Thank you very much for your detailed and warm review! 🌟 How nice that you have been loyal to Wolky for around 10 years and also enjoy wearing the Fly. 👟☁️ We are particularly pleased that they remain comfortable even on long distances and all day. And we are very glad to hear that you like the Fly in anthracite with red sole in real life even more than in the photo. 😊 Thank you for your long-standing loyalty and enjoy your Wolkys! ✨ Best regards, Team Wolky
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Community member
2 Reviews
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Beautiful shoes you can walk well in
I think Wolky has beautiful shoes. You can see that attention has been paid to the design. And as a side note, I find the shoe boxes nicely vibrant in color.
It's just a pity that my favorite, 'the sock shoe', is slightly too narrow for my foot width G/H, so my little toe ends up on the edge of the sole.
I would also appreciate shoes with even thicker cushioning soles.
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Reply from wolky.nl
How nice to read that you find our shoes both beautiful and comfortable to walk in! 😊 We pay a lot of attention to the design, so it's especially nice that you notice that. And we are happy to pass on your compliment about the brightly colored shoe boxes!
Thank you also for your honest feedback about the sock shoe. We understand that it is disappointing when a favorite model for foot width G/H turns out to be a bit too narrow. We will certainly consider your remark on the fit and your desire for shoes with even thicker cushioning soles.
Thank you for taking the time to share your experience with us. We hope you continue to find models that fit your feet and wishes perfectly.
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Community member
1 Reviews
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Cross-market review
That's what they call 'dream boots'! I have difficult feet. For these ankle boots with laces and zippers, that's no problem! Thanks to the laces, I can determine the space my feet need, and once that's arranged, I can simply open and close the shoes with the zippers. Moreover, despite my broad feet, the boots look very feminine and elegant. I'm super happy with them. They are worth their money!\nThanks!\nPS. Also a quick processing and delivery.
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Reply from wolky.nl
Thank you for your detailed and enthusiastic review! 😊 How nice to hear that the Murray+ - Bordeaux red leather fits your needs perfectly, even with wider and more difficult feet. Thanks to the combination of laces and zippers, these boots indeed offer a lot of comfort and ease of use. Great that you also find them feminine and elegant! Enjoy your new dream boots and thank you for your kind words about our service and quick delivery. See you at Wolky! 💜 👣
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Community member
3 Reviews
Cross-market review
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Cross-market review
Flawless Delivery - Comfortable, Stable Shoes
Flawless delivery, after being informed about a later delivery date.
The shoes are comfortable to wear as they are made of soft leather with a leather lining. I especially like the thick, very stable, yet flexible soles with the rounded heels, as I walk a lot and therefore other shoes tend to wear down the heels unevenly quickly. I've been wearing Wolky shoes with great pleasure for years!
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Reply from Wolky
Thank you very much for your detailed and wonderful review! 💙 We are delighted that you are so satisfied with the delivery and especially with the comfort of our WOLKY shoes. 👟✨
It is particularly nice to hear that you appreciate the combination of soft leather, stable yet flexible sole, and rounded heels while walking a lot. 😊
Thank you for your longstanding loyalty to WOLKY – we wish you many more comfortable and beautiful steps! 💙🌸
Warm regards
Your WOLKY Team 👟
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Community member
3 Reviews
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Cross-market review
Very pleasant customer service. I had a question about a pair of shoes that were narrower than the pair I already had and they wanted to investigate it immediately. Received a very nice email response. Unfortunately, the Vitality and Bounce shoes have become somewhat narrower than the pair I received in April. I can no longer fit in the narrower version. It's a pity because I was so happy to have finally found good shoes that I can stand on all day. Hopefully, you will adjust this sometime.
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Reply from wolky.nl
Thank you for your detailed review! 😊 It's great to hear that you are so satisfied with our customer service and found our response to your question pleasant. Sorry to hear that the fit of the Vitality and Bounce feels different for you than the pair you previously received. We understand how disappointing that is, especially when you've finally found shoes on which you can stand comfortably all day.
We greatly appreciate your feedback and take such comments seriously. Thank you for taking the time to share this with us. We hope to surprise you in the future with a model that fits your feet perfectly. Many thanks for your trust in Wolky! 💜👣
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1 Reviews
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Sneaker and Sandals
I have been a customer at Wolky for years.
ALL shoe models I know are made of the best materials and are very well crafted, always with that "certain something" in the design, even in the models that impress with simple elegance. And they are suitable for orthopedic insoles, even for my slightly higher soft insoles.
Unfortunately, I sometimes have problems with the fit, probably because the length and width of my foot are between two of the offered sizes.
Service and advice at Wolky are also excellent. My emails are always answered promptly, kindly, and competently. I also find the shop's website very user-friendly.
