Review summary
Customers consistently praise the prompt, fast, and reliable delivery of their orders. Customer service is frequently highlighted as highly responsive, helpful, and willing to resolve issues efficiently. Reviewers frequently mention the high quality and reliability of the products purchased. Customers value the knowledgeable staff and the expert, tailored advice provided before and after purchase. Many customers appreciate the website's ease of use, helpful features, and clear product information. The wide selection and availability of products across different brands and price points is frequently noted. When problems arise, customers note that issues are resolved quickly and to their satisfaction.
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How Trusted Shops prevents fake reviewsReviewsFutureShop.co.uk
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Verified
Ordered some cables from future shop, third order now and securely delivered and great packaging, the only place I will order from, really knowledgeable staff, you can buy with confidence and they give great advice if you’re in doubt about anything
Reply from FutureShop.co.uk
Thank you for your continued trust in us. It’s great to know your orders have arrived safely each time and that our team’s knowledge and advice have been helpful.
We really value your loyalty and support.
Verified
Outstanding online retailer
A wide range of quality products at competitive prices. Website is intuitive and easy to navigate. Delivery was v quick with everything well packaged etc. Would happily buy from again. Highly recommended
Verified
PURCHASED QED GOLDEN ANNIVERSARY CABLES - OUTSTANDING UPGRADE - MADE MY SET UP OF Q CONCEPT 30 SPEAKERS WITH DENON RCD N12 CD PLAYER PLUS YAMAHA SUBWOOFER - SOUND INCREDIBLE
Reply from FutureShop.co.uk
Thank you for your feedback. The QED Golden Anniversary cables are an excellent match for your system, and it’s great to hear they’ve made such a strong improvement to the sound.
Verified
My ‘go to’ company for audio cables.
I can’t fault this company on either price or customer service. I made a couple of silly mistakes with my order, and they were more than happy to help, updating it for me several times and still managing to get my items delivered quickly. Outstanding service.
Reply from FutureShop.co.uk
Thanks for the wonderful feedback. Appreciate you choosing us as your go to for audio cables and we’re always here whenever you need us.
Verified
A big thumbs up
Always provide a prompt and excellent service. Many thanks. Site well organised and easy to locate what I'm looking for and an easy chat line if required. No negatives
Reply from FutureShop.co.uk
Hi dave,
Thank you for such positive feedback. We’re really pleased you find the site easy to use and the service consistently reliable. Your kind words and continued support mean a lot to us.
Verified
Highly recommended
This is my second order from future shop and arrived well packaged and as notified will not hesitate to use again excellent service.
Verified
Well done Futureshop. The customer service is second to none. Excellent advice, knowledgeable and helpful and never rushed. Can't fault it. The range of quality products is fabulous and there is a price range to suit all - that's to be commended.
Reply from FutureShop.co.uk
Hi Nick,
Thanks for the wonderful feedback. We appreciate your support and look forward to helping you again whenever you need us.
Verified
A most helpful team of experts, personally phoned to offer me the same cable of a longer length at the same price, because the shorter one was out of stock !
Very quick delivery too, highly recommended!
Reply from FutureShop.co.uk
Hi Steve,
Thank you for your thoughtful feedback. We’re glad the team could find a solution that worked out even better for you and that the delivery was quick as well. Your recommendation means a lot to us.
Verified
I ordered a hifi stand,competitively priced. It arrived quickly and I was updated throughout. On arrival a bolt was missing. Future Shop contacted the manufacturer and it arrived the next day. Very effecient and extremely helpful.
Reply from FutureShop.co.uk
Thanks for the thoughtful feedback. Really glad to hear the stand arrived quickly.
Sorry about the missing bolt, but pleased it was resolved straight away with the manufacturer.
We appreciate your support and are always here if you need anything else.
Verified
Would highly recommend Futureshop, excellent communications, competively priced and quality products, and quick delivery.
Will be using them again!
Reply from FutureShop.co.uk
Thank you for your kind feedback. We’re glad you were happy with the communication, pricing, and delivery, and we really appreciate your recommendation and continued support.
Verified
Just what I needed
I was able to find the items that i wanted for my HiFi and delivery was very quick. I will be using this company for my purchases in the future.
Reply from FutureShop.co.uk
Thank you, Mark. We’re glad you found what you needed easily and that delivery was quick. We really appreciate your support and look forward to helping again in the future.
Verified
FutureShop, the only place to buy audio cables and accessories.
I have used FutureShop many times for my audio cables as they not only offer free cable burn in, they also deliver great customer service. Why would I shop anywhere else.
Reply from FutureShop.co.uk
Thanks so much for your continued trust in us. It means a lot to know our service and cable burn-in keep you coming back.
Verified
Audioquest HDMI cable
The HDMI cable was delivered within the time it was due to be. When I phoned to enquire the guy was very knowlegeable about the the product.
Reply from FutureShop.co.uk
Thank you for your feedback. We’re pleased the delivery went smoothly and that our team member was able to provide helpful advice about the AudioQuest HDMI cable.
Verified
Excellent service and turnaround cables were with me next day and installed around the same time that I placed the order the day before.
Reply from FutureShop.co.uk
Thank you for your feedback. We’re pleased the cables arrived so quickly and that you were able to get them installed right away.
Verified
Best buy for Products of England
Products of England, it is price reasonable than the other country’s business schemes.
Furthermore always quickly deliver, in my several experiences.
Reply from FutureShop.co.uk
Thank you for your kind words. We’re glad our pricing and fast delivery have made your experience a positive one.
Verified
Good pricing with excellent, wide selection and speedy delivery. Fabulous website with all the product information you would want.
Reply from FutureShop.co.uk
Thank you for your feedback. We’re delighted you rate the range, pricing, and delivery so highly, and it’s great to know you find the website informative and easy to use.
Verified
Very happy with cables I ordered. Site is easy to navigate and customise orders to my specific preferences. Cables arrived promptly. Appreciate the burn in service too. Would definitely order from again in future.
Reply from FutureShop.co.uk
Thanks for the great feedback. Good to hear the cables arrived quickly and that the burn-in service was useful. We appreciate your support and look forward to helping you again in the future.
Verified
Great company-excellent service backed up with very competitive prices with added bonus of product protection with free delivery above a certain amount. Can’t fault.
Reply from FutureShop.co.uk
Hi Anthony,
Thank you for your feedback. We’re pleased to know you rate the service, pricing, and delivery options so highly. Your support is much appreciated.
Verified
Great service as always disappointed with last purchase but you put things right without quibble so just one of those things
Reply from FutureShop.co.uk
Hi Paul,
Thank you for your honest feedback. We’re sorry the last order didn’t go as smoothly as usual, but glad we could resolve it quickly for you. Your understanding and continued trust mean a lot to us.
Verified
Fantastic range of equipment at very competitive prices. Especially impressed with the customer service, very knowledgeable and friendly team. Will come back!
Reply from FutureShop.co.uk
Thank you, Dejan. We’re glad you’re pleased with both the range and the prices, and it’s great to know the team’s knowledge and service stood out.
We look forward to welcoming you back.
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You’ll find three types of reviews on Trusted Shops company profiles. Verified reviews have been collected by companies while being a Trusted Shops member, and have been verified. Reviews without a label have been written proactively by users and haven’t been verified. Companies can choose to add reviews from other review platforms to their company profile. These are marked as imported and aren’t included in the overall rating. Imported reviews are not verified.