Review summary
Customers frequently praise the shop for its fast delivery, high product quality, and reliable service. Many also appreciate the friendly and helpful customer service, as well as the wide variety of products available and the good value for money due to competitive pricing. However, some customers report occasional delays in shipping, backorders, missing items, and the need for ID requirements, which can be frustrating if not addressed proactively. Communication receives mixed feedback, with some customers experiencing slow replies or a lack of timely updates, and a few expressing dissatisfaction with customer service when it comes to empathy and response time.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsUK Prepping Shop
(16)
(7)
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(27)
(117)
 Verified
Really friendly and responsive shop.
I had some initial concerns over my order but was quickly put to ease. The items arrived packaged well and quickly.
Really pleased, looking forward to my next bout of prepping.
 Verified
Great product
I'm very pleased with my solar/wind radio.
(Unfortunately there was a long delay on delivery because of supply/demand which I felt customer service coukd have been more proactive in letting me know(
 Verified
better comms needed
waited a week for my item had to chase up the seller who said they needed Id
what confused me was they took the payment ok despite this
once id was sent item came fast but what would have happened if i never emailed about my missing order ?
 Verified
All efficient, but could do better with informing customer of likely delivery date. There was no communication following order and the item was not sent for a week or so.
 Verified
The product is great, and price and delivery both excellent, they truly deserve a five star rating, however If the option for a pouch with the cuttlery was available I would give a six out of five!
 Verified
Item arrived in good shape and fast once shipped. But did realise it was a back order item when pay so did have to wait longer then expected between paying and shipping but I did message the and got a quick reply
 Verified
Great service
I,ve used ukprepping shop many times now and will continue to do so. Queries are answered quickly and they provide a great service. Thanksđź‘Ť
 Verified
brill service great item highly recommend
shopped around for my crossbow and ive chosen the best one by far fast delivery great help with my order would definitely recommend and will buying again thank you
 Verified
On backorder
I didn't realise it was on backorder. Communication wasn't the best, no updates at all. Recieved in good order, I would use again.
 Verified
Small order this time, so thank you for your patience. Like your product selection and range. Great service all round, thank you for being there for us lowly prepper's.
Reply from UK Prepping Shop
Thanks mate, best Justin.
 Verified
The site was unclear about what id was required and the response when I asked was slow. The product was good though.
 Verified
All good so far.
All good so far, excellent products and service. Freeze dried food much better than expected, quite delicious in fact.
 Verified
Great service fast and efficient products are always good quality. Bought basha poles they’re great
 Verified
Great service, great communication, great product!
Will be recommending and using again
5 *****
 Verified
Very happy with quick delivery and quality of ongoing useful product, thanks
 Verified
Easy shopping experience, great communication all you need for shopping online.
 Verified
Excellent product and Amazing Customer Service 10 out of 10
 Verified
Decent prices, slow to process orders
Decent prices, very slow to process orders though, communication is limited
 Verified
everything was as described, well packed, arrived safe and on time
 Verified
Competitive pricing and a speedy delivery
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