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Review summary
Customers consistently praise the staff for their deep product knowledge and helpful, expert advice. The overall service is frequently described as excellent, thorough, and above expectations. Most customers highlight the fast, prompt, and reliable delivery of their orders, often exceeding expectations. Many reviews mention the friendliness and personable nature of the staff, making their experience enjoyable and welcoming. A large number of customers appreciate the wide selection and availability of high-quality products for different needs. Many reviews also mention the fair, competitive, or excellent pricing as a major positive aspect of their purchase. Customers who used the boot fitting service describe it as exceptional, thorough, and tailored to individual needs.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewssnowlab.co.uk
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Verified
We were given superb help, guidance and service by Ed whilst in Snow Lab, he really took his time, and blimey that fella knows his stuff ! Very grateful and my son ‘T’ is delighted with his purchases. Thank you from us both….
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Highly recommend buying from this company. Great selection of products at competitive prices. Speedy delivery. Customer service department outstanding.
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Ed’s service was second to none – he really looked after my wife and our boys from start to finish. The skis and boots were excellent quality, and being able to skip the long hire queues made the whole experience even better. We’ll definitely be using Snow Lab again!
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10/10 prompt and quick delivery!
Boots are first class!
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Sidas Shin Protectors
Excellent service from Snow Lab. The SIDAS shin gel pads arrived on time, were very well packaged, and communication throughout the process was clear.
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Honestly I couldn’t fault you. The gloves were great and exceeded expectations. Thank you
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Really good communication and fast postage.
Purchased ex-rentals and the description was accurate. Great service, thanks!
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Great prices and fast delivery
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Fast deliver and ease of return
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Superb service and great products. Helpful when I needed an urgent delivery but didn't put it through on the original order, a phone call sorted it out and next day with no extra charge. Thank you!
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Arrived promptly, in time for Father’s Day. My husband is very pleased.
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Lucky to have such a great ski shop.
Very helpful, friendly and knowledgeable. Lots of advice about skis that was really helpful. As I also snowboard and my boots are almost done it was lucky to find a fantastic boot that fitted perfectly. So a very successful visit.
Verified
Snow Lab was excellent from start to finish. I bought a pair of black crows plus binding and Phoebe looked after me so well . The packaging was 2nd to none absolutely fantastic.. and lots of care went into that. Thank you.
Mark
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Great service from this shop, I made a mistake on the order but called and they sorted it for me asap and sent the items that day. Great products at a great price and very friendly.
I purchased two children’s ski helmets!
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Excellent ski shop.
This is a really great ski shop, and I would recommend it to anyone who needs ski equipment. The staff are great and will go above and beyond to help you. You really do get the independent experience from a local ski shop.
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I wasn’t sure about it because after more than 40 years skiing it was my first helmet, very comfortable, the flip visor is great and the lens very good with fog and sun, price is expensive but worth it
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Excellent service, and very personable staff
Both Ed and Phoebe really know their stuff
Only issue is that we’ve got to wait until next season to use our new Skis!!
Colin
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snowlab.co.uk
- +441323848410
- www.snowlab.co.uk
- shop@snowlab.co.uk
- Hailsham, GBR
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