In my opinion, 5 stars are well-deserved!
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Reply from Wolky
Wow, what a beautiful and detailed review! ❤️ Thank you very much for your long-standing loyalty and the kind words about our shoes, our service, and our website. We are especially pleased that your Wolkys work so well with your higher insoles. 😊👟 Only for the perfect in-between size do we need to do some magic. 😉✨
Thank you for the well-deserved 5 stars—they make us really happy! ⭐⭐⭐⭐⭐
Best regards,
Your Team Wolky
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Community member
2 Reviews
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Cross-market review
High Lace-up Shoe Seamy Moc
It took a while for this shoe to be back in stock, but then you have a wonderful shoe. Beautiful dark red and wonderfully soft nubuck leather. I often suffer from plantar fasciitis under my foot. After 2 days of breaking them in, I immediately felt an improvement regarding my sensitive heel. The shoe has a good fit, and the design is sleek and modern with stitching on one side. I am very happy with these shoes for the fall.\nFurthermore, fast delivery and great service at Wolky.
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Reply from wolky.nl
Thank you for your detailed review!\n\nHow nice to read that waiting for the new stock was ultimately worth it. 😊 We are pleased that the color, the soft nubuck leather, and the fit are so appealing. It's especially great to hear that the shoes, after a short break-in period, provide relief for your sensitive heel and are so comfortable to wear.\n\nWe also greatly appreciate your compliments on the sleek design, fast delivery, and our service.\n\nWe wish you a lot of pleasure with your new Wolky's this fall and hope to welcome you again in the future!
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1 Reviews
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Cross-market review
The wonderfully fitting collection of Diana is fantastic for my feet/ankles. This is also the only model I can wear due to the wide/loose shaft that you can adjust yourself to the ankle/lower leg. The rest of the shoes are too tight for my ankles and don't fit me. Unfortunately, Wolky is discontinuing the Diana model, so I can no longer buy shoes that are suitable for me. I find it a missed opportunity for people for whom a wide/loose shaft is a necessity. Other shoes simply don't fit, and the Diana model is a perfect match with various lovely color choices. I have bought the Diana in the colors released over the past years and find it very unfortunate that the shoes are no longer being made and are disappearing from the collection.
Here is my urgent request to see if the Diana model, in various colors, can be made again and added to the collection so that I can continue to enjoy wearing these wonderfully fitting shoes/boots for many more years. Hopefully, Wolky will consider this. Thank you very much in advance for your attention, and I look forward to a response. Best regards, Yvon ☀️
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Reply from wolky.nl
Thank you for your detailed review and your years of trust in the Diana model.
It's great to hear that the Diana offers you such a perfect fit. We understand very well that this model is more than just a nice shoe for you. It is precisely the adjustable, roomy shaft and the ability to adapt it to your ankle and lower leg that make the Diana unique to many customers.
At the same time, we also understand your disappointment that this model is disappearing from the collection. We realize that it's not easy to find a well-fitting alternative when a specific model has been perfect for years.
We greatly appreciate that you've taken the time to share your experiences and wishes with us. Your feedback will be forwarded to our product department. While we unfortunately cannot guarantee that the Diana will return to the collection, responses like yours do help us gain better insight into our customers' desires.
Thank you for your involvement and your suggestion to reintroduce the Diana in various colors. We will certainly take this into account.
We hope you continue to enjoy your Dianas and that we can offer you another fitting model in the future.
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5 Reviews
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Cross-market review
Tone, Shipping, Website handling: everything okay. I would be happy with a larger contingent in size 42 for women, and with regular indications of shoe widths like F, G, H. About ankle-high shoes like Fly also in the winter collection. About more branches in Northern Germany, which are easily accessible by car for people with limited mobility. Must the payment of postage on a return really be necessary if, for example, one buys an article and cannot take the second because it is not the right fit?
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Reply from Wolky
Thank you very much for your detailed and constructive feedback! ⭐ We are pleased that you are satisfied with our service, the shipping, and our website. We gladly take your requests into account – more selection in size 42, clearer width indications, ankle-high models also in winter, and more accessible branches in the north. 💛👟\n\nWe also understand your point about return costs, especially if one of the two pairs must be returned solely due to the fit. We are happy to pass on your feedback on this.\n\nThank you for taking the time to write to us in such detail! 😊\n\nKind regards\nYour Wolky Team
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1 Reviews
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Good sturdy shoes
In the eighties, bought a lot of shoes and sandals from Wolky... now rediscovered. Over the years, I've developed difficult feet (crooked and hammertoe)... I saw they now have shoes for bunions...(e-Go S2F)
I tried them on in the store and they fit wonderfully... you don't need to 'break them in'
I also bought the black pair for the autumn/winter season.
They are not cheap shoes, but you also don't want painful and damaged toes...
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Reply from wolky.nl
Nice to hear that you've found us again. We wish you lots of walking pleasure with your new sneakers this autumn!
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After a previous less good first experience with Wolky due to the fact that the soles had signs of use on the bottom (I returned these and informed Wolky about this via email, received apologies and a credit of 10 euros), I placed another order because I heard from several people around me that Wolky shoes are very comfortable. And I am very pleased, the shoes fit wonderfully, so it will certainly not be the last time I buy Wolky shoes.
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Reply from wolky.nl
Glad to hear the second pair arrived well, we wish you many miles on your new Wolky's this autumn.
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Different Sizing
I always find honest reviews very important. So, I am happy to contribute. I've been dealing with heel spurs for 11 months (and have done/bought everything). I wanted to try Wolky, a Dutch brand, heel spur shoes, in short, all positives. The orthopedist assessed my feet as size 38, including my special insoles. My feet don't fit into Wolky's size 38, they are too small. So I bought size 39. They are slightly too big (and 38 1/2 isn't available). I've had them for 3 weeks now. They are beautiful shoes, I'm in love with the model, but it's a shame that my insoles are just a bit too small, so I notice my feet aren't quite right on the footbed. I find that very unfortunate. Then they suddenly become very expensive shoes.
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Reply from wolky.nl
Thank you very much for your review. We understand that it's very unfortunate when the size doesn't quite align with your insoles. Since our shoes have different lasts and fits, the size can sometimes vary by model. Kind regards, Team Wolky
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Wolke's shoes are comfortable. Depending on the type of foot, one chooses the appropriate shoe type. Quality and service are top-notch. The design is mostly contemporary, partly extravagant, partly sporty. There are also classic shoe types.
Beautiful colors besides the basic colors black, brown, blue.
Some designs require getting used to, slightly bumpy in style.
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Reply from Wolky
Dear customer,
thank you very much for your detailed review and the 5 stars! ⭐⭐⭐⭐⭐ We are very pleased that you appreciate the comfort, quality, and our service. We also gladly take your feedback on our different designs and colors – after all, taste is very personal. 😊
We wish you continued enjoyment with your Wolkys!
Best regards,
Your Wolky team
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Community member
5 Reviews
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I received a very empathetic and comp...
I received very empathetic and competent phone advice on my shoe purchase, and subsequently bought the recommended Holland DB in a beautiful blue color. My feet and pelvis enjoy every step and walk in this shoe, which was very expensive for me - but: my body is happy, not just the feet. Many thanks to the developers of these shoes, which I can wear despite orthopedic insoles and find very chic. Thank you!!!!!!!
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Reply from Wolky
Thank you so much for your wonderful and detailed 5-star review! ⭐⭐⭐⭐⭐💙
We are especially pleased that you felt so well taken care of during our phone consultation and are completely satisfied with the recommended Holland DB in the beautiful blue color. 😊👟💙
How lovely to read that your feet and your whole body enjoy every step – and that you can wear the shoe despite orthopedic insoles. Such feedback is a great joy for us and our developers! ✨
Thank you for your trust and your kind words. We wish you many more pleasant and above all comfortable walks with your WOLKY. 🌷🚶♀️
Warm regards
Your WOLKY Team
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Community member
6 Reviews
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The customer service on the phone is excellent. However, I couldn’t just order the shoes because they need to be tried on. This time I specifically went to a shop in Utrecht, but unfortunately, my size was not in stock for all the favored shoes. I tried on a larger size and then ordered the shoe online in the correct size. Unfortunately, it didn't fit in my size because the fit also plays a role. I want to avoid high shipping costs and many orders. I also learned over the phone that my points won't be automatically credited back.
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Reply from Wolky
Thank you very much for your detailed 4-star review and your positive feedback on our customer service! ⭐⭐⭐⭐ We are delighted to hear you feel well supported by our telephone customer service. 📞😊\n\nWe regret that finding the right shoe for you was so cumbersome this time. We understand that you want to avoid unnecessary orders, returns, and additional shipping costs. Especially with shoes, the individual fit and style are just as important as the size. 👟\n\nIt’s unfortunate that your desired models were not available in your size at the shop in Utrecht and that trying on the larger size wasn't enough to assess the fit in your actual size.\n\nWe also appreciate your feedback on the earned points. We are working on ensuring that these are automatically credited back after a return.\n\nWe sincerely hope that we can convince you of our shoes and our service again with your next order and that you find a model that truly fits perfectly. 🌿✨\n\nBest regards,\nYour Wolky Team
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